Virgin GSM — till after 12 days didn't get benefit of Frc 47

Address:

Maharashtra

Hi, my new virgin gsm no is [protected] to which i had recharged with FRC 47 on 23jan 2012.but still i don't get the benfit of recharge ie. 25 rupees talktime and 500mb gprs.then i talked with my retailer and he called customer care.The cc replied that the recharge is aleready done but due to system problem u should get recharged till midnight but today 2nd feb2012 till i don't get the benifit.and from our no.cc never attain the call.so it is my humble request to you to take serious action against virgin gsm