[Resolved]  Westside — Change of shoe in the cloakroom

Address:

Chennai, Tamil Nadu

I have purchased Hush Puppies shoe for Rs.3200 in Lifestyle in Express Avenue in Chennai on[protected] and went to westside in the same mall. After purchasing the shoe i have put the bill inside the cover and went to westside for purchase. Before entering into Westside i have given my shoe in the cloak room, since they will not allow inside with the luggage and purchased clothes. While returning back i have given token and taken the cover without checking since they have return back the lifestyle cover. I thought it was my cover and came to home. After reaching home i have seen the cover was changed which has Louis Philippe shoe inside. I have checked with Westside and Lifestyle so far that someone may come and replace. Till now i have not received any response and even westside said we are not responsible. Please suggest how to proceed further.
I have below documents
1. I have bill which i purchased clothes in Westside
2. I will get duplicate bill from lifestyle for shoe purchase
3. I have checked with lifestyle that the shoe which i have now was sold by them on the same day. This i have checked with bar code.
4. The cost of the hush puppies shoe is Rs.3200 whereas louis philippe is Rs.3999.
Please suggest.
Thanks in Advance