www.mobikwik.com — recharge not done even they deducted my money from my bank account

I have to do special recharge of 98 rs. so i filled my mobikwik wallet with 98 rd but they are not recharging my mobile with that amount.
they are always saying PLEASE TRY AFTER SOMETIME .
i have proof of amount payment done to mobikwik .please look into matter immediately .MY order number is [protected]
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Apr 20, 2014
nagaraj159's response
my mobile [protected] 19april 2014 rechage Rs 150 topup and booster card Rs 36 .money deducted my bank account but not recharge my mobile main account, mobikwik transaction no :[protected] and [protected]
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