| Address: | Gautam Buddha Nagar, Uttar Pradesh |
We bought 02 Voltas ACs in April 2007 which had a warranty of 05 years. We called Voltas for servicing in March 2012 Their engineer came and serviced both the ACs but 01 Acs started giving lot of trouble. After making atleast 20 calls the engineer was sent again ( we have to pay Rs 350 /- for their every visit) and fixed it temporarily but again there was no cooling. We then paid another 3,000 rupees for gas filling etc in June 2012 but after some time same problem started of no cooling. We were then asked to replace or repair our stabilizer which was also done by us but of no use.
Again after lot of shouting they sent the engineer back in June 2012 who took the AC with him .Today after 01 month they are not returning the AC and without even asking us they are now saying that they have replaced the compressor which was under warranty till April 2012 and now they have raised a bill of Rs.9000/- ,which is not acceptable to use.
We have been requesting them to return the Ac without the compressor but to no avail. How can Voltas service center blackmail their clients like this and now not even replying to our phone calls. Was this information helpful? | 
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