[Resolved] Videocon Industries Ltd. — Washing Machine Draining is not working | |
I have purchased Videocon Washing Machine 6800 Multie Model two years ago. After using 6 months, the knob of Cycle selector had been broken. I have called the engineer for rectifying the same. after so many repeated calls, the engineer has attended the problem that too after warrantee period is over. Even then, he told that the total set of cycle selector has to be ordered to the company and it will come in one week. He has pulled out a rope from inside the Machine and given to us to use it by pulling the rope for draining for the time being. Inspite of repeated calls, no body has attended for one year. After some time, the rope also has been broken. Now, the machine is unusable. For want a simple knob, the service engineers have made our life miserable. Is this the service you are providing to the customers? I am expecting reply from this website with a full hope. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 10 Comments | |
Comments
Videocon Washing Machine — Its not working
I have been complanting this issue since one week,every time i am getting response like technican will come to you with in 24 hours,but sofar i have raised 4 time complaint regarding this particular issue,but i got a call from ur techincan only one time that too he was asking my full adress only.and he said ok sir i will com to you.from that day to till today in the moring by 10.00 am i have raised thrice complaint regarding this issue.i am confused weather in such a big company thereis not good customer service.i would not like to step in any videocon outlet from now
because the quality service i got from you its rediculas.pls kindly look into this matter
Thanks & Regards
Imran.
[protected].
Hyderabad
Videocon Washing Machine — Not working
I given complaint that my washing machine is not working, complaint no ban[protected] on 13th august 2010 today is 21st august 2010, many times I called customer care but no use.Sai Kumar.
[protected]
Videocon Washing Machine — NON WORKING OF WASHING MACHINE
I HAVE PURCHASED VIDEOCON MAKE FULLY AUTOMATIC WASHING MACHINE IN JANUARY 2010 FROM BIG BAZZAR.THIS WASHING MACHINE STOPS FUNCTIONING FROM 17.08.2010. I HAVE LODGED COMPLAINT WITH M/s.VIDEOCON U/NO.VHA [protected] dated 17.08.2010. AFTER ONE WEEK TECHNICIAN VISITED AND TOLD THAT MOTOR BURNT.THERE AFTER NO ONE HAS CONTACTED AND NO FEEDBACK FROM M/s.VIDEOCON, COMPLAINT IS STILL PENDING. SAME COMPLAINT WAS REGISTERED ON SERVICE FEEDBACK OF M/s.VIDEOCON ON 24.08.2010 AND 28.08.2010.MY DETAILS ARE AS FOLLOWS:
Name : NAGESH MAHAJAN
email : [protected]@yahoo.co.in
phone : [protected]
Videocon/Washing machine — NON WORKING
VIDEOCON WM FULLY AUTOMATIC 6.5KG VDM65JRD-TC HAD BEEN PURCHASED FROM ADISHWAR INDIA LTD BANGALORE ON 28.11.2009 BILL NO[protected].Customer Name-S.RAGHUNATH
Address - flat no 403 amma nana apartment
New bank colony near reliance fresh
Konanakunte,Bangalore-560062
Mobile No-[protected]
I have raised a complaint of non working of mechine on 19th March'11 through your customer care centre.
Complaint No-BAN[protected],till the date nobody has responded.
The complaint has been allotted to G.X System Bangalore your authorised service centre at Bangalore.
Today I called the said service centre but nobody has responded.
Please do the needful.
Regards,
S.Raghunath
Videocon Washing Machine — not working
I have purchased videocon washing machine model 6800 ( Semi). When my family went abroad the machine was not used. When they return they found the machines electrical wires damaged.We have made complaint several times to our purchasing dealers, there is no action.
I hope you may action and repair the items immediately.
Contact person : Mrs. Najma Thalif [protected] or Mr. ashiq Ali [protected]
pls attend the complaint
Videocon — videocon machine not working
hello siri buy videocone washing machine from next reatil shop ( address:- sec 32a , chandigarh road. LUDHIANA) dated : 6 jan 2011, bill no.100314. amount 8300/-
HERE IS LINK OF THE BILL
http://i51.tinypic.com/24mcmyr.jpg
i had compalint so many time to the customer care that the wash tub not working. it stop after 20-30 mins of machine start.
my mom whole day waste in washing cloth
here below is my compalint no. which i sumbit to vidoecone.
i ask local ludhiana head person mr. DEEPAK to change the machine with new machine because same problem happen and they r not able to solve this problem.
but he told me that it is not possible.
to complete one complaint they need mins 10 days . 10 days my mom wash cloth with their hands and soo much trouble for my mom. they r old women and videocone is not soloving our problem
these are the complaint no.
LUD[protected] /11/6/2011
LUD[protected]
LUD[protected]
LUD[protected]
LUD[protected]
LUD[protected]
my register mobile no with company is [protected]
my name is Deepak
plz take neccessary action to solve my problem
still this machin is underwarranty they r repairing it for free
but after warranly finish they will ruin us
plz let the company to change our machine and gave us new machine
mr. deepak of ludhiana head office is not listen any thing. he said direct he will not gave new machine in the change of this machine. and he is also not able to repair this machine.
thanks
Deepak Kumar ( my name is also deepak)
H.M. 330, Jamalpur colony
ludhiana-141010
[protected]
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Videocon Washing Machine. — Washing machine not working.
I am using Videocon Semi-automatic washine machine. It's model no.-6802. It's problem is washing tub water enters into spinning tub & spinning tub cover broken.