[Resolved]  Voltas Ac — COOLING PROBLEM

VOLTAS A.C. — COOLING PROBLEM IN AC

INSPITE OF VARIOUS REMINDERS AND COMPLAINTS TO LOCAL DEALER FOR A.C.COOLING PROBLEM, WE HAVE NOT GOT ANY RESPONSE FROM THEM . PLEASE LOOK INTO THE MATTER

J.R.GARG

VOLTAS/Airconditioner — Cooling problem

Hello sir,


My name is Sahil Singla. I had purchase one split AC of 1 ton on
[protected]. After installation of first week. It gives us to problem
regarding cooling not properly its found gas was leak . Then we raised
complint as your customer care/LocaL Dealer. then for some days its
working properly. In the month of march 2011 we approached the local
dealer for servicing of AC then again its found the gas was leaked.
But after servicing/Repairing we still found the same
cooling problem for this concern we raised complint at your customer
care with complint no 11AP2304264.The service engeenier visit at house
but still problem not resolved we found the same issue as cooling
problem . Then again we raised complaint at customer care on
[protected] with complint no 11AP2708035. The executive assured us your
complaint would we attended with in 24 hrs . But its very sorry to say
today is[protected]:00pm) we dont found any call any personal visit
by any technical engeeneer.

I thought when i was purchsed your product its a good
reputated company in market and all services shold provide properly.
so request you to kindly attend our complaint properly and solved the
problem needful . kindly free contact us to

Thanks & Regards
Sahil Singla
Tel no: [protected],[protected]

baka volta nu ac na levay bharai javay

Hello, I am Kishor Panchasara, from Viramgam, Dist- Ahmedabad, 382150
I purchased VOltas vertus classic split ac 11 months before. Now i have been facing the problem of 'NOT COOLING' I made the complaint to the authorized dealer more than five time within 15 days but still they have not provided any service concerned to this. I also made complaint to the head office on[protected] for my complaint No. 12MR1904546 but I think it won't satisfy me.

It seems that all companies nowadays concentrate on the SALE only and are not interested in providing satisfactory service after sale.

What can a customer do after spending 28000 to 30000 rupees on such a branded company product like VOLTAS ?

I hope to receive a satisfactory service within next two days otherwise I'll have to contact a private Electrician for this problem and to give high charges for the maintenance.