www.Timtara.com — Cancelled the order without any reason

Address:

Pune, Maharashtra

Hi,

I have ordered a TATA SWACH water purifier bulb from TimTara.com but they cancelled my order within 1-2 hrs sending the mail that I have requested to cancel the order but I have not cancelled that order.. Then I called its customer care to complain about that, that time he says that they have not received the payment from my side.. But I had already made my payment through net banking and I also have proof for that. Then he said that I'll get the status mail on that within 24 hrs but I did not get any mail..
So today also I called its customer care to check the status but I got the reply that "you have made the payment but it has not received our bank account, and it will take another 72 hrs to receive that"... But I am sure these all are fake excuses.. Please take action soon....

Thanks,
Neharika Karnawat