[Resolved] www.99labels.com — non-refund of money already paid for order that was cancelled by company due to non-availability of stocks | |||
This is regarding the non-refund of money already paid for order that was cancelled by company due to non-availability of stocks. In spite of repeated reminders on mail and phone they are not refunding the money back to me and giving false promises that the refund will take place in 7-10 days but 15 days have gone by and I have still not received the refund.They first said that the payment made to the credit card bounced back and that they will send the cheque but till date i have received none.Please help as I am feeling absolutely harrassed by this site 99labels.com.The order no is 9922625 placed on 23rd Dec 2010. The chat conversation with the 99labels customer service representative that i made is given below:- Please wait for a site operator to respond. '{AvgWaitSeconds, AvgWaitMinutes, QueueLength, PlaceInQ}' You are now chatting with 'Rahul' dipanwita: hi Rahul: Hi Dipanwita dipanwita: this is regarding my order no 9922625 Rahul: sure Rahul: Please hold one moment Rahul: ok dipanwita: pl tell me what is the status of the refund? Rahul: we have cannceld ur order dipanwita: i know that Rahul: as we didinot recieve any stock from the brand side Rahul: we will be refunding ur money dipanwita: i have been spaeking to u guys from two weeks now abt the refund Rahul: wit some of the gesture points dipanwita: varnika,prashant,tarun,bhawna dipanwita: have all been speaking to me and telling me the same story over and over again dipanwita: i want to know what is the status of my refund???? Rahul: iot is refunded dipanwita: what is IOT? Rahul: it will be done in 7-10 working days dipanwita: prashant told me that it will be refunded back to my credit card a/c by ystrday dipanwita: but it has not been done dipanwita: can i know what the problem is???? dipanwita: this is going on from last 15 days dipanwita: and the same story is being rtold to me by u all dipanwita: that it will be done in 7-10 working days dipanwita: after repeated phone calls and e-mails dipanwita: still i am not getting the answer from u guys dipanwita: i want my refund dipanwita: immediately and i want to know from u what happened to the cheque that was being issued dipanwita: from ur accounts dept that prashant called me up and told me on wed dipanwita: i[censored] cant answer then pl ask some senior to chat with me now dipanwita: otherwise i have to take help of the consumers complaint forum and get my money back from u guys dipanwita: hello??????// dipanwita: i want an answer pl dipanwita: hello??????????????????? dipanwita: ??????????????? dipanwita: ????????????????// dipanwita: i demand an answer dipanwita: now dipanwita: ???????????/ dipanwita: what happened? dipanwita: u r not having the simple courtsey to even reply!!!! dipanwita: this is ridiculous! dipanwita: ????????????? Rahul: yes Rahul: i apolgise Rahul: for the delay dipanwita: yes dipanwita: tell me dipanwita: whats the status dipanwita: of my refund? Rahul: it will be refunded to u within 7- 10 wkng days dipanwita: prashant told me that it will be refunded back to my credit card a/c by ystrday dipanwita: but it has not been done Rahul: yes but the payment bounced back Rahul: so we ahve to refund ur money again Rahul: i apologise for the delay dipanwita: yes that bounced back on 18th jan dipanwita: today is 4th feb Rahul: i understand ur frustation dipanwita: so whats going on? Rahul: but that is sure 7-10 wkng days dipanwita: i was told that a cheque will be issued dipanwita: that was last friday dipanwita: this was committed to me by tarun dipanwita: then prashant told me on wed that it will be credited back to my credit card a/c dipanwita: by ystrday dipanwita: and it has not happened! dipanwita: so then should i go to the consumer complaint forum and paste this chat msg and the series of mails that i have written to u dipanwita: and the mails that i have got from u from past 15 days dipanwita: making false promises dipanwita: that the amount will be refunded in 7-10 days and nothing till date has happened dipanwita: !!! dipanwita: hello?????? dipanwita: yes?????????/// dipanwita: whats ur answer?/ dipanwita: ????????????????? dipanwita: yes?????????????????// Rahul: no the payment bounced back dipanwita: yes that bounced back on 18th jan dipanwita: what happened after that?? dipanwita: 15 days have passed by dipanwita: can i talk to prashant or tarun pls dipanwita: ??? dipanwita: i am lodging a complaint then dipanwita: if there is no reply from ur end Rahul: maam u will get ur refund in 7-10 for sure Rahul: i apologise for the delay Rahul: i understand ur frustation dipanwita: how will the refund reach me? dipanwita: cheque?? Rahul: to to ur credit card dipanwita: why will it take 7-10 days when it has already bounced back? dipanwita: and what happened to the false promises made by you guys that a cheque will be issued? dipanwita: and sent to me And these are the exchange of mails that happened from so many days:- Reply | Support to banerjeedipa, me show details Jan 28 (7 days ago) from Support <[protected]@99labels.com> to [protected]@gmail.com, date Fri, Jan 28, 2011 at 12:43 PM subject Regarding order number hide details Jan 28 (7 days ago) Dear customer, This is regarding the order no 9922625 that you had placed for Famglam sometime back, while shopping on 99labels.com.We have been trying hard to procure the item and hence the delay in informing you of the status. We regret to inform you that the item ordered by you as per the above order no. is not available with us due to which we will have to cancel that product. This has happened due to non-availability of the item with the brand which they were not aware of and that, they will not be able to arrange for the same. The Refund of Rs 1324 will reflect in your account within 7- 10 working days. Team 99 is extremely sorry about this situation. We would be crediting your 99labels account with an amount of Rs.100 as a small gesture of appreciation for shopping with us. This will be valid for any future purchase on our site. Regarding Rs 176 bonus points , they will also be credited in your account and will be valid for a month. Your business is important to us and we really hope that you will give us another opportunity to serve you again in the future. We have some very exciting sales planned out in the future. We assure you that utmost care will be taken for all future orders both in terms of availability of products and timely deliveries. Also regarding your refund, your transaction was bounced back but we have again send your cheque which will take couple of days to deliver . You can check the details through the transaction id – MCIT [protected] Once again we apologize for the inconvenience and hope to see you again on 99labels.com. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com signature From: Support [mailto:[protected]@99labels.com] Sent: Monday, January 17, 2011 12:16 PM To: [protected]@gmail.com Subject: regarding order number Dear customer, This is regarding the order no 9922625 that you had placed for Famglam sometime back, while shopping on 99labels.com.We have been trying hard to procure the item and hence the delay in informing you of the status. We regret to inform you that the item ordered by you as per the above order no. is not available with us due to which we will have to cancel that product. This has happened due to non-availability of the item with the brand which they were not aware of and that, they will not be able to arrange for the same. The Refund of Rs 1324 will reflect in your account within 7- 10 working days. Team 99 is extremely sorry about this situation. We would be crediting your 99labels account with an amount of Rs.100 as a small gesture of appreciation for shopping with us. This will be valid for any future purchase on our site. Regarding Rs 176 bonus points , they will also be credited in your account and will be valid for a month. Your business is important to us and we really hope that you will give us another opportunity to serve you again in the future. We have some very exciting sales planned out in the future. We assure you that utmost care will be taken for all future orders both in terms of availability of products and timely deliveries. Once again we apologize for the inconvenience and hope to see you again on 99labels.com. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com signature Reply Reply to all Forward Support Dear customer, This is regarding the order no 9922625 that you had placed for... Jan 28 (7 days ago) Reply | Dear Sir/Madam, Thanks for your mail. I would like to know the status of the ... Feb 1 (3 days ago) to Support, bcc: dipanwita show details Feb 1 (3 days ago) Dear Sir/Madam, Thanks for your mail. I would like to know the status of the dispatch of my refund cheque which I have not received till date. I had spoken to your customer service representatives Vanshika and Tarun on 28th and 29th January respectively and Tarun had informed me that the cheque will be dispatched latest by 31st January 2011. Please update me regarding the same at the earliest. Looking forward to an early revert from your end. Thanks and Regards, Dipanwita Banerjee - Show quoted text - On Fri, Jan 28, 2011 at 12:43 PM, Support <[protected]@99labels.com> wrote: Dear customer, This is regarding the order no 9922625 that you had placed for Famglam sometime back, while shopping on 99labels.com.We have been trying hard to procure the item and hence the delay in informing you of the status. We regret to inform you that the item ordered by you as per the above order no. is not available with us due to which we will have to cancel that product. This has happened due to non-availability of the item with the brand which they were not aware of and that, they will not be able to arrange for the same. The Refund of Rs 1324 will reflect in your account within 7- 10 working days. Team 99 is extremely sorry about this situation. We would be crediting your 99labels account with an amount of Rs.100 as a small gesture of appreciation for shopping with us. This will be valid for any future purchase on our site. Regarding Rs 176 bonus points , they will also be credited in your account and will be valid for a month. Your business is important to us and we really hope that you will give us another opportunity to serve you again in the future. We have some very exciting sales planned out in the future. We assure you that utmost care will be taken for all future orders both in terms of availability of products and timely deliveries. Also regarding your refund, your transaction was bounced back but we have again send your cheque which will take couple of days to deliver . You can check the details through the transaction id – MCIT [protected] Once again we apologize for the inconvenience and hope to see you again on 99labels.com. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com signature From: Support [mailto:[protected]@99labels.com] Sent: Monday, January 17, 2011 12:16 PM To: [protected]@gmail.com Subject: regarding order number Dear customer, This is regarding the order no 9922625 that you had placed for Famglam sometime back, while shopping on 99labels.com.We have been trying hard to procure the item and hence the delay in informing you of the status. We regret to inform you that the item ordered by you as per the above order no. is not available with us due to which we will have to cancel that product. This has happened due to non-availability of the item with the brand which they were not aware of and that, they will not be able to arrange for the same. The Refund of Rs 1324 will reflect in your account within 7- 10 working days. Team 99 is extremely sorry about this situation. We would be crediting your 99labels account with an amount of Rs.100 as a small gesture of appreciation for shopping with us. This will be valid for any future purchase on our site. Regarding Rs 176 bonus points , they will also be credited in your account and will be valid for a month. Your business is important to us and we really hope that you will give us another opportunity to serve you again in the future. We have some very exciting sales planned out in the future. We assure you that utmost care will be taken for all future orders both in terms of availability of products and timely deliveries. Once again we apologize for the inconvenience and hope to see you again on 99labels.com. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com signature Reply Forward Reply | [protected]@99labels.com Dear Customer, Thank you for writing to us. We have received your query/ requ... Feb 1 (3 days ago) [protected]@99labels.comLoading... Feb 1 (3 days ago) [protected]@99labels.com to me show details Feb 1 (3 days ago) Dear Customer, Thank you for writing to us. We have received your query/ request/ concern and will to revert you within 24/48 working hours. Regards, Team 99labels Reply Forward Reply | Support Dear customer Please accept our apologies in this regard. Please be updated t... 6:05 PM (18 hours ago) SupportLoading... 6:05 PM (18 hours ago) Support to me show details 6:05 PM (18 hours ago) Dear customer Thank you for writing to us. Please accept our apologies in this regard. Please be updated that we initiated your refunds, but the same bounced back. As we were unable to check the same with accounts department. We are checking the same with bank. Or else we will issue you a cheque. Your patience is appreciated. Write to us for further queries. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com electronic-signature-jan From: mailto:[protected]@gmail.com] Sent: Tuesday, February 01, 2011 4:44 PM To: Support Subject: Re: Regarding order number Dear Sir/Madam, Thanks for your mail. I would like to know the status of the dispatch of my refund cheque which I have not received till date. I had spoken to your customer service representatives Vanshika and Tarun on 28th and 29th January respectively and Tarun had informed me that the cheque will be dispatched latest by 31st January 2011. Please update me regarding the same at the earliest. Looking forward to an early revert from your end. Thanks and Regards, Dipanwita Banerjee On Fri, Jan 28, 2011 at 12:43 PM, Support <[protected]@99labels.com> wrote: Dear customer, This is regarding the order no 9922625 that you had placed for Famglam sometime back, while shopping on 99labels.com.We have been trying hard to procure the item and hence the delay in informing you of the status. We regret to inform you that the item ordered by you as per the above order no. is not available with us due to which we will have to cancel that product. This has happened due to non-availability of the item with the brand which they were not aware of and that, they will not be able to arrange for the same. The Refund of Rs 1324 will reflect in your account within 7- 10 working days. Team 99 is extremely sorry about this situation. We would be crediting your 99labels account with an amount of Rs.100 as a small gesture of appreciation for shopping with us. This will be valid for any future purchase on our site. Regarding Rs 176 bonus points , they will also be credited in your account and will be valid for a month. Your business is important to us and we really hope that you will give us another opportunity to serve you again in the future. We have some very exciting sales planned out in the future. We assure you that utmost care will be taken for all future orders both in terms of availability of products and timely deliveries. Also regarding your refund, your transaction was bounced back but we have again send your cheque which will take couple of days to deliver . You can check the details through the transaction id – MCIT [protected] Once again we apologize for the inconvenience and hope to see you again on 99labels.com. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com Image removed by sender. signature From: Support [mailto:[protected]@99labels.com] Sent: Monday, January 17, 2011 12:16 PM To: [protected]@gmail.com Subject: regarding order number Dear customer, This is regarding the order no 9922625 that you had placed for Famglam sometime back, while shopping on 99labels.com.We have been trying hard to procure the item and hence the delay in informing you of the status. We regret to inform you that the item ordered by you as per the above order no. is not available with us due to which we will have to cancel that product. This has happened due to non-availability of the item with the brand which they were not aware of and that, they will not be able to arrange for the same. The Refund of Rs 1324 will reflect in your account within 7- 10 working days. Team 99 is extremely sorry about this situation. We would be crediting your 99labels account with an amount of Rs.100 as a small gesture of appreciation for shopping with us. This will be valid for any future purchase on our site. Regarding Rs 176 bonus points , they will also be credited in your account and will be valid for a month. Your business is important to us and we really hope that you will give us another opportunity to serve you again in the future. We have some very exciting sales planned out in the future. We assure you that utmost care will be taken for all future orders both in terms of availability of products and timely deliveries. Once again we apologize for the inconvenience and hope to see you again on 99labels.com. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com Image removed by sender. signature Reply Forward Reply to Support, banerjeedipa show details 6:22 PM (18 hours ago) Dear Sir/Madam, It has already been more than 15 days since 17th Jan 2011 when the refund got bounced back from your end that all of you namely Varnika, Tarun, Bhawna and Prashant are sharing the same story with me. Don't you feel that 15 days is quite a long time to just check out with the bank or your accounts department about the status of the refund transaction or, even for that matter,to issue a cheque??? This is extremely unprofessional and irresponsible behaviour from your end which is absolutely unacceptable!! I now want that either you send me the cheque or you refund the amount back to my credit card immediately and I require a time frame from you within which this will be done from your end. Hoping for an immediate action in this regard and an immediate reply from your side. Regards, Dipanwita Banerjee From: "Support" <[protected]@99labels.com> Date: Thu, 3 Feb 2011 18:05:58 +0530 To: <[protected]@gmail.com> Subject: Regarding order number - Hide quoted text - Dear customer Thank you for writing to us. Please accept our apologies in this regard. Please be updated that we initiated your refunds, but the same bounced back. As we were unable to check the same with accounts department. We are checking the same with bank. Or else we will issue you a cheque. Your patience is appreciated. Write to us for further queries. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com electronic-signature-jan Sent: Tuesday, February 01, 2011 4:44 PM To: Support Subject: Re: Regarding order number Dear Sir/Madam, Thanks for your mail. I would like to know the status of the dispatch of my refund cheque which I have not received till date. I had spoken to your customer service representatives Vanshika and Tarun on 28th and 29th January respectively and Tarun had informed me that the cheque will be dispatched latest by 31st January 2011. Please update me regarding the same at the earliest. Looking forward to an early revert from your end. Thanks and Regards, Dipanwita Banerjee On Fri, Jan 28, 2011 at 12:43 PM, Support <[protected]@99labels.com> wrote: Dear customer, This is regarding the order no 9922625 that you had placed for Famglam sometime back, while shopping on 99labels.com.We have been trying hard to procure the item and hence the delay in informing you of the status. We regret to inform you that the item ordered by you as per the above order no. is not available with us due to which we will have to cancel that product. This has happened due to non-availability of the item with the brand which they were not aware of and that, they will not be able to arrange for the same. The Refund of Rs 1324 will reflect in your account within 7- 10 working days. Team 99 is extremely sorry about this situation. We would be crediting your 99labels account with an amount of Rs.100 as a small gesture of appreciation for shopping with us. This will be valid for any future purchase on our site. Regarding Rs 176 bonus points , they will also be credited in your account and will be valid for a month. Your business is important to us and we really hope that you will give us another opportunity to serve you again in the future. We have some very exciting sales planned out in the future. We assure you that utmost care will be taken for all future orders both in terms of availability of products and timely deliveries. Also regarding your refund, your transaction was bounced back but we have again send your cheque which will take couple of days to deliver . You can check the details through the transaction id – MCIT [protected] Once again we apologize for the inconvenience and hope to see you again on 99labels.com. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com Image removed by sender. signature From: Support [mailto:[protected]@99labels.com] Sent: Monday, January 17, 2011 12:16 PM To: [protected]@gmail.com Subject: regarding order number Dear customer, This is regarding the order no 9922625 that you had placed for Famglam sometime back, while shopping on 99labels.com.We have been trying hard to procure the item and hence the delay in informing you of the status. We regret to inform you that the item ordered by you as per the above order no. is not available with us due to which we will have to cancel that product. This has happened due to non-availability of the item with the brand which they were not aware of and that, they will not be able to arrange for the same. The Refund of Rs 1324 will reflect in your account within 7- 10 working days. Team 99 is extremely sorry about this situation. We would be crediting your 99labels account with an amount of Rs.100 as a small gesture of appreciation for shopping with us. This will be valid for any future purchase on our site. Regarding Rs 176 bonus points , they will also be credited in your account and will be valid for a month. Your business is important to us and we really hope that you will give us another opportunity to serve you again in the future. We have some very exciting sales planned out in the future. We assure you that utmost care will be taken for all future orders both in terms of availability of products and timely deliveries. Once again we apologize for the inconvenience and hope to see you again on 99labels.com. Regards Team 99 Toll free no.[protected]-47569999| web: www.99labels.com | email: [protected]@99labels.com Image removed by sender. signature Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
www.99labels.com — Non Receipt of Order
I made a purchase on 31st December 2010 for a few watches for my newphews which had to be shipped to Dubai tomorrow on the 26th. The Item sales was bound to be closed on 2nd Januray 2011, and with 20 days extra ... I was confident I will get the products delivered on or before 25th which can be gifted to my relatives.Today is 25th January and still now there is no response on the shipping date. I have tried their direct landline numbers to Delhi, I get a message. " All our users are busy with other customer. Kindly call back or leave a message". No response. Have made 6 calls and letf them messages
I tried reaching on Toll Free Numbers also. Same messages ... no response.
When I click on a chat assistant, same message. Our Operator is busy with some Java Code.
My Order ID is :- 9927596. 6 watches purchased on the 31st December 2010.
If I dont get my product, I am sending a notice to 99Labels and Snapdeal, through a consumer court.
Thanks
Arun
[protected].
Hi Arun,
The disney kids stock is recd with us and there was a delay in procuring the same.
The stock is under quality check and will be dispatched shortly.
You will receive a call from 99 labels on the same today.
Thanks
The disney kids stock is recd with us and there was a delay in procuring the same.
The stock is under quality check and will be dispatched shortly.
You will receive a call from 99 labels on the same today.
Thanks
www.99labels.com — Fraud (Did not deliver the product)
I had booked my order on 99labels.com on 27-12-10. My order no. is 9925093 and i had booked a tshirt and slippers in the order. I received my order on 24-01-11 and to my shock the order did not contain the tshirt i booked. It only contained the slippers and that too were not the one which i booked. (some other design).I notified them through mails and online chat help unlimited times but they never gave me proper response. On the online chat help a guy named Rahul always kept on saying sorry and that he will deliver the product soon but till date i have not received my order.
Now i cannot do anything but wait as i have already paid the money to this fraud company.
Beware people and stay away from this site.
Ronak Shah.
www.99labels.com — non received of partial order
I placed an order on 7th feb 2011 with order no. 9938549. on 25th feb i received partial order. since then i had a chat with the customer support 3 times but of no use. alas i am forced to write this complaint against this good for nothing company.the customer care people are big time liars. there status about the order change everytime i had a word with them. now i ll take a legal recourse against them. the following chat excerpts are self explanatory.Chat 1
General Info
Chat start time Mar 6, 2011 1:39:14 AM EST
Chat end time Mar 6, 2011 1:44:28 AM EST
Duration (actual chatting time) 00:05:13
Operator Rahul
Chat Transcript
info: Please wait for a site operator to respond. '{AvgWaitSeconds, AvgWaitMinutes, QueueLength, PlaceInQ}'
info: You are now chatting with 'Rahul'
Rahul: Good afternoon
Rahul: How may i assist you ?
Sanchit gupta: order no 9938549. i received partial order
Sanchit gupta: when will the rest of it delivered?
Rahul: Plz wait...
Rahul: is partial dispatch
Rahul: its under quality check
Rahul: so you will recieve within next week
Sanchit gupta: ok.thanks.
Rahul: is there anything else i may assist you with ?
Sanchit gupta: no.thnx.
Rahul: Thank you for chatting. Good-bye.
Chat 2
General Info
Chat start time Mar 14, 2011 6:49:34 AM EST
Chat end time Mar 14, 2011 6:53:06 AM EST
Duration (actual chatting time) 00:03:32
Operator Rahul
Chat Transcript
info: Please wait for a site operator to respond. '{AvgWaitSeconds, AvgWaitMinutes, QueueLength, PlaceInQ}'
info: You are now chatting with 'Rahul'
Rahul: Good afternoon
Rahul: How may i assist you ?
Sanchit gupta: order no 9938549
Sanchit gupta: its been over 35 days since i placed my order
Rahul: sir, would like to update that there is a delay in the dispatch of the product
Sanchit gupta: sir how many days?
Rahul: we are expecting the stock today but the right status shall be updated to you by today evening
Sanchit gupta: please send me the updated status by evening via mail
Rahul: sure
Sanchit gupta: thanks.
Rahul: Is there any thing else i can assist you with?
Chat3
General Info
Chat start time Mar 25, 2011 1:26:02 AM EST
Chat end time Mar 25, 2011 2:00:44 AM EST
Duration (actual chatting time) 00:34:42
Operator Rahul
Chat Transcript
info: Please wait for a site operator to respond. '{AvgWaitSeconds, AvgWaitMinutes, QueueLength, PlaceInQ}'
info: You are now chatting with 'Rahul'
Rahul: Good Morning.
Rahul: How may i assist you ?
Sanchit gupta: 9938549
Sanchit gupta: order not received
Sanchit gupta: this is third time i am complaining about the same order
Sanchit gupta: if you dont have the item kindly refund my money
Sanchit gupta: is anyone thr?
Sanchit gupta: ???
Rahul: We really apologize for the inconvenience
Rahul: Please hold one moment
Rahul: Thank you for your patience...
Rahul: we have already dispatch the product as on 25- FEB, from Bluedart Courier . Shipment no. [protected], and delivery taken by Diksha
Sanchit gupta: lemme check
Sanchit gupta: boss that was a partial delivery
Sanchit gupta: now at least acknowledge taht
Sanchit gupta: i jst received the perfume
Rahul: sorry for the same. kindly wait till evening we will confirm the status
Sanchit gupta: i wont
Sanchit gupta: plz revert my money
Sanchit gupta: ihave waited enough
Sanchit gupta: and heard ur excuses a lot
Sanchit gupta: this evening never comes
Sanchit gupta: i want my money back
Rahul: please wait we will confirm
Sanchit gupta: u said the same thing 2 times before
Sanchit gupta: i jst want my order cancelled
Rahul: kindly send a email at [protected]@99labels.com
Sanchit gupta: i have sent it a lot of times and never received a reply
Rahul: please wait
Sanchit gupta: for what?
Rahul: let me check the entire status. then we will get back too you
Sanchit gupta: no jst cancel my ordr rite nw
Sanchit gupta: i have waited enough
Rahul: sorry for the same
Sanchit gupta: idnt want ur apologies.
Sanchit gupta: i just want my money back
Rahul: wait for the some time we will get back to you
Sanchit gupta: i knw u wont
Sanchit gupta: i dnt want to wait
Sanchit gupta: why do you want time now
Sanchit gupta: its been over 2 months
Sanchit gupta: i ll make all the chats that i have with your customer care public
Sanchit gupta: and make the world know what a big liar company u guys are
Sanchit gupta: you dnt care abt your customers a bit
Sanchit gupta: jst false promises. thats it
Rahul: sorry sir.
Sanchit gupta: just return my money!
Rahul: ok we will cancel the order and refund the money
Sanchit gupta: how many days will it take to credit the amount in my credit card?
Rahul: once refund will be intitated it will take 7 to 10 working days for the same
Sanchit gupta: jst send me the comfirmatory mail rite now
Rahul: ok. we will do the same
Sanchit gupta: its hard to trust on you guys.wen will i receive the mail?
Rahul: today only
Sanchit gupta: if i dont trust me you ll see a bad review on every review website.
Rahul: defintly you will receved
Sanchit gupta: n be assured that was tmy last order on your site
Rahul: we will try our level best to fulfill your request.
See how there stament regarding the status of the order change everytime i had a word with them.
i gave an order of pink sling bag, but instead of that i received red colour.could u change the product immediately
this is alekhya betha my order no is 99355053 i received an wrong product pls exchange the product
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www.99labels.com — Purchased Material Not Delivered
I ordered a HI-DESIGN GARMENT-NEW APOLLO-COW SPLIT-BEIGE-L Mens Apollo Cow Split Beige Leather Jacket from www.99labels.com on 11th December 2010 and it was confirmed to me that with in the 20 working days Jacket will be delivered to me at my mailing address.But even after several follow ups through mails nothing has been delivered to me, moreover their call centre number does not respond to the queries and even no executive takes calls.
I ordered this jacket keeping in mind that it will serve the purpose in this winter but now whole winter has been passed away and what will I do with it now??
These people are pure fraud.