[Resolved]  Vishal Mega Mart — product and worst employee attitude

Address:

Lucknow, Uttar Pradesh

Being a long time and loyal customer of Vishal Mega Mart, I went today to P1/2/3 Sector-I Aashiana Vishal Mega Mart Lucknow-2 and brought a baby shoe along with a saree and baby frock.
After checking I found shoes is damaged and LED lights not working in right pair of shoes,obviously after making it wear in baby legs.
Immediately I returned back within an hour and told the same to Vishal Mega Mart staff.
Amazingly without listening me staff responded " Product is Chinese & the moment we bill there is no liability, so take back".
I talked senior staff & to my amazement instead looking into the matter bluntly says" Replacement is your generation problem hence no replacement". Totally irrelevant response rather shocking. I returned shoes to him & he kept it in his pocket. Still thinking why he kept shoes in his pocket. Doubting employees integrity.
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Anurag Sharma