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[Resolved]  Vishal Mega Mart, Ranjit - Ave, Amritsar — regarding security measures

Dear sir,
This side Ms Rupinderjit Mann. Actually the thing is tht I visited V Mart in Ranjit-Avenue, Amritsar a month ago n i saw tht you guys dont have proper security measures.I was carrying my baby n i was asked to keep my purse outside with the security guard who was surrounded by his friends those were not in uniform. I wanna ask you guys if you dont trust your customers then how can the customers can trust the security guard who is sitting outside taking care of so many bags. TO BE VERY HONEST I DONT TRUST THOSE KIND OF SECURITY MEASURES.I came from Australia afta three years n found very inappropriate that personal bags in which i carry my money n other expensive n personal things..how can i hand opver it to an insecure person who is always sitting alongwith his friends not in uniform. Please if you guys are copying foregin ideas do implement it properly with proper security measures .It is your responsibility to take of stolen things from store n not of customers. Do implement strict security measures n stop blocking personal bags which looks so embarrasing n humiliating. Dont keep customers personal belongings, purses with inefficient security man. Work on your policies by yourself rather than stopping others. Improve on yourself if you really want to raise the standard of your Vishal Mega Mart.
Regards
Rupinderjit Mann
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

Dear Sir,
I m Kirat Singh from Amritsar.Actually today i was visited v mart in ranjit ave at Amritsar.i have do shopping above than 1000/- rs. when i m paid full amount, then they carry my all things in a very cheap quality carry bags( local company carry bags not vishal mega mart carry bags).due to its cheap quality, when even i was in mall its tore and my many things are totally destroyed.
when i was complaint about it, then no body helped me.my age is 60+ and i have also carrying my 3 yr baby.that time it was very difficult for me to manage it.when i ask about compliant book, they refused me.i m very much angry with my bad experience.plz take a strict action regarding this.
Kirat Singh
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    Vishal Mega Mart
    Customer Care Service
    Customer satisfaction rating
    12%
    Complaints
    929
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    Resolved
    114
    Vishal Mega Mart Phone
    +91 11 3001 7604
    Vishal Mega Mart Address
    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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