Ref: Complaint No- 11JU1502525 & 11JU2903841
Service Report No- 561 dt 7-6-2011.
In ref to the above I would like to state that I had given the remote of the VOLTAS AC to the Voltas engineer who had visited my office at Kolkata on 7-6-2011.He had assured me that the remote will be repaired in a period of 2-3 days but it has been more than 22 days and I have not yet recd the same,
I had made various complaints at the Voltas Customar Care telephonically and every time I get a false assurance that they are looking into the matter and the status will be communicated within 24 hrs but they have never communicate to me till date.
I am fed up of the co.I had asked them to even return my remote as I am no more interested in repairing the same,They are neither repairing it nor they are returning it.
Pls advise what to do.
Ashok Kumar Agarwal
27 Brabourne Road
6th Floor,Room No-605
Kolkata-700 001.
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