Virgin Mobile — Deducted approx Rs.150 without any reason

Gitimaya Behera

from Pune, Maharashtra

Address:

Thane, Maharashtra

Dear sir,
On 10th Nov 2011,i have done a recharge of 150 in between 7-8pm.
After making 4- 5 calls i have my balance approx Rs.199.00.
But at 10pm when i did balance inquiry i got my balance Rs.44.
Virgin customer care executives cant able to give proper reason of deduction.they are saying their system still not updated(As it is the 6th day)
they provide me a complaint no-VGBR09260599.But it did not work.the told me you can go for consumer court also.
They are not ready to help me.
Each time i call they saying me call later (after 24hours).

Please do help me.

Regards
Gitimaya Behera
[protected](Virgin no.)

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Comments

Deepak kumar kakda

from Hyderabad, Telangana

Virgin Mobile — Deducting money without reason

Dear Sir,

i am a prepaid([protected]) customer of virgin mobils and having lot of problem with them in every two days there are activating extra services like devotional pack, spicy jokes and many more after activating there are deducting monay from my account, i have complained many times to customer service desk(125555) agent are making faults statement by saying it will not happen again but in every two days i am getting messages like your devotional packed has been successfully auto renevered and the amount is getting deducted from my account. I request you to take some action on them.

Thanking You,

Regards,
Deepak Kumar.
Hyderabad.

rajeev kumar

from Chennai, Tamil Nadu

hiiiiiiiiiiiii my mob;- no. is [protected] why are u not coforem me that my main acc. bal:where is gone.
not repons ur cus side.told me write now.