| Address: | East Godavari, Andhra Pradesh |
Respected sir
I am named venugopal resident of andhra pradesh living in east godavari dist at rajahmundry ,i am user of virgin gsm with the number [protected],i am using this number from last 8months, the problem is recharge cards are not available in the market so i moved to the online recharge and started doing online recharge in their authorized virgin site. some times i found that the recharge i made is found to be unsuccessful but the amount has been debiting from my account ,i have informed to the customer care about my problem and theyreplied that their was problem in their server and theamount will be debited in your account with in 72 hours but i could not find it any where ,from last two months this problem is came to a very sevire extent and many people are suffering, there is no response from the customer suppor team and from the mangnment and another issue is there is no showroom and outlet for virgin in andhrapradesh,so i request you to please solve the problem and do the needful to the customers as soon as possible
Thanking You
Yours sincerally
P.venugopal
mobile .[protected] Was this information helpful? | 
i am v.sai gowtham, ..resident of andhra pradesh living in east godavari district rajahmundry, i am the user of vergin gsm with no [protected], i am new to tis network only since 15 days... i have satisfied with your tariff rates but only a thing is that i am facing a lot of problem regarding to my network, ... though even i informed to customer care, i found no response regarding the solution, ... they were simply saying that to meet the customer care showroom.. as i only belongs to rajahmundry we didn't have ur office found here...so i request you to please solve the problem and do the needful to the customers as soon as possible ...
thanking you,
yours sincerely,
v.sai gowtham
[protected]