Via.com — Breach of contract | |||
Hi, I have purchased Air Travel coupons in advance in feb 2012 from Via.com. These coupons can be used for future travel within a year. The cost of per coupon is Rs 2999/-. Customer can book the ticket using these coupons, without paying any extra charges. Now the fuel price and air tickets price goes up. Via.com is not allowing customer to book any air ticket using these coupons. They are telling as per DGCA rule , they have stopped this scheme. They are ready to refund the money, but we want a discounted price of the ticket, which we have bought earlier. If the DGCA rule is apply, for future scheme, not for the past schemes. Even the CEO of the company earlier is ready to give tickets in lieu of coupons, but now they are not ready for the same. I seeking a help from the forum to look into the matter. As a customer i want my tickets at the price i bought earlier. My Name: Anshul Gupta (anshul.[protected]@gmail.com) [protected] Was this information helpful? | |||
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Sorry for the experience, We hope that the issue has been resolved. If not please get in touch with us at [protected]@via.com.
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