[Resolved]  West End Gas Agency (Bharat Gas Distributor) — non supply of gas bottle

Dear Sir,

we are having customer account number 1502 in west end gas agency, mumbai kandivali (west)

As our consumption of a gas is a negligeable from approx last one year.as my father died and mother is staying majour time outoff india with my younger brother because of her ell health and age problem.

when my mother come back , and she require gas for domestic use , we book the gas on phone line.
the cerk told , that we are not book the gas from last six month we have to meet the ownear of the west end gas agency, while contecting them they say we have to give them the latter, while producing latter, he demand the copy rationing card, then he demand the passport copy.

now he say we have to prove the name in passport and rationing card is a same pearson.

CAN U PLEASE CLEARYFY SOME OF MY DOWNTS:

HOW THE GAS DISTRIBUTOR DENEY TO SUPPLY OF GAS TO CONSUMER .
IS THRARE ANY RULES THAT IF HUSBAND DIED, THEN GAS AUTHORUTY WILL NOT SUPPLY GAS TO HIS WIDOW.


REPLAY TO THIS MAIL IS HIGHLLY APPRECIABLE

REGARDS
SANDIP UDESHI