[Resolved]  WWICS — Misguidance & non refund of money

Dear Sir,
I had applied for immigration to Canada(file no:BO[protected] through WWICS - Pune Branch.
But now according to them canadian immigartion rules have been changed and all the cases filed during 2003 have been put on hold.
After discussing with them I took my case back and asked for refund.
According to them it will take 4 months for the refund, but now it has been more than 6 months still I have not got refund, Also now they are not replying to my mails and attending my calls.
Looking forward for a positive response.
With Regards,
Ankit Kala
[protected]@yahoo.com
The detail of our corrosponding mail is as follows :
--- On Thu, 15/12/11, Renu Chaddha (PUN)
> <renu.[protected]@wwicsgroup.com> wrote:
>
> From: Renu Chaddha (PUN)
> <renu.[protected]@wwicsgroup.com>
> Subject: Re: Kind att. Ms. Mamta
> To:
> "ankit kala" <[protected]@yahoo.com>
> Date: Thursday, 15 December,
> 2011, 10:38 AM
>
> Dear Ankit,
>
>
> Your application has been forwarded to Headopffice. Our legal dept has
> put
> forward your file in Management . decision is awaited from Management
> .
>
> One the decision is approved it takes maximum 4 months for
> refund.
>
> Thanks & Regards
>
> Renu R Chadha
> Astt. Branch
> Manager
> WWICS Group
> Office# 315, 3rd Floor,
> Ashoka Mall, opp Sun
> & Sand Hotel ,
> 21/2 Bundgarden Road Pune - 411001
> Ph: 020 -
> 64002954/1167
> E-mail: renu.[protected]@wwicsgroup.com
>
> Website: www.wwicsgroup.com
>
>
> -----Original Message-----
> From:
> ankit kala <[protected]@yahoo.com>
> To: [protected]@wwicsgroup.com
> Date: Wed, 14 Dec 2011 09:19:13
> -0800 (PST)
> Subject: Kind att. Ms. Mamta
>
> >
> > Dear
> Mamta,This is with reference to the meeting we had on 29-11-11 in
> >
> your WWICS Office, Pune, in which I have withdrawn my case(file no.
> >
> B[protected]. As per your direction I had also given written application
>
> > (attached files).Since you were not aware of the terms and condition
> of
> > the contract, you said it will take 20 days(i.e. on[protected] to
> get
> > required information From your head office, and the refund
> process will
> > start, which will take 2 months to get refund amount
> from CHC.Also you
> > were not exactly sure how much time it will take
> to get refund amount
> > from WWICS (2-4 months ACCORDING TO YOU). So
> kindly Confirm the exact
> > time from your head office. Also send me
> the refund calCULATIONs as PER
> > AGreement.
> > Looking forward
> for a quick response.
> > With Regards,
> > Ankit Kala