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Reply from VGN is convincing . In reality as per their reply the cost of cancellation what they have charged is scanty.
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This is satheeshkumar from chennai, As above i mentioned type of detail available in STAFFORD project, if available let me know, i had seen the luxurious house, in stafford, if availalbe in chennai please let me know sir .Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 44 4343 9900
+91 44 4343 9966
+91 44 4343 9999 [Sales]
No.153, Wallace Garden, 2nd Street, Nungambakkam, Chennai, Tamil Nadu, India - 600006
When a flat is booked which means the particular stock is closed and will not be shown to any other customer. The customer will hold the flat for couple of months without making further payments and then cancel it. Builder looses the opportunity to sell that flat to others for holding the booking for that particular period and also looses the expected revenues from the flat. So cancellation charges are mandatory to offset the operational losses and also to discourage the unsure customers.
Most builders charge 10 to 15% of the total flat cost as cancellation charges. In this sense VGN is very reasonable for just deducting Rs 10, 000 as cancellation charges.
When customer is not sure about their financial status they should not make big ticket purchase decision
and waste others time.It is not only about money, but time, energy and efforts are also wasted for the company's representatives which is more than the cancellation charges.