Vishal Mega Mart Customer Care
Vishal Mega Mart
Customer satisfaction rating: 2%
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691
COMPLAINTS

Vishal Mega Mart Customer Care

Vishal Mega Mart

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Address
Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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537
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167

Mobile:
Mobile:
up
515
down
165

Customer satisfaction rating
2%
Complaints
691
Pending
0
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Vishal Mega Mart related photos (134)

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Vishal Mega Mart Complaints & Reviews

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Vishal Mega Mart — unauthorized charges

 Damini Rastogi on Oct 19, 2019
Today I purchased few items from vishal mega mart and because it was instant plan I couldn't take any carry bag with me. When I asked them
for a carry bag they charged money. Now as per rule they should not charge any money and give carry bag for free. Still they charged ₹14 .
When I asked them not to charge as per rule, they denied and finally generated a bill of carry bag also....
Complaint comments  Read comments Complaint category Unauthorized charges

Vishal Mega Mart — parle hide and seek biscuit rates mistakes

 MAYUR Nowlakha on Oct 16, 2019
Please find the attatchment of your bill copy with rates of the product.. I have purchased this item from vishal mega mart, pujari park, raipur.. I have seen that in two item the have dine billing mistake, for which i have done complaint to floor manage so he refuse to pay back and asked me to buy something else for the diifrence amount and the second mistake they have not done yet any solution. Kindly look at this matter.. Make it done on priorty basis.....
Complaint comments  Read comments Complaint category Food

Vishal Mega Mart — product not working

 adi3296 on Oct 15, 2019
The tandem iron we bought worked well for almost 3-4 days but after that one day while i was ironing the clothes the automatic light stopped but it was a usual thing as it stops when overheated but it stopped working after that. I thought may be the electricity is on inverter so it stopped but there was nothing like that. I even tried one day after but it did not work after that incident. So please process as soon as possible....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Vishal Mega Mart — poor service

 kaura g on Oct 13, 2019
I have bought products from vishal mega mart, ferozepur punjab (13.10.19, bill no:[protected] from counter no.4) i asked him for carry bag. He gave me carry bag but charged a new bill (Bill no:[protected] worth rs. 14.
I am really disappointed from your service that we buy products from your market but we have to carry our own bags. Even a small shopkeeper provide his own bag without any cost. What's the advantage of buying products from your market if we carry our own bag? You must gave your own bag free of cost.
I just want my money back that i gave for bag and advice you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Vishal Mega Mart — charging money for carry bag

 Neerajmdnr on Oct 13, 2019
I have done some shopping at the sant pura modi nagar ghaziabad store on[protected] vide invoice no.[protected].37 pm. The store has charged a sum of rs. 14 for carry bag. When i asked the cashier about why they are charging for carry bag, she said i have to pay for it else they can not give carry bag to me. She also showed me the poster which they have displayed on cash counter stating that the carry bag is available on chargeable basis. I told her that consumer courts has given many decision about this issue and requested her not to charge for the same. She denied and sent me to store manager....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Vishal Mega Mart — tandem home entertainment warranty

 Supriya Keshri on Oct 12, 2019
I have a complain regarding tandem home entertainment. Multimedia speaker 4.1 tau1320c.
The home theater system have a lot of problems it's not working since last few weeks and i am very upset with it. The warranty period are also running period. Till 12/02/20 the warranty period expired i had purchase it from vishal mega mart on 12/02/19.
Bill no: 30636/3725.
So, i request kindly provide me service. To my door step.
Ur coustmer care no. Also not give me a useful service. As i am unable to contact with it.
Therefore, i am here to write a complaint regarding...
Complaint comments  Read comments Complaint category Appliances

Vishal Mega Mart — store management

 RA — KING SHASHANK on Oct 12, 2019
I m shashank and i went indore mangal city vishal mega mall.
Aur maine dekha ki sugar par 34.90 ka price likha tha and ek bag ka 99 ki chit lagi thi jab maine billing karvai shakkar ka price 38.90 and bag 199 unne add kiya puchhne par kaha ki yahi rate hai mai floor pe gaya photo le kar dikhane k kie ye rate nahi hai to unne call kr k vo price tag badal di and mujjse kahne lage ki yhi price h bhut der tak meri bahas hui thi unse, ek bar phle v hua tha offer dekh kar hmne saman kharida tha aur unhone billing me koi offer ni diya aur utna hi paisa chukana pada.
Yadi koi action nahi liya...
Complaint comments  Read comments [2]Complaint category Other

Vishal Mega Mart — complaint about staff behaviour for return items

 Royson Joy on Oct 11, 2019
I purchased clothes from gurdaspur, punjab store on 2-10-19. Today my husband went for exchange and the billing staff dropped one item during billing n did not bill it. Then he tokd to get one more item as 400 rs. Was balance afterwards when he saw that he had dropped one item, he then told now you have to pay for this. He was not ready to return the extra purchased item. And was frequently telling that it was my husband's fault. He argued a lot with my husband. I am very much annoyed with his behaviour. He intentionally made my husband wait for long time for rebilling. I will never visit your store...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Vishal Mega Mart — grocers

 Shubhanshi Mishra on Oct 10, 2019
I bought the grocery but just after an week when i supposed to use my rava i found its allready crossed it's expiry date and it contains lots of mites. All the staff is so rude too. Worst mart i ever visited, they neither provide any discount moreover selling the worst quality product. All my biscuits are also broken, they selling the worst quality product. I want you to take strict action as soon an possible....
Complaint comments  Read comments Complaint category Other

Vishal Mega Mart — rude staff

 Dr. Deepti R Anagdi on Oct 7, 2019
Your staff in hubli are very rude 😠 don't know to respect customer. Person named yuvraj at hubli store harrased us for no mistake of ours, took inside and checked without any reason for the beap and not verifying for the reason for it. Infact your staff without proper knowledge, after billing had not removed sticker on the product which we bought so beap had come. This person took inside and started checking rudely and talking rudely. Even after coming to know their own mistake they don't have courtesy to apologise for making such an embarrassing situation and insulting us for no fault o[censored]s....
Complaint comments  Read comments [1]Complaint category Employees

Vishal Mega Mart — discount less than as shown on chart

 govindsharmakotla on Oct 7, 2019
Yesterday i purchased parle biscuit gift pack worth mrp rs. 150 on 20% discount on purchase of 3 or more showing their board. I purchsed 4 pack of biscuits n some other iems. At the time of billing i didnot match the price n when i came home n match the bill. Then it came to know that they give only 10 % discount @ rs. 135/- insteed of rs. 120/-. Total loss of mine is rs. 60. You can check also cctv footage of the vishal mega mart hoshiarpur. So pls make necessary action against vishal mega mart n give me my money back....
Complaint comments  Read comments [1]Complaint category Food

Vishal Mega Mart — unethical behaviour of security employees

 Rohitvibhu on Oct 6, 2019
Security person at ludhiana sec 32 vmm are very irresponsible. My activa is at hardly 15 steps away from entry of vmm. Security person does not allow plastic trolley to take their which is infront of him. Instead he take 1ltr patanjali oil bottle from trolley and told me to take activa at gate. Which is not possible as entry is about 5-6 steps up....
Complaint comments  Read comments Complaint category Security Services

Vishal Mega Mart — taken double payment by phone pay and credit card

 H Singh Bisht on Oct 6, 2019
I have made purchase on 29 september 2019 you sector - 77 vishal mega. First staff have taken payment by phone pay for rs. 1821.00. Bill not generated on printer and they told me payment is not successful but the amount is deducted from my account. They told me you pay by credit card if it is double payment that will be refunded to me and i made the payment by credit card. I contacted thrice to the staff for refund by they is no response till date.

Please take necessary action to refund me rs. 1821.00. Transaction id of phone pay is n190929125903211895350....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Vishal Mega Mart — over charging

 soudeep123 on Sep 30, 2019
Sir i bought some products from bishal mega mart barasat store at 20 th september 2019. But after shoping the store charger me rs 13 for carry bag but as per rule any shop can not charge excess money for carry bag it is totally out of rules. Now i requests you kindly take necessary action for the same issue. Due to this reason i want to launch a complain. Scan copy of the bill attach with it....
Complaint comments  Read comments Complaint category Other

Vishal Mega Mart — charging of money for carry bag

 Sonu19verm on Sep 29, 2019
Today on 29 sep 2019 i purchased clothing items from vishal mega mart for which i paid total of rupees 808/- and when i saw my bill i was charged rs 12/- for carry bag. It is the duty of the retail store to issue carry bag for its customers and when i asked the billing desk person he said the carry bag is not free and i have to pay money for the carry bag. Kindly look into the issue because as per my knowledge and as per law it is the duty of the retail store to issue carry bag for the items purchased. I am attaching the pic of the bill for your reference....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Vishal Mega Mart — i'm complaining about the untimely power cut at the store on routine business and the misbehaviour of the store staff

 Harsh Kushagra on Sep 28, 2019
I m harsh kushagra from noida, uttar pradesh today 28 sep 2019 i visited vishal mega mart at noida sector-76 branch with my family.
We done all our shopping from that store and when we visited on billing counter the power of the store got cut off and there was no backup for the power cut problem and they said to everyone that they should leave their products and leave the store as their will be no billing that will be done onwards and this is happening again and again and almost every time i visit the store this problem occurs and it happens between 8 p. M. To 9 p. M. At night and they also...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Vishal Mega Mart — carry bag

 Vijay menaria on Sep 28, 2019
Sir
Mene news customer ke bare suna tha ki koi bhi customer kisi bhi shop ya mart se shopping krta h to us pr carry bag free diya jata hai sath carry bag ke liye pese nh maag sakta sath carry bag ke pese lene wale mart apni kharb services ko dikhta hai mene iske liye bill counter par kaha ki ye galat hai aap customer se carry bag ke pese nh le sakte fir bhi unhone 14 rs carry bag ke cut kiye hai iska mere pass bill main chata hu aap visha maga mart ko kumar na kre taki vo apne is customer ko fraud ko roke...
Complaint comments  Read comments [1]Complaint category Utility Services

Vishal Mega Mart — bad staff

 anshul21 on Sep 27, 2019
I m anshul gupta from panipat, haryana. Today 27 sep 2019 i visited vishal mega mart, g. T road, panipat branch with my family.
We done all our shopping from that store and when we visited on billing counter there was no any staff member for doing billing. All the billing counters are empty only one staff member is doing billing and so many customers were standing in a queue. When we asked for other counter for billing no any person answer us for billing.
So i have a complaint vishal mega mart has a big chain and no staff in panipat branch for billing.
It is a shameful for...
Complaint comments  Read comments Complaint category Business & Finances

Vishal Mega Mart — I paid 2 time payment for same bill by card then by cash

 phazarika on Sep 25, 2019
I did shopping at vishal mega mart hospital road tezpur assam on 8 sept 2019. Total bill was 960. First paid through sbi card. The person at bill desk told me that transaction was not successful as bill did not generate. Then i paid cash. I informed them that money is deducted. They told me that the money deducted from my card payment will return to account. But it is not till today...
Complaint comments  Read comments Complaint category Department Stores

Vishal Mega Mart — rude talk with customer executive

 Ashish7555 on Sep 24, 2019
Really a rude talk by customer executive after i mailed of my refund. First of all i return a product to their store as discussed with one of my vishal customer care for returning product, on 08.09.19 and no refund inititated by my vishal till 22.09.19. After a long wait i mailed for same and revert comes that refund initiate and wait for 71 days. I again mail for same that why i wait for 71 more days for that call comes from vishal executive that this is wrongly written its not 71 days it is 7-10 working days. After that i confirm from executive why it is late they rudely talk and didnt reply in...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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