I purchased above product, from Snehanjali, Malad on 27th March 2009, which was installed on 03/04/2009. Within a period of two months, it started giving problem. The AC gets off suddenly after working for 5 to 15 mins. then suddenly get starts after 5 to 15 mins. some times dont start at all for a long time, neither remote commands are accepted nor manual operations are accepted.
Lodged a complaint on 25/05/2009 with dealer which was attended on 30/05/2009 i.e. after 5-6 days. for 3-4 days after that it was working, n again same problem started, so lodged a complaint on 07/06/2009 which was attended after a week, no body bothered to take notice of complaint, the technician just ask me to wait at home, but didnt turned up. The after constant follow up a technician named vajid attended on 13/06/2009 n inspected the product n told me, that he will have to remove the product n take to factory, since that day being saturday, the work shop is close for two days, promised me to come at 11 am on Monday 15th June 09, but no body turned up, when called to him, he said he is out of town.
Within a period of two months if the product has developed serious fault, means there is a manufacturing defect, n so the company should replace the same with new one to me.
Milind Chaudhari. Was this information helpful? | 
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