Comments
Aditya Kumar
Chhitabari, chuda mill
Katihar, Bihar, 854107
[protected]@gmail.com
Mob no-[protected]
Date[protected]
Customer Care Voltas Limited, Voltas House B Block 2nd Floor, T.B.Kadam Marg, Chinchpokli, Mumbai-400033
Subject: Urgent Resolution Required for Deep Freezer Issue - Commercial Use
Dear Customer Care Team at Voltas,
I trust this letter finds you well. I am writing to express my deep concern and frustration regarding an unresolved issue with my Voltas deep freezer, which has been persisting for the past three months. Despite multiple complaints and attempts to escalate the matter to the Area Service Manager, the problem remains unresolved, causing significant disruption to my commercial operations.
Details of the Complaint:
Product: Voltas Deep Freezer Model: [320M SLF] Serial Number: [5210560P21G003166] Date of Purchase:[protected]
I initially reported the malfunction of my deep freezer on [Date of First Complaint[protected]]. Subsequent to this, I have made additional complaints on [Date of Second Complaint[protected]] and [Date of Third Complaint[protected]]. Regrettably, the issue persists, and the lack of timely resolution is adversely affecting my commercial activities.
Approximately 30 days ago, I escalated the matter to the Area Service Manager, hoping for a faster resolution. Despite the assurance given at that time, there has been no tangible progress in addressing the problem. The persistent delay is causing considerable financial loss and disruption to my business operations.
Given that the deep freezer is used for commercial purposes, I must emphasize the urgency of resolving this matter as a high priority. The continued downtime is not only affecting the quality of service I provide but also impacting my reputation and customer satisfaction.
I kindly request your immediate intervention in this matter. Please ensure that a qualified technician is dispatched urgently to inspect and rectify the issues with the deep freezer. Additionally, I would appreciate regular updates on the progress and expected resolution time.
I understand that technical issues may arise, but I believe that as a valued customer using your product for commercial purposes, my concerns should be treated with the utmost priority.
If the matter is not resolved promptly, I may have no choice but to explore alternative avenues to seek redressal, including considering legal options.
I appreciate your immediate attention to this matter and anticipate a swift and satisfactory resolution.
Thank you for your understanding.
Sincerely,
Aditya Kumar
Chhitabari, chuda mill
Katihar, Bihar, 854107
[protected]@gmail.com
Mob no-[protected]
Date[protected]
Customer Care Voltas Limited, Voltas House B Block 2nd Floor, T.B.Kadam Marg, Chinchpokli, Mumbai-400033
Subject: Urgent Resolution Required for Deep Freezer Issue - Commercial Use
Dear Customer Care Team at Voltas,
I trust this letter finds you well. I am writing to express my deep concern and frustration regarding an unresolved issue with my Voltas deep freezer, which has been persisting for the past three months. Despite multiple complaints and attempts to escalate the matter to the Area Service Manager, the problem remains unresolved, causing significant disruption to my commercial operations.
Details of the Complaint:
Product: Voltas Deep Freezer Model: [320M SLF] Serial Number: [5210560P21G003166] Date of Purchase:[protected]
I initially reported the malfunction of my deep freezer on [Date of First Complaint[protected]]. Subsequent to this, I have made additional complaints on [Date of Second Complaint[protected]] and [Date of Third Complaint[protected]]. Regrettably, the issue persists, and the lack of timely resolution is adversely affecting my commercial activities.
Approximately 30 days ago, I escalated the matter to the Area Service Manager, hoping for a faster resolution. Despite the assurance given at that time, there has been no tangible progress in addressing the problem. The persistent delay is causing considerable financial loss and disruption to my business operations.
Given that the deep freezer is used for commercial purposes, I must emphasize the urgency of resolving this matter as a high priority. The continued downtime is not only affecting the quality of service I provide but also impacting my reputation and customer satisfaction.
I kindly request your immediate intervention in this matter. Please ensure that a qualified technician is dispatched urgently to inspect and rectify the issues with the deep freezer. Additionally, I would appreciate regular updates on the progress and expected resolution time.
I understand that technical issues may arise, but I believe that as a valued customer using your product for commercial purposes, my concerns should be treated with the utmost priority.
If the matter is not resolved promptly, I may have no choice but to explore alternative avenues to seek redressal, including considering legal options.
I appreciate your immediate attention to this matter and anticipate a swift and satisfactory resolution.
Thank you for your understanding.
Sincerely,
Aditya Kumar
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
4384
Pending
136
Resolved
3040
View all 4384 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Aditya Kumar
Chhitabari, chuda mill
Katihar, Bihar, 854107
[protected]@gmail.com
Mob no-[protected]
Date[protected]
Customer Care Voltas Limited, Voltas House B Block 2nd Floor, T.B.Kadam Marg, Chinchpokli, Mumbai-400033
Subject: Urgent Resolution Required for Deep Freezer Issue - Commercial Use
Dear Customer Care Team at Voltas,
I trust this letter finds you well. I am writing to express my deep concern and frustration regarding an unresolved issue with my Voltas deep freezer, which has been persisting for the past three months. Despite multiple complaints and attempts to escalate the matter to the Area Service Manager, the problem remains unresolved, causing significant disruption to my commercial operations.
Details of the Complaint:
Product: Voltas Deep Freezer Model: [320M SLF] Serial Number: [5210560P21G003166] Date of Purchase:[protected]
I initially reported the malfunction of my deep freezer on [Date of First Complaint[protected]]. Subsequent to this, I have made additional complaints on [Date of Second Complaint[protected]] and [Date of Third Complaint[protected]]. Regrettably, the issue persists, and the lack of timely resolution is adversely affecting my commercial activities.
Approximately 30 days ago, I escalated the matter to the Area Service Manager, hoping for a faster resolution. Despite the assurance given at that time, there has been no tangible progress in addressing the problem. The persistent delay is causing considerable financial loss and disruption to my business operations.
Given that the deep freezer is used for commercial purposes, I must emphasize the urgency of resolving this matter as a high priority. The continued downtime is not only affecting the quality of service I provide but also impacting my reputation and customer satisfaction.
I kindly request your immediate intervention in this matter. Please ensure that a qualified technician is dispatched urgently to inspect and rectify the issues with the deep freezer. Additionally, I would appreciate regular updates on the progress and expected resolution time.
I understand that technical issues may arise, but I believe that as a valued customer using your product for commercial purposes, my concerns should be treated with the utmost priority.
If the matter is not resolved promptly, I may have no choice but to explore alternative avenues to seek redressal, including considering legal options.
I appreciate your immediate attention to this matter and anticipate a swift and satisfactory resolution.
Thank you for your understanding.
Sincerely,
Aditya Kumar
ANC, [[protected]:46]
Aditya Kumar
Chhitabari, chuda mill
Katihar, Bihar, 854107
[protected]@gmail.com
Mob no-[protected]
Date[protected]
Customer Care Voltas Limited, Voltas House B Block 2nd Floor, T.B.Kadam Marg, Chinchpokli, Mumbai-400033
Subject: Urgent Resolution Required for Deep Freezer Issue - Commercial Use
Dear Customer Care Team at Voltas,
I trust this letter finds you well. I am writing to express my deep concern and frustration regarding an unresolved issue with my Voltas deep freezer, which has been persisting for the past three months. Despite multiple complaints and attempts to escalate the matter to the Area Service Manager, the problem remains unresolved, causing significant disruption to my commercial operations.
Details of the Complaint:
Product: Voltas Deep Freezer Model: [320M SLF] Serial Number: [5210560P21G003166] Date of Purchase:[protected]
I initially reported the malfunction of my deep freezer on [Date of First Complaint[protected]]. Subsequent to this, I have made additional complaints on [Date of Second Complaint[protected]] and [Date of Third Complaint[protected]]. Regrettably, the issue persists, and the lack of timely resolution is adversely affecting my commercial activities.
Approximately 30 days ago, I escalated the matter to the Area Service Manager, hoping for a faster resolution. Despite the assurance given at that time, there has been no tangible progress in addressing the problem. The persistent delay is causing considerable financial loss and disruption to my business operations.
Given that the deep freezer is used for commercial purposes, I must emphasize the urgency of resolving this matter as a high priority. The continued downtime is not only affecting the quality of service I provide but also impacting my reputation and customer satisfaction.
I kindly request your immediate intervention in this matter. Please ensure that a qualified technician is dispatched urgently to inspect and rectify the issues with the deep freezer. Additionally, I would appreciate regular updates on the progress and expected resolution time.
I understand that technical issues may arise, but I believe that as a valued customer using your product for commercial purposes, my concerns should be treated with the utmost priority.
If the matter is not resolved promptly, I may have no choice but to explore alternative avenues to seek redressal, including considering legal options.
I appreciate your immediate attention to this matter and anticipate a swift and satisfactory resolution.
Thank you for your understanding.
Sincerely,
Aditya Kumar