[Resolved]  Vishal Mega Mart — WRONG BILLING AND MISBEHAVIOR OF FLOOR MANAGER

Address:North 24 Parganas, West Bengal
Website:www.VISHAL MEGAMART.NET

Today we harassed by floor manager of vishal mega mart. Today we shop near about 3002 Rs/-(. Bill No-067/[protected] , Counter No- 03 , dated - 12 th June, Cashier No[protected]/HW03VC003 ), we purchase near about 32 Item, in which 2 RUGS having a offer of " buy one get one free" . the cashier input the same item twice. and charge us double the amount. when we return home and tallying the items with the price tag we found that 300 Rs is taken extra from us. and when we told this matter to the floor managers they are literally shouted towards us and reply that they wont returned our amount and its our fault. They told that they drag us from the mall and not refund our money. they also said that we have thousand of customers and we don't care about this little matter.

Its really very bad experience and we never thought that this type of behaviour from a very renowned organization like VISHAL MEGAMART.

We hope that in near future this type of experience should not be faced by any other customer.

From my opinion I think Manager should be polite in nature and understand the customer problems , but this two things are missing in present Manager of -
VISHAL MEGAMERT
PRITHVI PLAZA, 92 F B.T ROAD,
KOLKATA-

Please go through the matter and take necessary steps against it
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Vishal Mega Mart — d

i am mohd faisal ansari my deta of burth 11/4/1989 frome allahabad
Garunesh
Mob. [protected], [protected], [protected], [protected]

just Call sir i Wait for yours Call

vishal mega mart manager — misbehave by your employee

sir,
i m the regular costmer of V.M.Mart .today i have also purched worth of
rs 2440=00.but i m very hurt by ur store maneger Mr.Vikash Mittal.he
misbehave with me very badly .i m cheaking one footbal pump .then he came n said .tune iska steekar fad diya hai 30 rupye ka pump kharidne aya hai.ja pump nahi hai.when i told to him that u cant behave like that for ur costmer.he told tu mujhe janta nahi hai.one of his partner was also with him i know him by his face.sir jab wo mart mai shout kar raha tha to waha par bhid jama ho gai thi.sir mai V.m.mart ke employee dwara itna ganda behave sapne mai bhi nahi soch sakta hu .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vishal Mega Mart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    1573
    Pending
    0
    Resolved
    126
    Vishal Mega Mart Phone
    +91 11 3001 7604
    Vishal Mega Mart Address
    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
    View all Vishal Mega Mart contact information