www.Seventymm.com — Complaint against www.seventymm.com for delay in delivery of Complimentary Gift as promised.

Dear Sir/Madam,
I purchased a Royal County Berkshire Polo Club Square Dial Watch 173.2 on 29.11.2011 at 18:55:21 through a buying portal www.seventymm.com (This site belongs to an organization that supplies you movie DVDs at your doorstep.) by paying Rs 619. And its Item ID is SKU[protected] and order no is SMA0034752. As per they advertised in their website they have to deliver the complimentary gift ""Encyclopedia Britannica Concise"" along with the product. I have received the product (watch) on 14.12.2011 without the complimentary gift as promised by the www.seventymm.com.
Since then I have been regularly following up with their customer support executives ( Mr. Karan, Shahnawaz, Ahemad, Purshottam Kumar ect.) and I raised my issue regarding my undelivered complimentary gift to them through the telephonic conversation on [protected], they are responding in a very careless manner and kept on assuring me that the gift will be delivered in a day or two but that never happened and They respond only when I called up addressing my issue, otherwise they keep mum over the days. Now I fear that I am being cheated and I became a pray to the dubious online trading. Even though I mentioned during my telephonic conversation to them that I would lodge a complaint in consumer forum if my gift is not delivered soon. Not worrying about it they reacted in a very cool manner saying for the past 25 days that the issue would be resolved by the concerned department. I don’t know still how many days/weeks/ months their concerned department would take and resolve the problem and deliver gift.
I request the concern government department to look into the matter and help me in getting my complimentary Gift "Encyclopedia Britannica Concise".
Ramdas D. Patil
Kolhapur, MH
Email: ramdas.[protected]@adityabirla.com