| Address: | Bhavnagar, Gujarat |
The website timtara.com is a masive online fraud. This company is luring people online with lucrative discounts and then never delivering the products. I also made two online payment of Rs. 12,994/- on December 27, 20011 and Rs. 4,190/- on December 28, 2011, for a digital camera and microwave oven respectively which the company executive assured to me over the phone that it will be delivered to my doorstep within 8-10 days; however, I have not received even a single communication from their end regarding the status of delivery of my product. They had sent me a mail stating that the product is awaiting shipment on December 8,2011, and ever since it is showing that status only. Their mobile customer helpline number +91 [protected] gets never picked and their landline helpline number[protected] also gets picked rarely and the person on the other end only gives fake assurances like the product is out of stock, it is in process, it is already dispatched by vendor, u will receive it by next week etc.
On being apprehensive, I researched over the internet and discovered that there is a plethora of complaints against this company on popular consumer websites like mouthshut.com and consumercourt.in. I am also giving you the details of my order in the form of email received by me from the company as well as the company's details as under:
Order1 #10158195
Dated 27th Dec 2011 03:15 pm.
Order2 #10159029
Dated 28th Dec 2011 03:15 pm.
Corporate Head Office
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida
Uttar Pradesh -201301
India
Regional Office (East)
Infosecure Consulting Pvt. Ltd.
Suite # 617, Regus,
Constantia Level 6 ,
11 U N Brahmachari Road
Kolkata 700 017
India
Customer Care: +91 [protected]/[protected]
E-mail: [protected]@timtara.com
Also interestingly of note, the website claims that “timtara.com is Rated No. 1 for “User Experience” by Dataquest Magazine + Sapient-Nitro Research in Jan'11 within 7 months of launch” on their website.
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Just add any product in your shopping cart and proceed to payment page untill it will redirect you to ccavenue.com
then close it
you may get call from his agent like i got call from imtiyaz his no. is [protected]
And you can call to ccavenue risk departement and lodge their complaint their as i did. they will take care of this.
CCavenue
24 * 6 Support Contact Numbers
Tel: +[protected] / 26000816 / 32913622 / 66920419
I too order an microwave owen and mobile phone from them on 1st jan, they are not picking my phone not replying my mail. They are fraudddddddd.
Please do not buy anything from them even they offer 99 % off coupon.
They are just targeting new customer and not servicing them after the placement of order.
order #10162027
order date:[protected]
recipient: arwaz shaikh
order #10162025
order date:[protected]
recipient: arwaz shaikh