Comments
To extend the previous writing...
We have approached the Consumer Forum Kolkata branch, and now when the company has got a call from the forum, they not only refuse to appear before the officials of the forum but also called us and repeated if not accelerated their rude behaviour.
They claimed their cooking hob surface which is made up of glass to be toughened and tempered(heat) one while selling and now when I asked them how can a tempered glass get blast out of heat, they claim it as normal and can happen.
How can a company which produces such a delicate yet dangerous product like LPG cooking oven can make such an unsafe product and yet sell more to customers all over India. This company should be banned or Goverment should test each of these product and then only should allow them to sell.
I urge all Customers to avoid buying these unsafe Cooking oven ( Glass Cooking Hobs) or some accident can happen anytime.
Me and my wife just survived bcoz of gods grace as the cooking hob blasted when we were just out of the kitchen for 2 mins.
P.S.- I bought a chimney from them also as a combo product along with the cooking hob and that is also not an effective machine.
We have approached the Consumer Forum Kolkata branch, and now when the company has got a call from the forum, they not only refuse to appear before the officials of the forum but also called us and repeated if not accelerated their rude behaviour.
They claimed their cooking hob surface which is made up of glass to be toughened and tempered(heat) one while selling and now when I asked them how can a tempered glass get blast out of heat, they claim it as normal and can happen.
How can a company which produces such a delicate yet dangerous product like LPG cooking oven can make such an unsafe product and yet sell more to customers all over India. This company should be banned or Goverment should test each of these product and then only should allow them to sell.
I urge all Customers to avoid buying these unsafe Cooking oven ( Glass Cooking Hobs) or some accident can happen anytime.
Me and my wife just survived bcoz of gods grace as the cooking hob blasted when we were just out of the kitchen for 2 mins.
P.S.- I bought a chimney from them also as a combo product along with the cooking hob and that is also not an effective machine.
Ventair India — Urgent help
I have recently purchased Ventair Products: Water purifier which is not upto the industry standards... Has anyone been able to take any kind of Legal action towards Ventair? They are simply not responding to my constant complaints and are not at all willing to help out in any way.. kindly advise I bought ventair induction cooker at Asansol in an Exhibition in 2009. Before expire of warranty period it did not work. Contact nos.given on the receipts were of no use.
I bought a ventair chimney in April 2011. It was working fine but after the 1st servicing, it started making noise. Repeated calls and complain bookings have gone to deaf's ear. Normally customer care does not pick up phone and if by chance they pick up they give silly excuses. I can not blame the company, it is the staff who are poorly trained, unskilled.
I shall advice people to avoid buying products from Ventair as the after sales service is very poor.
Bidhan Ch Mondal
Kolkata
I shall advice people to avoid buying products from Ventair as the after sales service is very poor.
Bidhan Ch Mondal
Kolkata
indicator light not working
Chimney indicator light not working since last 15 daysCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Complaints
14
Pending
0
Resolved
4
+91 99 5335 5921
+91 33 2532 9125
9E, B.T. Road, Paik Para, Sobji Bagan, Satpukur, Kolkata, West Bengal, India - 700 002
found there is no power. They have taken my good bulb by cheating me. This is the service of ventair.
Ananta Kumar De
Ph:[protected]
Kolkata