www.timtara.com, did not ship item, neither refund money, its over 1 month
I ordered "Nokia Asha 308 Mobile Phone" with latest details below,
Order No.: 10354044
Transaction Id : 10155271
Order Status: Awaiting Shipment
Order Date:[protected] @ 7:12 PM
Order Recipient: P R Mane
Order Total: Rs. 4,949 INR
Payment Mode: Credit Card / Debit Card
Till today, 15 December 2012, it is not shipped yet, and still showing same status. I called support phone number more than 10 times, everytime i was told that it will be delivered within 3 weeks as per site policy. It is not shipped as of today. Also I asked to cancel order (over phone and emailed to [protected]@timtara.com on 10th december) and pay full refund after 3 weeks of ordering. I was told that order will be cancelled within 2 days. It is not canceled yet. Phone support people give new dates for cancellation everytime I call. I wasted lot of money in making (STD) call to them.
What i need is listed below,
1) Refund of full amount Rs 4949/- along with interest from date of purchase and till refund date at 13% per month to be calculated on daily basis.
2) and in adition to above also, Sum of Rs 5000/- for mental agony caused by them.
3) This website should be shut down, and all others suffered like me should be compensated.
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