Vriti Infocom Pvt Ltd. — Vriti Infocom Delivered Fake Device

A

amar1

from Hyderabad, Telangana

Address:

Uttar Pradesh

Dear Sir,

Hope you are doing well.

I would like to remind you that I had purchased TATA Photon Connection –[protected]which is a device of Virgin Company having services of TATA) from online dealer (Vriti Infocom Pvt Ltd, Sec-63, Noida) on 11-March-2011 & from day one I faced so many problems with connections. I didn’t able to use this device properly as I have registered so many complains then the customer care executive told me that Virgin device is basically for M.P. & Maharastra so, change your device from where you purchased.

I have registered complains more than 4-5 times, visit Noida Sector – 18 Store, Gurgaon store & TATA executive visits my home for testing technical issue and told me that the Device has fault and pleases change it, but no one can solve my problem & I think that its company fault to deliver me false device.

Please solve my problem ASAP.

Amaresh Yadav

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A

Arun Roy

from Kolkata, West Bengal

Online I applied to Reliance for Broadband+. As Reliance had agency arrangement with Vriti Infocom Pvt. Lt., the lead was forwarded to them. Virti personnel came to my house. I was given a Data Card under plan Brdbnd2GB12MAdv7401 against payment of Rs.7401 and after collecting my ID-residence proof. For one month the service was OK. Now, my connection is disabled. I called on Broadband Customer Care No.[protected]. I was told that my data was not uploaded in the system and hence I not a customer of Reliance. I should contact to Vriti for solution. Since Virti is agent of Reliance and for action of duly authorised agent, principal is fully responsible. I request TRAI to look into the fraudulent act of Reliance’s employees and impose punitive action against them.

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