www.Timtara.com — CHEATING & LOOTING IN THE NAME OF ONLINE SHOPPING

Address:

Uttar Pradesh

I like to express my grievances that I have booked one F&D Multimedia Speaker System from TIMTARA.COM on 29th July 2011 and payment made through Debit Card at the same time.They said delivery with in 7-10 working days.Meanwhile they verified order details & address.On 30th July 2011 , when timtara not delivered me the product in committed period I have given mail seeking order status for which they replied that we will inform u soon with vendor discussion...no reply came for 3 days . again I called them for status but they fail to give any satisfactory or complete answer on phone. after that they will not reply my call and the always use to disconnect my call whenever I called them. finally they received my call and answered me that the product is out of stock although the product listed in their website and appearing in available list, Finally I have approach for refund and they replied that I will get my full refund amount in 5-7 working days I have approached for refund on 22nd August 2011, when i haven't received any refund in 5-7 working days, again I contacted them and they replied that the refund is already initiated and It will reflect in my account in next 48 hours but no refund has been received by me till date, and for my suprise when I have login in TIMTARA my account status showing that the amount is refunded (you can see the status), but amount is not refunded to me.

I have ordered for the product on 29th July 2011 and today is 8th September 2011 but no resolution has made till date neither they deliver the product nor refund me my full amount.

This is sort of harassment ,they will not shipped or refund it,as they got the amount prior..Finally I am planning to register an FIR of cheating case against the TIMTARA.COM. They never take any responsibility to deliver the product or refund me on time. I am collecting all required documents to put an proper FIR against TIMTARA. They have halted my full amount from last 2 months, I also need valuable advice from you.

Order No #10064873
Order Status: Refunded
Order Date:[protected] @ 3:10 PM
Product Name : F&D 2.1 Multimedia Speaker - A111U
Transaction Amount : 1785.00

Company name :- Corporate Head Office
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida
Uttar Pradesh -201301
India

Regional Office (East)

Infosecure Consulting Pvt. Ltd.
Suite # 617, Regus,
Constantia Level 6 ,
11 U N Brahmachari Road
Kolkata 700 017
India

[protected]@timtara.com or call at - [protected].[protected]@timtara.com.