[Resolved]  Virgin Mobile India — cheating itself by the company

Address:Uttar Pradesh

hi,
one of the service provider VIRGIN MOBILE, is a cheat company.
1) I have its connection and their costumer care told me of the scheme that i will get RS.20 on Rs.45 recharge for internet and the scheme is valid for that day. i got it recharged but i never got the balance.i loged a complaint, and to my surprise they told me that they had wrong information about the above from there back end, and the offer expired a day before and can't do any thing.

2) few days later i recieved a msg saying get Rs.10 on using Vbytes, i opened it , the same msg was flashing there also, i accepted it, but never got the amt. i again complained , but every time from last one month they are telling me that there experts are trying to contact me but my phone is not rechable.....and to the surprise i gave them 2 VIRGIN MOBILE no. to call me. if they cant get in touch with me on their own network that too in delhi.....you all can imagine what a type of company it is.

rahul sachan
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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i am a virgin mobile user my mobile no. is [protected] n mere mobile per 3 rd dec. ko customre care se apne aap caller tune active ho gayi thi aur mai tab se rojana custmure care phone kar raha hu aur unke sinior RESHU GAURAV RAHUL NIKHIL se daily baat kar rhau hu per still abhi tak koi reply nahi hua hai har baar mujhe sirf AASVASAN diya jata hai aur last masi ANKUR ji bolte hai ki ab kuch nahi ho saktha...
in 10 dino mai mai mansik ruup se bahu pareshan hua hu...
aur ab mai inki complain consumer court mai kar raha hu mere paas in sab se jo baate hui hai unke refrence no. hia..!!

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