[Resolved]  Vishal Mega Mart — DOUBLE SWIPE ON CREDIT CARD

I HAD PURCHASED REDAYMADE GARMENTS FROM VISHAL MEGA MART, AURANGABAD ON 16.11.2007. THE TOTAL BILL VALUE WAS RS. 1090.00, WHICH I PAID BY MY CREDIT CARD, BUT WHEN I RECD. THE MONTHLY STATEMENT, TO MY SURPRISE I FOUND THAT THE BILL AMOUNT HAD BEEN DEDCUTED TWICE FROM MY CREDIT CARD.

WHEN I WENT TO THE STORES TO MAKE A COMPLAINT, I WAS DIRECTED TO THEIR EDP DEPARTMENT FOR ADDRESSING MY COMPLAINT. IT WAS ALSO FOUND THAT THE CASHIER HAD SWIPED THE CARD TWO TO THREE TIMES ON 16.11.2007, SINCE THE CARD SWIPE MACHINE HAD SOME PROBLEMS ON THAT DAY. THE CUSTOMER CARE MANAGER ASSURED THAT THE EXTRA AMOUNT DEDCUTED WOULD BE RETRANSFERRED TO MY CARD WITHIN THREE WORKING DAYS.

BUT TILL TODAY, THE AMOUNT HAS NOT BEEN REVERSED, NOR I HAVE RECD. ANY INFORMATION FROM THE STORES.