Virgin Mobile CDMA — recharge for lifetime talk

Address:Hyderabad, Andhra Pradesh

I am one of your prepaid customers of virgin cdma. In the morning of[protected], 7.39 a.m. I have charged my cell phone online for Rs.102. My balance shows only 2 Rupees. When I inquired with the virgin services, the person informed me that the 100 is taken for life time validity. I requested him to tranfer that money to talk time and he refused todo so. I wanted to talk to his seniors whom he claimed to have connected never replied.

My case is simple. I have already paid for lifetime validity to virgin on this mobile number. ([protected]).

This payment is a duplicate one, this requires to be returned to me.¿ In this world nobody takes payment twice for the service provided only once.

You can draw hundreds of examples in our daily life.

My demand is what service you have provided for my 100 rupees. No business can take money just like that. Even accounting practices will not allow it.

If I don't receive payment back, I have no recourse except to take it to higher authorities.

Keeping in view of good business practices, I request you to transfer the money to talk time.

Thanking you. waiting for an early response.

Kachiraju Rajeshwari
email: [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Virgin Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    162
    Pending
    0
    Resolved
    87
    Virgin Mobile India Phone
    +91 22 661 5924
    Virgin Mobile India Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Virgin Mobile India contact information