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Ditto TV Complaints & Reviews

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Last updated Dec 26, 2018
Complaints 147
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18
Unresolved
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Ditto TV reviews & complaints(147)

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U
Uma Anchatageri
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From last november 2018 i am waiting to watch diito tv.

Please find my mails details

From me

I paid 350 thai bath on 17th nov 2018 to ditto tv.

But still now i am not getting activation.

For reference payment details attached below

Please activate

From ditto

Thank you for writing to us.

Kindly help us with the below details to assist you further.

1) registered ditto login id
2) country name

We shall be waiting for your response with the information as requested above, which will help us speed up the process.

From me

1) registered ditto login id — sorry i am not remember
2) country name-thailand
Mobile - +66 [protected]
Ditto TV customer support has been notified about the posted complaint.
Plz refund me independent tv
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    N
    Néha Bhagat
    from Mandleshwar, Madhya Pradesh
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    I have no idea how the ditto lite tv subscription for activated on my phone number [protected]. I got to know about it a while back while speaking to idea customer care and have deactivated the same. It was then that i checked the smses on my phone and saw the activation messages from ditto lite tv since 2017, charging me 35/- per week through my service provider! I had never paid attention to these messages earlier! I would like to know on which date the subscription was activated and the means how it was done, because i personally did not do it.
    Ditto TV customer support has been notified about the posted complaint.
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      K
      Kowlgi Gopal
      from Pune, Maharashtra
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:411030
      Website:Ditto TV mobile app.

      I have subscribed to Ditto TV for one year plan for Rs.240/- through paytm app. It is not activated. I written to ditto TV for activation there is no reply from Ditto TV. Please I am a senior cityzen and I want entertainment for timepass. please see in this matter as early as possible.
      Gopalacharya Kowlgi.

      Mob. No.[protected]

      mail ID [protected]@gmail.com
      +4 photos
      Jun 28, 2018
      Complaint marked as Resolved 
      Resolved.. Kowlgi
      Ditto TV customer support has been notified about the posted complaint.
      Jun 26, 2018
      Updated by Kowlgi Gopal
      my complaint not solved yet.

      Resubmitt this once again

      Gopalacharya Kowlgi
      Jun 27, 2018
      Updated by Kowlgi Gopal
      helo my complaint not resolve till this time. please do something to activate my subscription.

      Gopalacharya kowlgi

      Complaint Resolved by Ditteo TV Team, I am satisfied with the team DITTO TEAM

      Thanking you.

      Kowlgi Gopalacharya.
      Dhai khurd nayapura se Hu mujhe mera number rajister karwana hai krapya mera number rajister kare
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        H
        Himanshu211
        from Gurgaon, Haryana
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        Website:dittotv.com and zee5.com

        Recently dittotv is migrated with zee5.
        And i have dittotv platinum access pack till[protected]:06:24.

        My dittotv account is also migrated to zee5 but they didn't migrate my subscription.
        It is unfair.

        Now zee5 team is asking for transaction details so it is not possible for me to give you 1-year-old transaction details.
        +2 photos
        Ditto TV customer support has been notified about the posted complaint.
        Plz refund me independent tv
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          M
          maluagrawal
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          Address:Mumbai City, Maharashtra, fete
          Website:consumercomplaintsco.in

          My name is ekta agrawal. I am complaning that it is not avalible in my country so i requested to avalible this app quickly in gogle play store please avalible quickly so can i watch live tv shows movies and news. I live in india. I live in allahabad city i wanted to see my request and avaible ditto tv app in my gogle play store app. It is the very good product.
          Ditto TV customer support has been notified about the posted complaint.
          I am not able to see zee5 but i am ditto tv customer my contact number [protected]
          Sir Maine paytm se rs 20 subscription plan karvaya but not active ditto TV plz activate my subscription mob.[protected]
          Plz sir help me
          And active my subscription plz
          Plz sir plz
          Help

          I live in europe-poland. I paid for 3 months subscription but the product is no more working after 2 months.
          Purchased through Google Play

          Subscription ID : [protected]@gmail.com
          Country : Poland
          Device : Android Phone
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            P
            Pallavilla
            from Yellapur, Karnataka
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            Address:581401
            Website:zee5.com

            Sir, greetings,

            I have already a subscriber of dittotv till september.
            Though i have been assured that my subscription will continue-
            With zee5, i have tried number of times to log in but could not log in -
            With a notice that i am not subscriber & need to subscribe,
            Please let me know the solution of the problem,

            Thank you.
            Vishwanath hegde
            [protected]
            Karnataka.
            Ditto TV customer support has been notified about the posted complaint.
            Desde el pasado 26 de febrero compre 2 smart tv 123 y asta el dia de hoy solo mentiras me dan tengo grabaciones de lo q me an dicho pero nada q puedo hacer para recuperar mi dinero lo estoy reportando a la tarjeta con la cual lo pague
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              A
              Abdullah Al Faruque Mullick
              from Kolkata, West Bengal
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              Dear sir /madam

              My subscription is registered with mobile no - [protected]

              I have already subscribed for 6 months pack on ditto tv and few days back got messages from ditto tv that it will be auto upgraded to zee 5 and the existing subscription will be automatically available in new app.

              Now as i'm trying to access ditto tv in old app it's not allowing me to open the app and forcefully download zee5 app but not allowing to access any content in the same and showing error "you have no subscription".

              I have also complained the same in their app via "contact us" but no resolution till date.

              Facing same problem since 16th feb 2018.

              I need immediate resolution with adequate compensation for the period i'm not able access the same even paying for subscription.
              +3 photos
              Ditto TV customer support has been notified about the posted complaint.
              Mar 11, 2018
              Indranil Patle's response
              Zee5 is not compare to ditto tv
              Zee5 is not compare to ditto tv
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                N
                Namdev Arjun Kumbhar
                from Pune, Maharashtra
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                Address:Thane, Maharashtra, 421401
                Website:[email protected]

                As i am being ur part since 1 year and also activated 1yr subscibtion... When the app wasn't updated to zee5 i have my ditto tv 1yr subscibtion but now after upgration zee5 didn't show my active subscibtion. As u promise me that when upgration ur ditto tv subscibtion will be continued.. Then why not u showing my subscibtion on zee5 app. I[censored] don't then i m going at consumer court against u today. Solve my issue immediately.
                +2 photos
                Ditto TV customer support has been notified about the posted complaint.
                In my register Mobil number ditto TV is not working so plz active to work Or call me [protected]
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                  S
                  Sanjay Bandivdekar
                  from Thane, Maharashtra
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                  Address:Thane, Maharashtra, 400601

                  Ei have suscribed to dish tv for 3 -4 years period. Already advance subscription is collected from me by dish tv.
                  Today i find the ditto tv app on iphone is compulsory asking to update. Buy when i go to app store, the app is not available on iphone app store.

                  There is no information made available on website of ditto tv about when the app would be available for update on ios app store. They have already collected subscription for future years and they have not informed customers when service will be resumed.
                  Ditto TV customer support has been notified about the posted complaint.
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                    S
                    Santupaul
                    from Asansol, West Bengal
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                    Address:Howrah, West Bengal, 711304

                    I subscribed to ditto tv 1 month pack on 15.02.2018 on 16th feb it says we moved to zee5. How can i view ditto tv by my existing pack? Please help. Or say to ditto tv to downgrade to older version. So existing customer can view.in their new initiative zee5 my existing pack does not working. This is really unfair for customer who regularly subscribe to ditto tv.
                    Ditto TV customer support has been notified about the posted complaint.
                    I am actived the service 1 year rs 240 but the pack are deactived why tell me
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                      M
                      Mihirpp
                      from Mumbai, Maharashtra
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                      Address:Thane, Maharashtra, 400603
                      Website:Ditto TV website

                      I have subscribed to ditto through freecharge and the live tv is working well. My issue is a question to ditto as well as zee marathi. Why do you delete/not upload the past serials? I want to watch dil dosti duniyadari, eldg, chyd etc. But all the episodes are not available on youtube and that ozee website simply sucks with respect to the picture quality.
                      Please upload the same.
                      Ditto TV customer support has been notified about the posted complaint.
                      I have Ditto tv subscription for 6 months expiring in May 2018. After upgrade to ZEE5 I am not able to use Ditto tv app. Also I am not able to use ZEE5 app as it is showing I am not a paid member.

                      Either refund the Ditto tv subscription money or upgrade to ZEE5 subscription for the valid period.
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                        S
                        sanjoyghoshmoulick
                        from Haldia, West Bengal
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                        Address:Bardhaman, West Bengal, 713212

                        I am staying abroad. When I came to India I subscribed Ditto TV. But every month Rs 20 was deducted from my airtel balance for moble no- [protected].
                        I want to deactivate the ditto tv from my mobile subscription through SMS but I can't.

                        I have already send a mail to customer care of Ditto Tv but no reply received from them.

                        Please help me to deactivate my mobile subscription of Ditto TV.
                        Ditto TV customer support has been notified about the posted complaint.
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                          S
                          Sachin Nirmal
                          from Sangli, Maharashtra
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                          I sachin c. Nirmal, user of ditto tv mobile no. [protected] e-mail [protected]@gmail.com has done the recharge of rs 60/- through netbanking on 05/02/2018 vide ref. No. Ccafb1aco172igacvwhhe3. The amount of rs 60 has been debited from my a/c but i didn't got the benifits of it for my ditto tv account subscription. Kindly refund rs 60 to my account or enable the service of plan of rs 60 to my ditto tv account, as soon as possible.
                          Ditto TV customer support has been notified about the posted complaint.
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                            V
                            Viswanatha Reddy N
                            from Agra, Uttar Pradesh
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                            Address:Ranga Reddy, Andhra Pradesh, 500049
                            Website:Ditto TV

                            I have subscribed to ditto tv on 3rd of this month by paying r's 240 through my paytm wallet balance. An amount of rs 240 has already been deducted from by paytm wallet balance.
                            The txn i'd is [protected].
                            Till now the subscription is not activated. When i try a channel available in your app, it is giving a message "not subscribed".
                            Pl look into urgently.
                            I can be reached on mob [protected].
                            A frustrated consumer
                            Viswanatha reddy
                            Ditto TV customer support has been notified about the posted complaint.
                            Feb 03, 2018
                            Updated by Viswanatha Reddy N
                            Ditto TV yearly subscription amount 240 rs was paid now, but it is not activated
                            Can you please check the problem and resolve my problem

                            Viswanatha Reddy
                            [protected].
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                              S
                              Swapnil Mukadam
                              from Mumbai, Maharashtra
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                              Address:400614

                              Dear sir/madam,

                              I have subscribed ditto for 1 year subscribtion and received a confirmation message.
                              But my ditto tv is not working, is there any further process or activation or something?

                              The ditto tv app. Shows you are not subscribed.
                              I don't understand why my ditto tv is not activated.

                              I expect the positive response in the matter.



                              Swapnil mukadam
                              Mobile no: [protected]
                              Reg. Email id: [protected]@yahoo.com
                              Ditto TV customer support has been notified about the posted complaint.
                              I download ditto tv application from google play store. after the registration ditto tv application. next days Ditto tv's executive person trouble calling start for subscription.i have do not want subscription please stop calling from ditto tv.
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                                K
                                Komalk1712
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                                I am in the United States and I am enjoying Ditto tv for over an year now. I could access Ditto Tv till like 3 days ago and suddenly it says that its not available in USA. I have paid for my subscription for this month. I wish to continue my subscription but if I cant access it I am afraid that I would need a refund. Its a good app and helpful app. Please fix the issue asap and make it available for USA. Its good value for money and has all the serials and channels I want to see. I have always been a premium member and I wish to enjoy the same. Please fix the issue and make it available in US. Thanks!
                                Ditto TV customer support has been notified about the posted complaint.
                                I am in USA and have been using Ditto Tv till last year for long time. Since Jan of this year 2018, it's the app is crashing and web site shows that it's not available in USA. What is going on? Could you please fix this ASAP?
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                                  L
                                  Lil_Soso
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                                  I’m in the united states currently and i was able to access ditto tv til yesterday but suddenly today it says that “ditto tv is currently available in your country”. I really like watching some shows and the only way i can do that is by being able to log in to ditto tv. It’s one of my favorites website and i can go there if i feel like watching some indian shows. I love shows like the voice also the voice kids and paramavatar shri krishna. My most favorite is paramavatar shri krishna. So please don’t let your people down and make it available in my region. I really hope you fix it asap. Please and thank you :)
                                  Ditto TV customer support has been notified about the posted complaint.
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                                    M
                                    MEHELI BASU
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                                    Website:www.dittotv.com

                                    Hi, i subscribed for ditto tv's (Usa) 3 month pack yesterday (16th jan 2018) and enjoyed many shows. But today (17th jan 2018) it shows that ditto tv is currently not available in my country. I stay in the usa.

                                    I feel cheated of my money that i paid yesterday. Please solve the problem as soon as you can. My mother cannot watch her favorite tv shows and i already paid $10 subscription fees.
                                    Ditto TV customer support has been notified about the posted complaint.
                                    I had used ditto tv couple of months back, used it for about a month and had no issue. But I subscribed back again on 15th Jan and yes it says not available in your country (USA)
                                    MEHELI BASU's [Complaint's author] reply, Jan 21, 2018
                                    They should refund the money. It is unethical to deduct the subscription fees and then say it is not available the very next day.
                                    Hello,

                                    I did not get any feedback from Zee Entertainment Enterprises Ltd. This is very unethical of them to charge me subsciption fees and then block the service the next day. I feel humiliated and cheated.

                                    Regards,

                                    Meheli
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                                      F
                                      Ferose Khan
                                      from Delhi, Delhi
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                                      Address:500028
                                      Website:www.dittotv.com

                                      As i surprise the plan rates of ditto tv, i. E, they mention rs 20 plan for 1 month, i subscribe that pack and pay by online axis bank, but after subscription done i revisit the site, login the site but when click on channel icons its load program details but not showing any video just giving a message that saying " cannot load m3u8: no levels to play.
                                      +1 photos
                                      Ditto TV customer support has been notified about the posted complaint.
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                                        S
                                        smily.sumanta
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                                        Hey

                                        It's pathetic to see, there is no provision to cancel the auto renewal or stop the subscription in ditto tv site or mobile app. I hardly use the app because of less time and i want to cancel the subscription from now onwards, but since i am from usa, it's hard for me to wait at night and call the india helpline no, which is not available in weekends. Please cancel my subscription, email id "smily. [protected]@gmail.com" and ensure the money is not deducted in upcoming renewal cycle.

                                        Thanks
                                        Sumanta
                                        Ditto TV customer support has been notified about the posted complaint.
                                        Nov 25, 2017
                                        Updated by smily.sumanta
                                        I tried calling the number (+[protected] and it rings and none picks up. Sorry state of affairs with Ditto TV :-(
                                        Nov 25, 2017
                                        Updated by smily.sumanta
                                        I got a response, thank you. They informed it is not required for the subscriber to cancel, as they don't store credit card information and doesn't do auto renewal. On the day of renewal, if I am not paying the subscription will stop. So I don't need to take any action.

                                        Thanks
                                        Sumanta
                                        Sir i face it problem, my ditto tv 1 month subscription does not work proper.When i have open channel it;s shown eror code.

                                        Please solve it.

                                        Or ditto tv support contact number which was shown his website does not work(said some time close service)
                                        number -[protected]

                                        Dera ditto tv...Without my permission u have took my money from paytm [censored]ing way collecting money they don't even informed mee...bluddy give back my money i don't need any subscription
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