[Resolved]  Voltas — Gift Refused

I purchased Voltas Windows AC on 19.04.2009 from M/s KBM Electronics, Laxmi Nagar. As a part of scheme, I was offered Scratch Card in which I won Nikkon 8 Mpixel Camera. As per clearly written terms and conditions on the scratch Card, I submitted that original scratch card along with relevant required documents to M/s Spectramind, Noida, which were duly accepted by them. They informed that gift will be delivered at my residence within 4 weeks. To my great surprise and shock, instead I received an SMS from M/s Spectramind intimating that my form for gift claim has been rejected with assigning any reasons. On contacting, they informed that the sceme was valid for the Invoice billed between 28.03.2009 and 05.04.2009. I stressed on the point that such important terms has not been written on the scratch card where all minor terms and conditions too are written very clearly. They then took the new plea that one terms says that company may reject any application and may change any term and coditions. Company has forgotten that they are not support to change clearly specified terms and conditions and can not take shelter of this clause.

This is clear deliberately loot and harrasment to the consumers and company is using unethical practice to sell the product. I through this forum, request voltas company to look into the matter and deliver my gift.