Voltas Ac — MISBEHAVIOUR BY SERVICE CENTER

Address:

Dehradun, Uttarakhand

I have purchased a Voltas Split 1.5 Ton 5 Star AC from Voltas Authorised Dealer in Dehradun on May 21, 2013. Now after only 1 month, it stopped working. I registered a Compalint No. 13JU2107357.

Got a call from Mobile Number [protected] (Maheshwari Refrigeration) after 2 days, person on the other side told me to visit my site within next few hours. But even after 2 days nobody came to my site. I called the same number and he misbehaved with me. He told me : "JO KARNA HO KAR LE, NAHI HOGA TERA AC SAHI" AND HE EVEN ABUSED ME.

I even sent the reminder mails to Voltas Customer Care every day, and nobody visited my site till date.

I have again registered several compalints vide Compalints Number 13JU2107357, 13JU2402218.. etc. and every time this local service center closed my complaint without any resolution stating that every complaint is resolved.

I SUGGEST YOU ALL TO NEVER BUY ANY PRODUCTS OF VOLTAS AS THEY HAVE THE WORST EVER SERVICE NETWORK THROUGHOUT THE INDIA. I HAVE EVEN CONTACTED VOLTAS EMPLOYEES ON MAIL ID'S : [protected]@voltas.com, [protected]@voltas.com, [protected]@voltas.com, BUT NO ONE IS NOT RESPONDING MY MAILS EVEN SEVERAL REMINDERS.

EVEN VOLTAS CUSTOMER CARE IS NOT RESPONDING TO MAILS.

THERE SERVICE CENTERS ARE ABUSING THEIR CUSTOMERS, HAVE A LOOK AT THE ATTITUDE OF THEIR SERVICE CENTERS. VOLTAS HAVE NO CONTROL OVER THEIR SERVICE CENTERS.

NEVER EVER BUY ANY VOLTAS PRODUCT. I HAVE ALSO ATTACHED THE RECORDING OF CALL WHICH I HAD WITH THE SERVICE CENTER OWNER. PLEASE HEAR AND THEN DECIDE ABOUT THIS WORST BRAND "VOLTAS"

Regards,

Deepu Singh