www.Timtara.com — non delivery of products

Address:

Uttar Pradesh

i have bought 2 products from www.timtara.com with order no.10405386 & 10405384 on 07/03/2013 on 12.27 pm of amount Rs.11,679/- & Rs.1218/- respectively, their website promise to deliver the products within 21 days but till now they have not shipped my products & their helpline numbers are also not responding. please help me in this matter.
Regards
Hemant Patil
Disputed Amount: 12897
please help.