Washing Machine — Drier not working

Sir,

I had lodged a complaint of my washing machine on 13.10.2008 vide complaint No.[protected] for drier. But no body turned up for 4 days whereas I was told that my complaint would be attended within 24 hrs. When I enquired on 18.10.2008 regarding my complaint, I was told by one of your executive that my house was not traceable that is why my complaint was not attended. Does not it sound so funny? We are staying in New Delhi, the capital of India and Chittaranjan Park is a very famous place. The full address with landmark is with them. Now again they have given another complaint No. [protected] dated 18.10.2008.

Haier company is not a small comapny and it should be friendly user not to harass the customer. Kindly look into the matter and do the needful.