[Resolved]  Vishal Mega Mart — product exchange

my billing date and time is 13 Aug 2013 18:38:40 and my bill no. is 300/[protected], counter no 1 cashier no. :[protected]/HH19VC001 it is mention on bill that "exchange/return within 7 days with cash memo and price tag." but when i return a shirt on 12:15 on[protected] he refuse to do that, as per billing date and time 7 days were completed at 18:38:40 on[protected],their senior authority person Mr. Malik misbehave us and said "jao kahi bhi case file kar do mera koi kuch nhi ukhad skta m yhi ka local hu"
+4 photos
Was this information helpful?
No (1)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am from bhiwani my billing date and time is 13 Aug 2013 18:38:40 and my bill no. is 300/[protected], counter no 1
cashier no. :[protected]/HH19VC001

Vishal mega mart, hansi gate
bhiwani-127021

It is mention on bill that "exchange/return within 7 days with cash memo and price tag."
but when i return a shirt on 12:15 on[protected] he refuse to do that he said that billing time doesn't matter, but as per billing date and time 7 days were completed at 18:38:40 on[protected], their senior authority person Mr. Malik misbehave us and said "jao kahi bhi case file kar do mera koi kuch nhi ukhad sakta m yhi ka local hu"
At vishal mega mart bhiwani on 10th feb2014, a senior authority named jitender has a poor choice of words, when he was contacted on phone he said 'jo kar sakte ho karlo' .just want to know is dis d way to speak to a customer..dis person has to b sacked as soon as possible.
Employee named jitender does not know how to talk with a customer..something has to b done about it..else it vl tarnish the image of vishal mart image everywhere not only in bhiwani.
I purchased a beauty product from vishal mega mart, Hoshiarpur, Punjab. Instead of a body moisturiser i mistook cleansing milk. Next day when i went to the mart to exchange the product as it was taken wrongly, they said no exchange on beauty products and its on clothes only. They futher said that it has been mentioned backside of the Bill. But we receive the bill after we have paid money. So now how could we get the above description before paying for the goods. Vishal Mega mart's manager must specify certain notifications/ exchange policies before getting things, not to harrash the customer. Its cheat. My Bill No. is 301/[protected], Dated 28-Sept-2014.
i m not giving on detail my product exchange whatever that and doesnt matter for mony .but i m not go ever to vishal mega mart at haridwar center.
bobyverma's reply, Jan 9, 2017
And my sugetion is all the guideline related to product shall be displayed.
i think no need uder stand by another person
My bill is list and I want to replace a shirt ... Now how can I do it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vishal Mega Mart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    1573
    Pending
    0
    Resolved
    126
    Vishal Mega Mart Phone
    +91 11 3001 7604
    Vishal Mega Mart Address
    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
    View all Vishal Mega Mart contact information