Vijay Sales — CUSTOMER SERVICE
I bought an AIR CONDITION and a NOKIA cell phone from VIJAY SALES( Ghatkopar) one month back. The sales man there convinved me that the vijay sales offer the best service so I decided to purchase both from them. Now I really regret my decision of purchasin goods from Vijay Sales. First they told me that the installation of Onida A/C would cost me around 1500 RS and said that the service engineer would be there at my place for demonstration within a week . Its been a month now I have no engineer at my place and the installation guys charged me 2300 RS and they said that Vijay Sales is aware of this. This statment totally broke my trust on what Vijay sales. Also last week I personally visited Vijay sales as my cell phone stoped working in 15 days the strange part I found was instead of looking at cell phone they just directed to nokia web world I was pissed of with the way the manager on the floor spoke to me showing the documents that we dont bother. Then too I didnot loose my temper and told him about the A/C engineer didnot visit my place he told me that he would make sure that I have him at my place within a week still I dont have him.
SORRY TO SAY I HAVE LOST FAITH IN VIJAY SALES AND I WILL NEVER AGAIN TRUST THIER WORDS INFACT I HAD TO BUY A DVD PLAYER AND FOUND NEXT ELECTRONICS VERY GOOD.
PLEASE DO NOT SAY ANYTHING TO SELL YOUR PRODUCTS ALSO IF THIS MESSAGE IS READ BY VIJAY SALES MANAGMENT WOULD REQUEST YOU TO LOOK INTO THIS ISSUES AS YOU WOULD BE LOOSING CUSTOMERS.
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1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063