Virgin vFlash — Device not working for 4 over weeks. Customer Service Not responding.

Address:Gautam Buddha Nagar, Uttar Pradesh

My VFlash device ([protected]) is not working for over 5 weeks and inspite of repeated calls and reminders no one has responded to it till now. I received a mail saying there would be some action taken and customer service guys telling me that work is ongoing. But one of the managers took my details to send his technician to collect the device about 10 days back and till date no one has either come to me or called me after that. Pathetic service.

I have long email conversations with Virgin which I am now planning to take up with the Consumer Court. This is the 4th time in the succession that Virgin is giving such issues. Earlier Virgin had taken more than 2 months to resolve my issue.

Pathetic service from Virgin Vflash. They should be shut down. Moreover, they have sent their monthly bill now.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Virgin Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    162
    Pending
    0
    Resolved
    87
    Virgin Mobile India Phone
    +91 22 661 5924
    Virgin Mobile India Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Virgin Mobile India contact information