West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Dear Sir,
I am from Haldia, Midcon building, uttarpally, Durgachak. This month (Nov'11) my Electricity bill is showing abruptly high( > Rs 9000). Since for a three month period you are providing bill, it never goes beyond Rs. 3500/. But since last billing I found abnormality, although meter reading are taken in time and it is arounf 600-700 unit in every phase( 3 month period). this time it is showing more than 1500 unit of consumption... pl look into the matter and take initiative to make a correct & accurate bill every time.

regards

Arun kumar Dey
Midcon Building, Uttarpally, Durgachak
Ph- [protected]

The case is same as mine. I have applied for new connection but there is no response from the WBSEB department, I have already bought the AC but am waiting for the connection from them. May I know how long it takes for the process.

I have applied for new connection on the month of october 2008 but i have not received connection till dated.
My house address,

Mayfair Ethernity

256 NSC Bose Road PS: Sonarpur PO: Mahalancha Mahinagar

Flat No: 203 Block : B Kolkata -700145

Respected Sir
I am Subrata Dey. My home area is Ghordourchoti, Morapukur, Canel Par, Kanainatshal Alisha Mouja, Burdwan - 1, W.B. There are above twenty home live in this area, but there are no Electric Connection. I have to need Connection. In this reason we are suffering to much problem from few years. I hope u will be look the matter & solve it as early as possible.
Yours trully
Subrata Dey

I have applied a new connection on 02nd January, 2009 in Bhatpara WBSEB. when i applied, I mentioned to do the Phase connection for public interest, bcause There are above 10 house in this area, but there are no phase Connection. and as per wbseb quotation, i have deposite money for war. One day, a contructor came to my house (Chatterjee Electric, Naihait) and asking Rs. 7000 for cost of other accessories excluding War. But as per wbseb quotation, i am not bound to purchase those accessories from chatterjee electric, and i came to know from another shop that those accessories actual cost not more 2, 500.

After that, I visited more than 10 times in Bhatapara Wbseb, but still i have not found any progress.

My mother is 90 yrs. old and i have a 3 yrs 6 month child and we are suffering so much problem.

I hope you will take necessary action to and solve it as early as possible.

with thanks & regards

Arup Ky. Sen
email. [protected]@sify.com
phone no. [protected]

An application was forwarded on 21 agust 2010 to the office of WBSEB, BIRSHIBPUR hwarah requesting a connection for installing of an AC. Since there was no response perforce I visited the office today and submitted another application addressed to the Station Manager, WBSEB, BIRSHIBPUR to kindly expedite the request also mentioning that as per WBSEB protocol serving and ex-service personnels are given priority.

sir,

this is regarding electric connection which i had applied 6-7 month's ago and still there is no response from electricity board, now the are telling we have to install an electric pole by ourself than only they can provide us connection else will need to wait indefinitely, unless all the materials are supplied by supplier to electricity board.

please suggest is there any process to fasten the process

Regards
Prakriti

West Bengal State Electricity Distribution Company Limited — Service Affected due to very Low Voltage

West bengal State Electricity DCL supply voltage 120-180 Voltage only. Most of the time average voltage 120-130 Volt and peak time voltage 120 Volt only. Due to this..
1. Electrical Appliances are damaged or may be damaged
2. Personnel requirment not meet(Electrical Applinaces not working)
3. Never they are not provided 220 volt supply voltage, this is the primary requirment.

West Bengal State Electricity DCL service is very very poor.

West Bengal State Electricity Distribution Company Limited — Power Failure

Respected sir/mam
regarding power failure at my home.yestarday evening after heavy rain the power supply of my home was disrupted.regarding my problem i imformed to the customer care and today morning i was also informed in sector 4 regarding my problem but still now any action hasbeen taken.24 hours has gone and we are in dark from last night,no water in home.
kindly take this matter seriously and helps us.

Regard's
Mohan Ganguly

EXCESS BILL

MY CONSUMER ID IS[protected]. MY MEETER READING IS 60 UNIT, BUT I NOT RECIVED MY BILL.I WENT TO ELECTRICITY OFFICE TODAY, DHULIAN OFFICE SAYE'S THIS CONSUMER BILL IS RS-802. WHY 6O UNIT BILL RS-802 PLEASE ADVICE ME IMMEDIETLY.

Bill not received for the month of September, October

Bill not received for the month of September, October 2014, Consume ID :[protected], Name : Mir Ersad Box Contact No.: [protected]

well done Mr Choudhury, i am also your neighbour and i am also going to send a complaint, it is very difficult in the summer afternoons and at nights it is very dangerous as we are far from the town centre, theives wait for the current supply to go off so that they can enter the house, our area needs steady power with proper voltage,
thanks Mr Choudhury, try to get more of our neighbours to log a complaint

I am a resident of Siliguri, area salbari, I have a small complian and that is, our whole area is provided with electricity except we and our five neighbours.Our whole village has got the electricity poles from the panchayat, without paying a single penny, but when we are asking for electricity, we are asked for money, why I donot know .We haven;t got the connection for the past 6-7 yrs ( lSmall period naa).I think this is called development in India. Applications are always burried down under a huge file and apllicants are given two things only 1) Date and 2) order to go from one place to another.
Salute to India's development

DEAR SIR/MADAM,
I SUSANTA MAJUMDER, AM RESIDING IN BARASAT, NABAPALLY, BHATRAPALLY, IN UTTAM APPARTMENT, FLAT NO. G/2, KOLKATA-126 FROM APRIL '08 TILL NOW. SIR, I AM WRITING THIS MAIL TO YOU AS A QUERY. I THINK YOU WILL KINDLY REPLY ME AS SOON AS POSSIBLE. IN UTTAM APPARTMENT I HAVE NOT GOT ANY DOMESTIC CONNECTION YET. I DO NOT KNOW THE CAUSE. OUR PROMOTER ALWAYS REPLY ME WHEN I ASK HIM ABOUT THE ELECTRICITY DOMESTIC CONNECTTION (PAID INR. 8000.00, TO HIM FOR THE CONNECTION) HE ALWAYS SAYS YET TO BE COME.
FOR THAT REASON I AM USING A SUBMETER AS MY PROMOTER ASKED ME TO USE. INTHIS APPARTMENT THERE IS 15 FAMILIES (INCLUDING US), USUALLY THE TOTAL BILL AMOUNT AVARAGELY 5000. BUT I USED TO PAY INR. 1500.00 AVARAGELY TILL THE DATE I AM USING THE SUBMETER. HOW COULD IT POSSIBLE, ITS BEYOND OF MY IMAGINATION.

THE ROOT CONNECTION DETAILS OF THIS APPARTMENT IS FOLLOWING:

CONSUMER ID:[protected]
SERVICE CONNECTION NO: NST[protected]
CONSUMER NO: T010218
METER NO: JJ053848

SIR, PLEASE HELP ME OUT ON THIS QUERY I WILL BE HIGHLY OBLIGED.

THANKING YOU

SUSANTA MAJUMDER
[protected]

Sir,

I am a resident of Jaigaon, Jalpaiguri and I have recently applied for electricity and had submitted all the required documents. Latter one of the line man came to us and told that the electric pole from which we will be getting the connection is in a longer distance (It was about 110 Mtrs) and he told to make one concrete pole, as per his advice we made the pole and after some days he was saying that the meter will be fitted in the pole itself he told to make one wooden box with lock and key for safety.

I am surprised to hear that the meter will be fitted in the pole which is on the road side, As I had never seen any house with electric meter on the pole. As the place where live is remote there are risks of theft and damage.

Therefore sir, you are requested to advice your personal of Jaigaon Electricity office to install the meter in the wall of my House, the distance in between the pole and house is just 50ft.

Your kind help will be highly solicited.

Thanking you,


Amit

I shall be highly grateful 2 u i[censored] kindly inform me how can i submit the domestic power supply bill on-line..??? I have gone through ur site & got no option for searching...site shall be more attractive if there's any option for searching...
s.dutta
Sainthia, Birbhum...
consumer id[protected]

Dear Respected Sir,
I Am Laltu Sarkar Son Of Joy Krishna Sarkar, My Father Has A Electric Connection Of Wbsedcl, My Father Consumer No – S101203. We Take Your Connection On Month Of August 2007 But Our Bill Come Home On 10/01/2009(Billing Date). We Sow That Bill Is Not Correct, Bill Miter No Is Wrong My Miter No Is 7s0637190 But Bill Miter No-7S0367190, and Bills month charge extra 1 month bills. I complain two time my complain no is-2990 and 3109(27/01/09). I enquired many time but no result. Last time he said that you look his next bill we are correct them.
I hope you correct my problem and we look an example for that problem creator punishment.
Thanking you,
Your faithfully
Laltu Sarkar
Son of Joy Krishna Sarkar
Consumer No-S101203

punjab

sir my consumar no is C134920, chandannagar branch .i have not received bill for the last 8 month .

Dear respectedsir,
Instead of repeated request to check the power theft in the following address,

Mr. Prakash Kumar Roy
100, Mankumari Road,
Swarnamai Road,
Berhampore,
Murshidabad,
Pin - 742101

the electricity board is yet to take any action against the person.I even called up the office at[protected] to complain as the person has been illegaly consuming power for the last 6 months.His meter is forged in such a way that it's difficult to catch the fault at first sight.I am a resident living in the vicinity for long time.He even suggested me to do the same in my house. Also I would request to conceal my name as the person is the owner of a petrol pump and is a powerful person in the locality.


Please take immediate action or the sole purpose of opening this forum will be lost.

Thanks in advance,
debashish

wbec( west bengal electric supply corporation — huge amount of electric bill

sir
my mother bought a house at teghoria, kolkata in 2003. up to now the house closed. but they cut off our connection due to a huge amount of electric bill outstanding in 2006. they said Rs36000 is the out standing amount of the bill. wemeet with Station manager and D.M also. but nothing progress still now.

Sir,

Recent squall has turned everything upside down not only in our area but in all the surrounding areas apart from the central area Midnapore district. But from that day we are living without power supply. I agree it will take some time. Still we expect some speedy action from the department. I am from Makardaha, Benerjole, Howrah-711409 ([protected],[protected]


Manoranjan

SIR I AM A RESIDENT OF ASANSOL AND RECENTLY BOUGHT A FLAT IN THE NEAR BY AREA OF ASANSOL BUT TO MY SURPRISE I THE BUILDERS THERE ARE RUNNING A NEW KIND OF BUSINESS THAT IS THEY ARE SELLING ELECTRICITY TO THE RESIDENTS WITH HIGH PRICE FOR ABOUT 8 -9 RUPEES/UNIT WHEN ENQUERING THE BUILDERS TOLD US THAT UNTILL AND UNLESS WE GET THE ELECTRICITY WE WILL SELL ELECTRICITY LIKE THIS.I THINK THAT SELLING ELECTRICITY IN PUBLIC IS A CRIME BUT THE LOCAL BODY GOVERNING THE LOCAL ELETRICAL SYSTEM DOES NOT BOTHER EVEN TO CHECK THESE MAL PRACTICES GOIN ON IN GOPALPUR, PLEASE DO SOMETHING TO SOLVE THE PROBLEM.

Sir,
This is Priyanka Saha from Barrackpore CMDA Nagar. I am logging a complaint against West bengal State Electricity Distribution Co. Ltd. I just dont understand that why always the area under WBEC suffer from this power failure issue. The regions under CESC are in much better condition than us. If the government is unable to manage the Power system then why dont they give it to a private ltd.
We are actually disgusted by our power problems. Every day and night there is power failure for more than 12 hours.
I dont know complaining here will solve any problem or not. But then also writing here for my satisfaction.

Sir,
I am Himangshu Sekhar Das, S/O Smt. Manashi Rani Das her CONSUMER ID:[protected] and
CONSUMER NO:X143935, Location :P.O. Helabartala, Baguihati, Kolkata-157 . I am want to
register a complain against the building owner just backside of our house .The house location
is Sitala Mandir Road, GURANGA APARTMENT, 2nd House, P.O. Helabartala, Baguihati, Kol-157.
Sir, the owner of this building have installed a Air Conditioner in the backside of his house, which
is not visible from the frontal portion and every night after 11 p.m. to 6 a.m. it is functional due to this
my bed room is positioned in the path of it's hot-air exhaust creating deep trouble .
Sir, I doubt that this house owner have illegally taken electricity connection
from the main electric line and he have even installed a tube light just exactly like the road light inside his
premises.Sir, please help me in this regard by solving my problem.

West bengal State Electricity Distribution Co. Ltd — Meter Problem.

Dear Sir,

I umest chandra padhy resident of Matri Niwas, AC/29, 5C, Barwaritala, Krshnapur, want to inform to the board that I am suspecting some problem in my meter supplied by the board.

2 days back once there was some power problem in my residence. Later I found that the fuse of the main line was blown up. After that i found the meter reading was not increasing at all. So if board can check the meter & replace that I will remain grateful.
service connection number:11075
consumer no:k203818
meter no:309ps937
consumer id:[protected]

Dear sir

I, sajal kumar paul, has taken a new connection (service connection no:11477..consumer no:S210650..consumer id:[protected]..meter no:E049440) from the month of february..Still provisional bill is coming and one bill showing false meter reading of 200 unit

I am getting confused of that because first office tell me that strting three month provisional bill will come..

I am worried about a huge payment which will come at a certain time

I want to avoid that..now the meter reading crossed 800 unit..and office is telling u can get it for another three month..that means total nine month provisional bill will come

there are person like me in that multistoried building who are suffering like me..and I expect ur co-ordination for sending the exact amount of bill

Thanking you
sajal kumar paul
[protected](M)
matri-niwas
FL no-A/1 1st FL
AC-29 samar pally
kolkata-700102

addrce, lankapara, tea, garden, new, partemline, dist-jalpaiguri, post-birpara

TO WHOM IT MAY CONCERN

This to inform you that I mr Arunava Banerjee resident of Subhas palli Deshbandhu Road p.O-Burnpur
Dist Burdwan May be having faulty METER Because I realised When my last Bill came, Because that billwas quite HIGH than normal, Is it possible to send some technical(not line man at local office) man to check my meter.If possible I will be greatfull.
best Regards
Arunava Banerjee
[protected]Mob)

Hi All, "
contact[protected] toll free for any problem, try to get numbers of chief engineer "crm cell" and fax your complain or send a letter to "crm cell", if they dont respond and proper action is not taken, go to consumer forum.
Subrata
Makhla

electricity online bill view.

Sir,
I am Ramesh Ch Saha, From 159B, Takiroad(N), Kalikapur, Barasat, Kol-124. Near My House Mr. Haradhan Chakraborty's Lived in A Two stored Building.
He has been doing his Mosaic or another construction work By Hooking.So please Check the connection immediately.
Do needful. Thanking You.
Yours truly,
Ramesh chandra Saha
Kalikapur, Barasat, Ward No.-12,
Near Rampukar House.

Published on Telegraph[protected].

If anybody faces power problem and West Bengal State Electricity Distribution Co. Ltd, fails to give proper service.Please go to consumer forum to teach them a lesson and for your peace of mind.



Power of damage
CHECK-OUT / PUSHPA GIRIMAJI

During the hot summer months, consumers not only face frequent disruptions in power supply, but also sudden surges in voltage. And sometimes these voltage spikes are so steep that they damage and destroy expensive household electrical and electronic appliances. In some cases, they may even damage the entire wiring or cause a major fire.

When that happens, one would expect the power supply undertaking to take responsibility for its negligent service and make good the loss suffered by the consumer. But such expectations are often belied, forcing the consumer to seek the assistance of the consumer court for compensation. And the consumer courts have not disappointed the consumers.

In the case of Rajendra Kumar Tripathi vs chairman, Uttar Pradesh State Electricity Board, Lucknow (first appeal No. 80 of 2001, decided on December 12, 2006), for example, the consumer courts awarded adequate compensation to help the consumer recover the losses suffered on account of such a surge in supply, thereby sending a clear message to service providers that they cannot get away with negligent service.

In this case, a steep voltage spike caused by a high tension line connecting with the low tension line supplying power to the consumer’s house had damaged the entire internal wiring in the house. It had also destroyed all the household electric and electronic appliances, but the power supply undertaking was unwilling to compensate the consumer. The National Consumer Disputes Redressal Commission awarded a compensation of Rs 1.75 lakh, along with interest at the rate of six per cent to be calculated from the date of filing the complaint (1992) till the date of payment.

It also awarded litigation cost of Rs 5, 000 to the consumer. In another case, the consumer court awarded compensation to a chemist whose business was ruined on account of fire caused by a sudden voltage surge. Here, on the basis of the loss estimated by a surveyor, the state commission directed the board to make good the loss suffered by the consumer by paying Rs 2, 19, 316 along with 12 per cent interest. This was upheld by the national commission (Haryana State Electricity Board vs Anand Medicos, RP No. 563 of 2002).

These two cases are important from the point of view of consumers as they protect the rights of consumers, hold electricity boards liable for poor service and provide adequate compensation to the affected consumers.

Subrata
Makhla

SIR,
How can I pay my electricity bill online being a consumer of West Bengal Electricity Distribution co. Ltd.

The tea workers of Madhu Tea Estate, Hasimara, dist Jalpaiguri, West Bengal are getting electricity from 06 pm to 12 pm (6 hours) in night and two hours during day time. The supply of electricity is done at the whims of tea garden management at irregular basis. However, the workers have to pay Rs. 50/- per electric point for this 8 hours irregular electricity supply. The rate fixed by the tea garden management is very high and it has not got any govt. approval for this extortion. The local electricity authorities have full knowledge; however, it has not taken any action on tea garden management. The workers quarters have no proper electricity connections and they have just hooked the connection from poles and paying very high charge for little consumption of electricity. A lot of frisk accidents have been occurred at different times; however, local electricity authority has kept their eyes closed. There was a move to start electrification work in 1980 and few poles were erected in those days, however, corruption and others reason stopped it. Even today it is not sure when proper connection would be given, At present the workers are being fleeced and exploited like anything and nobody is bother as they are illiterate and poor

Sir, I am consumer of West Bengal State electricity Berhampore GR E supply. I would like to pay the bill by online payment. plaese details.

Shibnath Das
Berhampore
Consumer B030388

Dear Sir,
I AM WRITING THIS LETTER BECAUSE MY ELECTRIC CITY BILL PER MOTH VERY HIGH TOTAL OUR ELECTRIC CONECTION POINT 30 TOTAL TEN TENNET. I DON' T KNOW & UNDERSTAND THAT WHY IS COME THIS TYPE OF BILL. OUR MITER REDEADING PROBLE OR ANY OTHER CAUSE. CHECK THE OUR MITER. KINDLY HELP ME.
OUR ADDRESS
272, GT. ROAD UTTARPARA RAMGHAT
PIN CODE:- 712258
DIST:- HOOGHLY

Power Distribution — Power distribution problems in our area

In our area the electricity power distribution is not properly giving to us, as per Government orders only 6 hrs a day is power cut, but in our area the power cut is 20 hrs in a day.
pease advise me to make complaint on this matter.

dear sir,
i live in bagnan. my electric consumar no.A010245.i request you where i see my bill info. kandly help me.

power failure for long period of time has become a regular phenomenon in our locality.it is very difficult to stay without lights and fans(specially during summer) for 2 hours twice a day.it is my earnest request to solve this problem immediately or else we will have to suffer a lot in this summer.
post office-purbaputiary, kolkata-700093

Dear Sir,
Kindly guide me how to pay my electricity bill online, i am from kharagpur, west bengal,
Thank you,
A.Arvind Kumar

Dear Sir!
Greeting from the electricity consumer, its has been notice that since west bengal electricity was started a power supply in kumai Tea Estate, Jaldhaka, Kalimpong 28 constituency is suffering form the electricity supply, now its very sadly we people of kumai tea estate is thinking that the wastage of money in installation of cable and pole at the sorrunding area, staffs of electricity board when in a months of disconnection they will come to repairs if we will inform to them then they will come and they asked for the back money. this the things should be complaints to the higher lavel, if it will be reapeted again then we will make a complaints top the upper lavel through internet.

I DONT KNOW HOW FAR CONSUMER COURT OR CONSUMER FORUM TAKING ACTION AGAINST WBSEDCL BUT THE APPROPRIATE AUTHORITY WILL CONTINUE TURNING A DEAF EAR TO SUCH COMPLAINTS AND SUCH DOZENS OF COMPLAINTS WILL ARISE IN FUTURE UNTILL AND UNLESS THE WEST- BENGAL GOVERNMENT SET AN ENQUIRY AGAINST WBSEDCL REGARDING SUCH IRRESPONSIBLE AND NEGLIGENT BEHAVIOUR AND LETHARGIC ACTIVITIES OF THE RESPECTIVE OFFICERS!! MORE OR LESS WE THE PEOPLE OF SRIPUR VILLAGE IN ASANSOL ARE ALSO THE WORST SUFFERERS OF THE SAME PROBLEMS SPECIALLY THE VOLTAGE SURGE AND NUISANCE IN OUR LOCALITY. UNFORTUNATELY, THIS BLOODY WHOLE SYSTEM IS CORRUPTED WHILE THE CORRUPTION HAS SPREAD ITS CLUTCHES FROM TOP LEVEL TO GRASS ROOT THEN WE CANNOT SAY THAT LODGING COMPLAINTS IN SUCH A MANNER TIME AND AGAIN WILL BE SUFFICIENT TO SEND A SHIVER THROUGH THE SPINE OF SUCH BACKBONE LESS ROTTEN SYSTEM. ASSEMBLY ELECTION IS NOT VERY FAR !!! LETS WAIT AND WATCH...

Respected sir/madam,
I would like to know why my electricty bill rate has gone so high, nearly a hike of 60% at once., insted of interuptable poweer supplies..
Thank you
Yours sincerely,
Ranjeet gupta

It is really surprising why, over so many years, WBSEB, now WBSEDCL should be neglecting their customers . I stay at a place called Sitaram Road located in Bansdroni, a constituency of Jadavpur that has sent up the State's present Chief Minister to his seat for two consecutive terms with an overwhelming mandate. Yet, WBSEDCL to us has continued to remain a synonym of bad service, unresponsive behavior and poor electricity supply. The voltage fluctuation in this particular area ( Sitaram Road) is to be experienced to be believed. For the last ten or fifteen years I have been hearing that the transformer here is defective and needs to be replaced. But that is all. The fluorescent lights turn dark, the fans develop defects every month, the chokes go short, electrical gadgetry burn out, no appliance can work and at times even voltage stabilizers fail to perform. No one is bothered. It's a stitch-and-survive policy, and no permanent solution looks forthcoming.
G Chakraborti

West bengal State Electricity Distribution Co. Ltd — Power failures

Sir,
This is Priyanka Saha from Barrackpore CMDA Nagar. I am logging a complaint against West bengal State Electricity Distribution Co. Ltd. I just dont understand that why always the area under WBEC suffer from this power failure issue. The regions under CESC are in much better condition than us. If the government is unable to manage the Power system then why dont they give it to a private ltd.
We are actually disgusted by our power problems. Every day and night there is power failure for more than 12 hours.
I dont know complaining here will solve any problem or not. But then also writing here for my satisfaction.

Priyanka Saha
Kolkata

Sir,
I am Kamali Jana, a consumer under WBSEDCL(Sabang, Paschim Medinipur). My consumer Id no. is[protected]. My problem is power failures in form of phase out and it occurs at least 20 times in a month. It is done intessionally by the linesmen engaged for repairing the problem. As soon as I face the problem I use to complain by telephone to a toll free no. [protected] given me by a linesman (Pralay Das). This man-made problem I am facing becouse more I complaint they paid more.
Please solve my problem taking necessary action. Thanking you.

Kamali Jana
Vill- Dangabari, P.o- Sabang
Dist- Paschim Medinipur.
Behind Sabang Police Station.

I want to pay bill online but dont know where to make please help me and please email me at [protected]@gmail.com

Sir, I am consumer of West Bengal State electricity Barakar supply. I would like to pay the bill by online payment. plaese details.

I stay in Serampore,Hooghly,West Bengal.My neighbour Ms.Kanika Bishwas has launched a studio.And she has not taken permission from the authority required for the buisness purposes.She is using her personal electric connection for her buisness which is nothing but a severe crime.But,the local authority has not taken any cation for it.It's a serious crime according to Indian Law.


Shall the authority be taking any action or shall we talk to Mass Media?

The authority has been informed. If the authority is not empowered power to stop illegal use, It is no Authority.

KNOW MY PREVIOUS BILL HISTORY

SIR I WANT TO KNOW MY PRIOUS YEAR BILL AMOUNT, HOW CAN I KNOW? MY CONSUMER ID[protected]