Virgin Mobile — Deduction of balance

Address:

Punjab

I am a customer of VIRGIN MOBILE no. [protected]. My amount of Rs 45.00 deducted from my balance, immediately I talked to Customer Care no.121and the person attended the call, introduced himself as Mr. Umar . He told me that Ring tone (Song) service was activated at night ( date 14 April 2012). When I asked the detail, he tole me that he can not any help for me , so I ask nodal officer number and say him to want the talk to nodal officer . He did not reply me and break the call.. So you are requested to please check the detail and credit my amount as 45/- Rs. I will remain ever grateful to you