Washing Machine Complaints & Reviews

My complaint is regarding top loading washing machine.. Please solve my problem

Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Washing Machine Does Not Drained Water — Washing machine i purchaced on 4th January 2016

My washing machine does not draining water out
Please send helper who can resolve this issue
Bangalore India

Order
no. OD[protected]

Ifb elena

Not working and not rotating sound is coming and water is not entering

no demo

purchased machine on 22.6.2013 with continous request machine was dilivered on 30.6.2013 again waiting for demo as i have requested sale person and my demo request no is 589764 but no action from there end uptil now 21.7.2013

Washing Machine — WORST SERVICE

I had a problem with my washing machine and i called for service. They attended the problem by replacing the water tub, after that the machine was not working, again it was attended, again the machine was leaking and again it was also attended, again the drier was not working, i am making complaint from 25/05/2008 nobody attended the problem and there was no response.
Today morning i called whirlpool call centre, they gave me service centre number, i made a call to that mobile number and there was also no response till now.

Kindly look into it do the needful.

Washing Machine — Bad service, bad delivery - DON'T BUY!!!

Bought a lot of things there and teh service was very very bad!!! Delivery was late, istallation of the products even later, the people at the service-phone did not even take my phone-calls anymore (just did not pick up the phones when they saw my number). Some of the products did not work and it took ages to replace them. Never had such a bad service ever! Find a other shpo to buy. It is not worth the trouble!

Washing Machine — lot of noise n banging

v baught ifb washing machine front loading about a year and half. there is lot of banging n rattling noisa coming out of it specially when it spins. i have complained many times ...a engg/mechanic visited too but no relief. now last week a screw has come out of it. i want somebody to attend it n diagnose the real prob ...not just a visit.
thank you
ph no is [protected]
add is h 25 GF sec 27 noida

Washing Machine — complaint no- 2545064 dt 20.12.08

toll free no. do not response inspite of repeated dail complaint was lodge but no responce due to not lifting the telephone please give E-mail address for future contact

complaint no. 2545064 dt. 20.12.08 time 7:45 pm

service coupons no. 041077

Shashi Ranjan gupta
A-185/4, Kamla Nagar
Agra (UP)
M. no. [protected]

I have replaced my Executive Model to Elena Model -Washing machine just 15 days back from Panchkula, Haryana. But its not drying properly . I have already submit the complaint 1 week back but still no Engineer has come to check up n did the remedy.And even the base is not levelled.
Kindly rectify or replace the mechine.

Washing Machine — warranty card is unstamped

I would like to express my immense displeasure about the fact that i purchased a machine model no WA 85 VPL which was delivered to my house without any warranty stamping. Also i have not been given any demo for the machine.Having bought such an expensive product the least i expect is demo for how to use the product.The machine was delievered to my house so i dont knw which dealer has it come from. i am sending u the code no :DC68 - 02559A to kindly help me locate who is the local dealer who will perform the needful services. We are making all our home appliances goods and if this the service that is goin to be rendered then i shall be forced to change my brand preference

i expect a prompt n apt action to this mail

Tarang

i have a washing Machine Kranz -5200 model fully automatic, that is laying faulty since last few days, i made a call on T/c No. [protected], [protected] both are switch off[protected] No. is not working, [protected] not responding.

where i have to make complaint for repairing please give me details.

My address is Rajendra Saxena,
F-2 Nirupam Residancy, E-7/57 Lala Laj Pat society, Arera Colony, Bhopal
Nos[protected], [protected], [protected]

Machine was not working since 10days. A service person visited once, and replace some parts and put the scaling powder and showed that the machine is working and got the signature for satisfactory service. but, when the clothes are loaded machine is not rotating and it only gives buzzz sound. No one responded since one week. The persons at the customer counter gives some more numbers to speek but none are responding, It is only a waste of mobile currencey.
Initially, the Machine is good, but the after sales service and AMC services of IFB is too bad and I am decide not to purchase any of the materials branded by IFB.

Washing Machine — Door broken

I hv problem in washing machine. that i complained to customer care on 16.11.2009. and told that the machine door was broken. til now the problem is not solved. so kindly solve the problem as soon as possible. and i called to the customer care to 4 time. they til v will solve it. but no use.my complaint no: is CN[protected].

Dear Sir,

I wolld like to bring to your kind notice that there is no proper response from your company service people nor from the dealer Vasanth & co from where i have purchased the machine
I have made sevaral complaints through telephone and also went to the dealer in person but still it did not solve my problem.From the first day the machine was at fault and your service people had visited and told me it was a minor defect and would be retificted shortly.The defect kept on happening and i have kept on giving complaints through the toll free complaint number several times and now totally disappointed with the response got from the company.Request you to kindly look into the matter since it is causing lots of mental agony for me.I have no other option left than to go to the consumer court and fight it out legally.Pls go through the tail mail also.

Dear Sir/madam
I,Tanaya gorai have purches one no of washing Machine from Reco Electronics dated 11.07.2009. after few days it was not working then i call the service people, but i dont know what they have done, it was father touch before their service now it is not even hammer touch also. I think they have installed re-conditioned parts. kindly look into the matter seriously and make sure the service people will come with new parts.

Regards

Tanaya Gorai

Washing Machine — ONIDA Washing Machine not proper working

Sir/Madam,

Plz, find complaint no.[protected] ONIDA Washing Machine. Our Washing Machine not working from three months in this regard we complaint to Shivamoga customer care center. The date of complaint jan 15th 2010 . Your techncian visit 2 times after long duration against complaint . We contact your Shivamoga service center more than 20 times over telephone. Confirm for delaying your service.

regards.

sir,

complaint no [protected] lodged in shimoga service centre dated 15.01.2010.in this regard technician attend against our complait one time and bring our machine parts.so we contact over telephone over 20 times but nobody responce. plz, verify and send technician immediately..

regards.

Washing Machine — ticket no. 4312701

SIe/ madam

i am S. Jain my costomer id is 758272,
i have complent against mr. Dinesh Gupat, he come on dt.[protected] on with job no. 52391 why they give worng report our machine Cabinet broken without check our machine, after two days mr. Prem come over and check our machine he find cabinet is not broken and he repair machine, so please explan us why Mr. give wrong report.
after prem repair our machin is makeing noice now noice is going more and more day by day for this we did complent on dt.[protected] no. 4392446 but no body come to attaned our call
why our service is pour but you have renowed name

hope u r early reply

S. Jain
27677715

Washing Machine — PROBLEM

DESPITE MANY COMPLAINTS AT YOUR ALIGARH BASED SERVICE CENTER, OUR WASHING MACHINE IS STILL NOT WORKING. YOUR SERVICE PEOPLES ARE NOT COMING AND ALSO NOT PROVIDING ANY RESPONSE WHAT SO EVER THAT WHAT IS WRONG.

PLEASE LOOK INTO THE MATTER IMMEDIATELY AND INSTRUCT YOUR SERVICE CENTER FOR THE SAME.

YOUR CO-OPERATION IN THIS REGARD WILL BE HIGHLY APPRECIATED.
PAWAN SADANI
SADANI COMPOUND
MADAR GATE
ALIGARH-202001
CELL:[protected]

Washing Machine — Washing machine Dryer not working

My Washing Machine Drier is not working
Address - B - 4 Ravi Apartment, Mayekarwadi, Virat Nagar, Virar West
Contact no :[protected] Cell : [protected]

Washing Machine — nothing working properly

I am Ravi kant sharma I have purchased samsung washing machine MODEL NO.1007W/M samsung I have purchased your product[protected] when i was purchased this product fase the problem first day time to time i called your customer care but nobody give me a answer properly and one day it's the october month first visit your engineer at my home and cheak my machine and he said that your dryer is not a working properly so my company change this part bot my problem is nothing solve so please solve my problem i thanks full for you

Washing Machine — ELECTRIC SHOCK

SIR,

I HAS PURCHASED LG MAKE WASHING MACHINE MODEL NO: INTELLOWASH 6.5 KG WP-9521.
NOW CURRENT HAS COMING IN THE BODY OF WASHING MACHINE.FROM LAST THREE DAY,WE ARE UNABLE TO OPERATE THIS MACHINE TO AVOID ANY MISS HAPPENING.

KINDLY ATTEND THIS PROBLEM AS SOON AS POSSIBLE.

THANKS & REGARDS

PERMESHWER VISHWAKARMA
EMAIL ID: [protected]@bhelpswr.co.in
PHONE NO:[protected]

our machine is not working from 2 months and we have complained my times on customer care and they have not responsed till now and not done AMC also....
thanks

OUR IFB WASHING MACHINE IS NOT WORKING, CAN WE GET THE SERVICE CENTER NO. MY PHONE NO. IS [protected]

IFB Washing Machine not working - Gobinath, 4/7, Dr. Ambedkar Nagar, Ernavoor, Chennai-57
E-mail ID - [protected]@yahoo.com

MY WASHING MACHINE IS NOT WORKING I HAD ALREADY MADE A COMPLAINT ON 27-OCTOBER THE PERSON VISIT TO MY HOUSE AND SAID THAT MECHANICAL PLATE IS NOT WORKING. MY MACHINE IS UNDER AMC AND AFTER THAT I MADE A COMPLAINT SO MANY TIME NEITHER THE PERSON COME AND MIS GUIDE US. NOW MY COMPLAINT NUMBER IS C10B0931612 WHICH AGAIN I MADE A COMPLAINT ON 9 NOVEMBER B'OCZ THE PREVIOUS ONE WAS CANCELLED. I TALK TO V D VERMA HE IS IN UNIQUE INTERNATIONAL BUT HE DIDN'T MADE ANY RESPONSE TELL ME WHAT WOULD I DO I DONT KNOW NOW EVERY BODY GIVE ME THE HIGHER AUTHORITY NUMBER BUT NO BODY PICK UP THE PHONE NOW WHERE I GO

Washing Machine — Outside steel sheet totally rusted

Dear Sir/Madam

The protective outside steel sheet totally rusted out. Bottom portion formed lot of sharp edges, which are in very unsafe condition. As being a Metallurgist, I feel it is a material failure. Expecting your immediate response.

Mantu Patra
Executive: Tata Steel
Mob. [protected]
mail mantu.[protected]@tatasteel.com

model name- wa85tplec/xtl
product serial name- w0625zcq400855k
date of purchase[protected]

Washing Machine — Delivery status

Hi,

This is Dipika Majumder. I am a senior citizen.

Two weeks before I got a call from your company that my name was chosen by a lucky draw and I got some discount in consumer products. Your representative Mr. Somnath Mukherjee came to my house and we agreed to exchange with my old washing machine with a new model of your company along with Rs. 6500.00/-. (I have the document where he wrote everything about the price). I told him to confirm after two days to discuss with my son, who resides outside Kolkata. After two days when I called him he said the price will be Rs. 7150.00, and then I told him to cancel it.

After that he repeatedly calls me and said that it was a mistake and gives him a one more chance. I considered and book it on last Friday (29th April) with Rs 500/- and he told me he will deliver the goods on Sunday (1st May 2011). But today when I called him to know about the delivery he told it is not possible today; I will get it on Thursday. He also told if I have any hurry then he can come and repay the amount and cancel the whole order. He was very rude, I want his office number then he denied giving it.

As a customer and senior citizen I just want a justice against this. I was really disturbed with repeated calls from that person and decide to exchange it. Otherwise, my old machine was in good condition but it is 10 years old. It was a product of National and not a single day it gave trouble to me.

I need your help as soon as possible.


Thanks & Regards,
Dipika Majumder
[protected]/[protected]

Washing Machine — No response

I too facing the same problem. I bought Videocon Washing Machine in last Sept 10, its drain knob not working. We logged the complaint on 5 April 2011 but till today, i.e.7th May 11 they have not resolved the problem. Always say that the spares are not available.
The technician has tied a wire to pullout the water from WM. Looks bad.

I feel that if spares are not available then why do they manufacture such products. They have sold us the outdated product.

Such worst service support, I have never faced.

Even after months of followups, no feedback / response yet.

Regards

[protected]@rediffmail.com

i have a lg washing machine.the dryer door got a problem and i gave a complaint adout it to the near lg service centre from two months and they said that they will send a new dyer door but till date there is no response and we are calling them daily but they are not sending any technician.please help me to get my problem to be solved as soon as possible.
from:
HAROON AHMED
[protected]

Washing Machine — Unwanted change in selected programme

We are constantly facing a problem o[censored]nwanted change in washing program.
Once a program is selected it automatically changes from P2 to P3 or P1 after half an hour from starting a machine and v are unable to register a complaint via cell phone. So plzzzzzzz contact me urgently.Plzz call me on my cell

Kalpana Pawar : [protected]

i had purchased IFB WASHING MACHINE FROM YOUR DEALER AT DHULE BUT SORRY TO SAY THAT IT IS NOT WORKING KINDLY SEND YOUR ENGINEER URGENTLY.
CONTACT
[protected]

Washing Machine — Dryer frequently going out of order

BEFORE SUBMISSION OF THE FOLLOWING PETITION BEFORE THE CONSUMER FORUM, THE SAME IS BEING SENT TO SAMSUNG INDIA ELECTRONICS PVT LTD. HEAD OFFICE / CORPORATE OFFICE FOR TAKING REMEDIAL ACTION PLEASE.


======


SUBMISSION BEFORE THE
CHAIRMAN, DISTRICT CONSUMERS’ GRIEVANCE REDRESSAL FORUM HARIDWAR


Anush Ahuja w/o Shri B D Ahuja
9-B Raj Nagar, Jwalapur
Haridwar (Uttrakhand) Complainant

V/s

(1) M/s Sant Sales
through their Proprietor
Sant Bhawan, Arya Nagar
Jwalapur ( Hardwar ) - 249 407 Opp Party

(2)M/s Samsung India Electronics Pvt Ltd.
through their Head
7th & 8th Floor, IFCI Tower , 61, Nehru Place,
New Delhi-110019 Opp Party






Respected Sir


I, the Complainant as above, have the honour to lodge the following complaint against the Opp parties as under for favour of seeking justice in the matter please:













(1) that I purchased one Samsung Washing Machine bearing TIN No. 00465 . WM-WT9207AG/XTL for Rs: 8,400/- manufactured by OP no. 2 above, from their authorized dealers, OP no. 1, on 2nd May 2010, vide later’s invoice no. SS 12253 Dated 2.5.2010.

(2) that the above said washing machine carried a warranty for a period of 24 months from the date of purchase .

(3) that after working only for a month, the dryer of the above said machine stopped working and the complaint was lodged with OP no. 1 in the month of July/2010. The complaint was attended to .

(4) that again the above said machine went on suffering with the same defect again and again and I lodged complaint with OP no. 2 on 25th Nov 2010 and 18th March 2011. Against the complaint of 25 Nov., the Engineer of OPs rectified the same with tqxkj but even after carrying out the so called rectification / tqxkj , the defect could not be removed and against complaint of 18th March 2011, their Engineer did not attend the machine but expressed his inability to permanently remove its defect which in his opinion was either a major one or manufacturing defect.

(6) that inspite of carrying out rectifications by the manufacturers, they all have failed to rectify the above said machine and it is lying idle with me for the last long causing me mental agony and suffering of my work .

(7) that it is also worth mentioning here that inspite of requests by my client for giving me the registration No. of my complaint , OP no. 1 never complied with and studiously did not provide me with the same and the warrantee period was running out. .

(8) that all the Engineers of the OPs failed to rectify the above defect . Continuation of the same defect in the above said machine i.e. “ Dryer not functioning “ , inspite of several attempts of repairs by the OPs, clearly reflects that the said machine bears the manufacturing defect which is beyond the scope of rectification by the engineers of the manufacturers themselves. The machine is still lying idle with me beause of the above defect.












(9) Since the authorized dealers of the above said machine is established in Jwalapur (Haridwar) and the complainant also being resident of the same place, the above complaint falls within the jurisdiction of this hon’ble court to decide the case.


(10) that cause of action in the above arose on 18th March 2011 when the Engineers of the Manufacturers expressed their inability and then did not turn up to rectify their own product.


The Prayer
=========

It is therefore prayed that the OPs may kindly be directed to

either replace the above said machine with a proper working
and defect free washing machine with renewed warranty period

OR

refund the cost of the machine with interest thereon at the present
prevailing rates and a reasonable compensation as deemed appropriate by this Hon’be Forum for the mental troubles as
suffered by me during the above long period.


Kind regards

Sincerely Yours


( Anush Ahuja )

Sir. It is very sorry to say that yuor toll free no is not responding i am trying this from 1 pm today .after 1.18pm i have send sms to 53636 as par tollfree no's advise. Five no of reply received from 53636 that we will call yuo shortly once again it is sorry to say no call up to 7.00 pm33

My washing machine not working due to motherboard malfunction.
washing machine make -IFB - Model ;Aw60-9021.

I complaint too many times regarding my machine that it is not working but I did,nt recieve any response from company side. I totally disappointed and get tortured mentally and physically because Dr. advised me not to wash even a single handkercheif by hand.

Washing Machine — it's taking a lot of time more than prescribed

We purchased a front load washing machine on 08/07/2011 model no.F8068ndp......... Ok.. its working but taking a lot of time to wash than that of prescribed in the mannual......... we request you to look into it... thanking you...

Washing Machine — bad service

first thing is your service is so bad. for delivery of one product i have to call you branch many a times than ...they were not given me any proper document of the product. and your after sale service is so bad cant explain you people in words. please don't cheat your customer................

Washing Machine — machine not working properly

i have logged complain with IFB customer care[protected] as on 6th September as per them complain shall resolve in 24 hrs TAT but till date no resolution has been provided. From customer care by regress calling executives provided Ravi(supervisor of service center varanasi but no proper answer has been provided further he has stopped taking calls. thereafter i called Anil superior to ravi even he did not provided any fixed time till than my problem shall resolved.also i called Ankita branch in-charge who disconnected call saying she is busy also she didn't shown any interest in resolving my matter. I am completely disappointing with IFB services and do not find any way to resolve my complain.I have bought this washing machine elina vx in july 4th. kindly look into the matter and resolve ASAP.

Washing Machine — not received the gift of 12 spoon set

We bought a washing machine from NEXT show room, jodhpur, near jaljog circle. They promised us spoon set , which will be delivered to house along with the products we purchased. We purchased this on 1jun 2012 , still they are playing the game with us by not keeping up their promises.

Washing Machine — Loan Account cannot be viewed

Dear Sir,

My customer Id is 7519988 , My Loan A/c is not viewed even though I have logged in my ID & passwor.

Kindly suggest.

Sherly mathew

A/c statement cannot be viewed

My soap tub of washing machine break down due to which i m unble to use so kidly provide service as i tried to call several times but no response

Water is is going out still locked

When we are filling water in wash tub water is going out fully.


Deepa jain
Smaruddhi residency
Diamond B-603
Opp; Zadeshwar Bus Stop
Zadeshwar Road
Bharuch
[protected]
[protected]
[protected]
[protected]@birlacentury.com

washing machine - — not getting warranty card

hi
i have purchased a washing machine on sunday - 21st march 2010. they sold me the display piece and they said they will diliver the item on monday . on tuesday - 23rd March , some member visit my home in order to show the demo. but they behave very rude to my family member- while asking for warranty card-

they said we will not give you the warranty card. shouted like any thing.

please take action on this issue other wise i need to escalate this issue to some other extend.

regads
akhilesh pandey
[protected]