Virgin vFlash — Worst ever service in India

Address:Karnataka

Hi,
I have purchased a vFlash data card on 15th of July 2010
I have written ample number of times to Virgin customer care about my complain, but my request is not entertained.

My Reference No of complaint[protected] dated 27th July 2010.

During time of purchase I was promised a laptop bag as a gift, to be shipped within 7 days. It is already over 3 weeks but nothing has been done so far.

Someone Mr. Sunder from Virgin customer care always replies to my mail that within next 24 hrs I will get a call which never happens.

It is a pathetic service. I will never recommend virgin vFlash to anybody. Virgin customer care has no respect for the sentiments of there customers.

These were the persons who sold me the vFlash and were in contact with me. They all have been mistreating me.

1. abhijeet singh emailID: abhijjeet.[protected]@vriti-interactive.com contact[protected]
2. bhumitra shandilya emailID [protected]@vriti-interactive.com - contact - [protected]and[protected]

I do not expect the gift, as of now I can understand it was just a FALSE promise. I want a written apology from Virgin mobiles. Please escalate the issue. I want answers!!

A highly pathetic service!!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

hey I m a litttle late in reading this otherwise i would have never bought it. i bought it just yesterday!! i m not worried about this bag but yes they have promsed me as well.. I hope I get it.
However, more important is the service.
R u getting good service off this device?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Virgin Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    162
    Pending
    0
    Resolved
    87
    Virgin Mobile India Phone
    +91 22 661 5924
    Virgin Mobile India Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Virgin Mobile India contact information