[Resolved] Wickedleak Inc — Sent my Tablet for repair, but didn't receive it back for more than a month | |||
Dear Sir, I got a Wickedleak Wammy desire 7 inch tablet on Feb 2013. The didn't boot on June 2013. Wickedleak don't have a service center in Chennai and asked me to courier the tablet to their Mumbai office. I sent the tablet on June 24th. But till now (1 Aug, 2013), I haven't received my tablet back. Initially they were replying to my emails stating that they were working on the issue. They made lot of false commitment that they will dispatch my tablet back, but they never sent it back. I have been following up by emails repeatedly. I used to get lot of false dates on which they will send the tablet. But for the last few weeks, they weren't even replying to my emails. They haven't send the tablet back and not even replying to my emails. I did a online chat with them from their website. For my first chat they replied and promised that they will reply my email by July 29th. But I didn't get any reply. Again today (1 Aug, 2013), I initiated a chat with them. Once they identified me, they are not replying to my chats at all. I have all my email proof and chat proofs with me. They are the worst support personnel, I have seen in my life. Please help me to get my tablet back. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 3381 4147
Aditya Villa, Waman Wadi, S.T. Road, Mumbai, Maharashtra, India - 400071
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I had purchased wammy passion X mobile from Wickedleak site. My order number is 003867 dated 14/05/2014. There was add that, you purchase this mobile, you will get Rs 1500 voucher in your account and it was highlighted to Wickedleak customer support at that time. Ms. Jassica was the representative and she was told, it is already assign to your account, due system problem may be you are not able to see it. She told when you want to purchase new mobile, you will be eligible to get this voucher benefit. Please check conversion between me and Jassica regarding this.
I request you to please look into it and add my vouchers as agreed. I want to purchase new mobile.
I would be highly appreciated your positive response on this matter.
I had requested above to wickedleak customer care and they told, you purchase new wammy one mobile, we will give flip cover free of Rs 1500. Actually, this cover is part of wammy one mobile package. In that way wickedleak customer care made me fool. If you see video on wammy one page, you will get idea tha what are the accessories are included in this package. Also on the same page 2nd video shows, wammy one is 1.7 Ghz and its specification shows it is 1.4 Ghz. It is contradictory with each other.
I request all customer to do not buy any mobile from this site. It is fraud company which shows fraud advertise and customer care speaking lie.