Naaptol Online Shopping Complaints & Reviews

i was placed a order before 15-20 days for bluetooth amd camara usb pen
but till we have not received this

this is bad impresion of this site
give us reply as soon as posible

Naaptol Online Shopping Pvt Ltd. Or naaptol.com
This site is not dependable... NEVER EVER PAY FIRST…..by credit card.
INSTEAD …..
PAY by CHEQUE … ONLY on actual delivery of the product
ONCE YOUR MONEY IS DEDUCTED…
They keep your money deducted from your credit card and don't return it, instead get you to buy another product for the same amount saying the product being offered is costlier.
Not many people take pains to comment on their activities therefore these sites flourish... Go ahead and have a taste of your hard earned money being cheated for.
They are the same ANMsoft Technologies Private Limited.

not satisfied with the service..


dear sir,


hi may name is kaiwal, i odered e phone, from your company... i have one quary about the tecnical part. i want to know about how to install the receved item direcly in to the memory card.. i called up at your place .. some budy said to me please hold on i give this call to my supirior.. but then no body respond me and suddenly my call was rejected... if your employee is not able to attend the call, and they have no knowledge about the product, then seg those fallows, it create bad imprestion of your organization...really i am not happy with your services...



kaiwal rana
[protected]

Dear Sir,

on dated 05/07/09 I have came to my knowledge from daily hindi newspaper Hindustan about TCL handicam and atonce I have place an order for the same handicam. On dated 10/07/09 I have received sms over my mobile that order no. 25302 has been despatched to me but till date I have not received the same. Several times I have made contacted to your office no[protected] and all the time your office staff had assured me that my order has been sent. Suddenly on dated 12/08/09 one sms has been received by me on my mobile that my order has been cancelled.

This is not a good way to handle this type of assurance.

hoping that you will provide me my order at earlist.

RAKESH KUMAR SRIVASTAVA
MOB. [protected]

Not responding my order no 52161 naaptol.com

my oder No.38857 .
I pruc. One Camera pan Driver 4Gb but you Prodect very bad & yours service very bed.
I gaven complant throw cell but no repsonce.
my cell to STD. & charge very high.
yours daisc to answer I have 7(Seven ) days Recive .bur No coming Courir service .
What ...Yours ...Service very poor...& complant attendaind Very poor.
You are want Only yoursv prodact sale.I call yours call center
some budy said to me please hold on i give this call to my supirior.. but then no body respond me and suddenly my call was rejected

Thanks for yours bad service.
Mukesh Kumar Sharma
[protected]
[protected]

My Oder No.38857 in one 4GB camera But this prodact very bad .
Yours service very bad...
Yours call center person very & Lower Quality man ...Bad Service...
I want fetutcher yours prodected no pruch in my company cercle ...no ...recived.




Thanks for yours bad service.


With regards
Mukesh Kumar Sharma
[protected]
[protected]

I think you should take this complain and try to take action against them for your bad prodact & bad service,
Sir please return my mony only fitty present. I agry.


your service very bad.

sir yours prodact my side & near my place not recived my friend cercle for yours bad service.


Thanks & Regards for yours bad service.


Mukesh Kumar Sharma
[protected]
[protected]

my Oder No.38857 but yours service very bad.this is bad impresion of this site
give us reply as soon as posible.

I wait yours action.


Thanks Yours bad service.
Mukesh Kumar Sharma
[protected]
[protected]

my Oder No.38857 but yours service very bad.this is bad impresion of this site
give us reply as soon as posible.

I wait yours action.

yours service very bad...?
Thanks for Yours bad service.
Mukesh Kumar Sharma
[protected]
[protected]

dear sir,

i place the order no. 49456 against your porduct is Canon Powershoot A460, Rs. 4450/-. I Receive your sms of deel of this product. because my probleum is the delivered the other product of TCLDV708 Still Image Digital Video Camera, SR. No. [protected]. Rs. 3, 199/- against Canon Posershoot A460 Digital Camera.

I Exchange this product, because my orginal products is Canon Powershoot A460 Digital Camera.

i hope you will sir, you take the action in my Complain.

a waiting four your favoureble reply.


thks,

kalpesh thaker.

Dear Sir,
I have received a mobile model E-71through the currier today on dated 20/10/2009 . My order no was 72961.But I have not received USER MANNUAL GUIDE with the mobile. So i am unable to use this mobile. I have call to your customer care no [protected] but no response getting me from this no. So you are requested kindly send me the user mannual guide.
Thanks
ARUN GAUTAM
MOBILE NO> [protected]

i hav buy ephone. my order number was 77807.
it has some screen defect so i sent it back to u dated 5th november 09 by First Flight Courier. but i still dint get any kind of responce or acknowledgement.

r.k. pal
[protected]

from the day i recieve the two products one is handycam and the other is spypen camera, i havn't reciecve their service due to defect in them. i called many times to customer care as well as concerned complaint division but no further processing has been done so far . I am being cheated by the company Naaptol. please help me.

my code no.35189 replacement to my maltimidia ephone

Dear sir,

my order no. 40139 but mobile is not working some problem my complaint no.20740 and i allready sended mo phone by courier (v[protected]for replacement at last five days but not response your service is very bed please provide me status

against an order no. 23612 i had received an sigmatel mobile in july 2009 but it was defective as it was not working on its merit and feature mentioned in the advertisement in mail today. on advise of the conusmer care person I had sent back the said mobile with all the inclusive with a complaint to your Navi Mumbai office for replacement on Oct.25, 2009 by Blue Durt Corrier Service. I had made several contact to the custumer care and lauch the complaint everytime but your customer care persons replied everytime that they are sending the mobile next week. But I have not received it after more then 3 months. In this way now I have decided not to receive the mobile.
Now I want my cash back with all kind of expenses made on this

NAAPTOL — non reciept of user manual

From :-
Prashant J Thaickar
4 surat sadan gr,floor
88/89 surat street
Dana bunder near S B I
Mumbai 400009
Mumbai Dt. 06/01/2010

To,
Naaptol
New Mumbai
Mahape

Re;- our order no 128597 dl 23/12/2009
Your invoice no.677658 dl 24/12/2009
For smart phone 8502 Rs4999A
Dear Sirs
Above mentioned phone is received by us BUT USER MANUAL IS NOT
RECD YET we brought this to the notice of your customer care On 1/1/2010 at 2.38 hrs
to Ainrita.
We were told that you will recive it soon,
So far we have not received user manual.
This is a serious matter is not attended bu your company if I do not recive my user
manual in next 48 hrs I will have no other alternative but to send this complaint to media
Where your adds are published as well to consumer guidance which kindly note
I hope you will do the needfiil
I await
Prashhant J thakker
This is computer genrted leffer no signature required

PLEASE LOOK INTO IT AND CALL COMPANY TO DO THE NEEDFUL

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].

Thank you
Naaptol Customer Care.

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].
Thank you
Naaptol Customer Care.

dear sir i have bought a phohe BOSS e phone3300 form u for mainly internet purpose but all service provider like air tel, vodafone, aircel are said that there servive does no t support to china hand sets...
what soluion u have for this resond me immediatly...

regards
kuldeep saini
order no 163049
[protected]

Dear sir, I received a Green Apple Ipod from u against Order No: 170451 since i received the product it is not working only Radio is working. I was trying to your Mobile No: [protected] so many times it is telling that all our customer care executives are busy. And also I sent the SMS on [protected] on 17th March, 2010 at 11.27 am. Just now likely one executive has came on line when I gave the complaint she had asked to send the item to ADITYA INFOTECK, HARIDAS MARKET, BANK STREET, KOTI, HYDERABAD - 500 095 and phone no:[protected]. I request you to kindly replace the same with New one or else kindly return my amount back. Now I am sending it by courier to above address. Kindly do the needful.

Thanks & Regards.
E. Kantha Rao
Order No: 170451
[protected] / [protected]

I have purchased a spy pen from Naaptol againest the order no. 276763. It is supposed to record both audio and video. where as it is recording adio but not recording the video. When I contacted the Naaptol by phone they asked me to send it to Aditya Infoteteck, haridas market, Bank Street, Koti, Hyderabad - 500095. They could not give the telephone no. of Aditya Infoteck. In these circumstances if send the product I doubt whether I get beck the item or not. I do not know what to do.

I HAVE PURCHASED A SPY PEN FROM NAAPTOL AGAINST ORDER NO. 203265 TWO MONTHS AGO.
From the very first day it is not working i.e video recorded but it is not open or shown when this USB is connected to the Computer. I have tried a lot on other computers but all computers shown no response rather they hanged each time. I have verified and checked this spy pen with other computer professionals who told me that the product is defective.

I have atleast 5-7 times talked to online customer deptt but till now did not get satisfactory result/response.
When I contacted the Naaptol by phone they asked me to send it to Aditya Infoteteck, haridas market, Bank Street, Koti, Hyderabad - 500095. They could not give the telephone no. of Aditya Infoteck. In these circumstances if send the product I doubt whether I get beck the item or not. I do not know what to do.

I THINK THERE IS SOME FRADULENT ACTIVITIES GOING ON WITH NAAPTOL AND VENDORS TO CHEAT CUSTOMERS.

JYOTI SARUP

AS PER RECEIVED TELEPHONE FROM LAND LINE NO[protected] MISS PRACHI MADAM (SALES EXEC. FROM NAAPTOL SALES DIV.FOR SALEING OF MOBILE ON MY CELL NO [protected] DATED[protected] AT 9.45 AM GIVEN DETILAS OF MOB.FETURES & ADVICES FOR PURCHASE OF MOB.NAME BOSS 33- ULTRA SLEEK MOB IN THE SCHEME WITH VARIOUS GIFT PACK. OF BRAD NEW IMPORTED QUALITY PICES.

AS WELL AS I RECEIVED MASSAGE VIA MESSAGE CENTRE NO- [protected] RM-NAAPTOL & ASKED YOUR ORDER NO-447363 IS BOOKED YOUR NAME VISHWANATH PANCHAL (BR-411039)
WOTH RS. 3699.00 & ALSO RECEIVED ANOTHER MSG. YOU KEPT READY CASH WE HAVE DESPATCH MOB.THROUGH TIRUPATI ENTERPRISES AWB NO. RECEIVED NEXT DAY MOB.BY COURIER WITH PACKED IN BOX LAMINITED NAAPTOL.COM. WHEN I RECEIVED I.PAID FULLY RS. 3700.00 BY CASH. AND OPEN THE GIFT & I FOUND ONE BOSS 33 HANDSET IS DAMAGE OF BACK SIDE THIS PICES AND HIS CAMERA IS NOT WORKING THIS IS 100% OLD USED MOBILE,
IDDEDIATE I SEND MSG TO MESSAGE CENTRE 58888 DT. 03.06.2010 ON MY MOB.NO-[protected] AND I SUGGAGE HIM TO SAND YOUR REPRESENTATIVE FOR VARRYFY THE MATTER.
BUT TILL I HACE NOT RECEIVED ANY REPONSE.
I REMIDER YOU PLEASE SEND ANOTHER PICES IN REPLACE OR REFUND MY MONEY AS SOON AS POSSIBEL
I WAITING YOUR FAVOURABLE REPLY IF NOT TAKEN ANY ACTION ABOUT THIS THIS MATTER.

DEAR SIR / MADAM,

I HAVE PURCHASED ONE MOBILE FOR NAPPTOL MY ORDER NO: 415015 DT: 22.05.2010 MATERIAL RECEIVE ON 30.05.2010 AT 11.30 AM (BY ARAMAX COURIER)

1. YOUR MOILE IS PROBLEM BATERRY IS NOT PROPERLY WORKING I WILL CHARGED BY 8 HOURS STANBY ONLY FOR 1 HOURS.

2. YOUR HEAD PHONE IS NOT WORKING VERY SLOW SOUND & ANY OTHER CALL COMEING CUT IT.

3. CAMERA IS NOT CLEAR & CLARITY & FLASH LIGHT IS NOT WORKING

4. MAIN PROBLEM NETWORKING VERY WOSTE .

THIS IS MY PROBLEM SO I REQUEST YOU KINDLY REPLACEMENT BY MATERIAL
(OR) REPLACEMENT BY MY MONEY I WILL SURRENDER BY YOUR MOBILE IN ARAMAX COURIER

PLS CONFIRM THE SAME

THANKS & REGARDS

SENTHIL MURUGAN.J

ADDRESS: 28, HOSPITAL STREET,
METTUPALAYAM
PONDICHERR -605 009.
PH:[protected]

i have purchased a mobile phone boss ephone 3300 from naaptol againest the order no 411231.it is supposed to internet google facebook msn yahoo all internet fueter are not supportted this phone i am
complaint lots of time souhld be not given by correct ansr.
boss ephone 3300 please register this prouduct and my network is airtel this network is not given a internet
sitting please you confrom this nrtwork and start the internet service on boss 3300 phone .


Thanks & regard
syedmeraj
Oder No :411231
[protected]

I ordered a car multimedia player from naaptol.com.The multimedia player that was advertised was not sent to me instead of it some other multimedia player was sent to me.Which was far different from the multimedia player shown in the newspaper advertisement.I called naaptol.com from the replacement or money...they kept me waiting for 15 long days And whenever i asked that when would u come to take ur product back "sir today only".No one came for 15 days then Bluedart person guided how to repond to such situation and finally my product was sent back...and 4 days has passed away and still no response by them.
PEOPLE DON"T BUY PRODUCTS FROM NAAPTOL.COM.They are not offering you anything at low cost but offering cheap quality products.
BAN NAAPTOL.COM !!!

DEAR SIR / MADAM,

I HAVE PURCHASED ONE 8GB GREEN APPLE IPOD FOR NAPPTOL MY ORDER NO: 510342 MATERIAL RECEIVE ON[protected]

IT IS NOT CONNECTING PC TROUGH USB

THIS IS MY PROBLEM SO I REQUEST YOU KINDLY REPLACEMENT BY MATERIAL

PLS CONFIRM THE SAME

THANKS & REGARDS

SENTHIL KIRAN M KURI ( CELL NO- [protected] OR [protected])

ADDRESS:SHUBASH NAGAR,
DEVARGUDIHAL ROAD
POST OLD HUBLI
TALUKA HUBLI
DISTRICT DHARWAD
KARNATAKA

I have been witnessing same problem.
The 16GB pen I ordered, did not work to the desired expectations, the video recording was non existent.
I had to pay 200 for sending it back to Aditya Infotech.
Its been 20 Days now and I am clue less mw where my pen is, Customer support is not aware by when shall they be dispatching it.

i order the syp pen 16 GB vide order no. 1022178 dtd.[protected] and i received pen on dtd[protected] after few days my syp pen was not working properly so i called to your customer care services but everytme they ask me my order no. date only but not solving or giving guideline to what i do for the necessary. after calling & calling everyday your coustmer care center sent me address by sms and guide me to sent my pen by currier. they told me that within a short period it will be repaired or replace you but when today i call for certain postion they told me that wait for 15 to 20 days for replacing or repaired the pen
so i kindly request you to please give possitive approches to customer otherwise if i or other customer not
satisfied with your services i just out the all things to all recognised newspaper to aware all people not to buy the any kind of material from naaptol.
so please think be possitive about my complaint and sent me my syp pen as early as possible.
Aashish Soman
swamikrupa, Satyanarayan layout, Arni Road, Yavatmal. Maharashtra. [protected]

Dear sir, I received a spy pen 16 GB from u against Order No: 1022178 on dtd[protected] since i received the product it is not working properly. I was trying to contact your customer care centre so many times it is telling that all our customer care executives are busy and they will attend the call just a few minutes but after long waiting period, Just now likely one executive has came on line when I gave the complaint he asked to send the item to Aramex India Pvt. Ltd. 12/A New Sun Mill Compound Lower Parel. Mumbai 400013, and i just sent my spy pen by maruti courier services vide receipt No. 14382. . I request you to kindly replace the same with New one or else kindly return my amount back. If within 10 to 12 days my pen
not received from you i will go to consumer forum and giving wriiten complaint to all national television news channel to aware the customer. I hope giving me positive response from you.
Aashish Soman, SwamiKrupa, Satyanarayan Layout, Arni Road, Yavatmal. 445001. my mob. No.[protected]

16GB pen video from Naaptol — Non receipt of user guidance manual

The I6 GB pen video camera is received in a good packing condition but I dont Know it works or not because there ics no user guidance manual.I made many calls and in all occasion the people holding calls shamelessly promise to send the same by 24/48 Hrs in my e-mail address.It is going to be one month I feel the money is gone to drain or just wastage.my order number was 1075941,bill No.10053 received from the post office.I am going to sue for which every call I have made and bills paid is made documented with the voice records of the Naaptol employees in several occasions.they are making people fool and I purchased the product to burst a govt officers nexus and corruption but my whole zeal to help the nation has been resisted.I condemn your service and be ready to harvest what you planted.sanjeet.S.

FROM: AMALAPURAM
Dt.10.3.2011
M.V. SITARAM,
Accounts Dept.,
KIMS Medical College,
Amalapuram 534 201

To,

The Sales Manager, Naaptol, Mumbai


Dear Sir,

My Order No.700873 for supply of Mobile Phone & DVD Player.
____
Basing on the news paper add in Telugu Eenadu daily news paper, during the month of August 2010 I have sent my order for supply of Mobile Phone & DVD Player under combo offer.

I have received the above two items in August 2010 itself and the Mobile phone developed mechanical trouble in display system and DVD player also developed trouble in on/off system. As such on 2.12.2010I have sent both the above items to you through First Flight courier on 2.12.2010 to the address of Manibhadra Trading company, Mumbai.

After one month the above items are returned back to me without rectifying the faults and the DVD player was sent to me in a broker state. I have opened the parcel in the presence of the courier and taken photograph evidencing the breakage of the DVD.

The same fact was once again informed to your customer care centre who advised me to send both the above items to M/s. Aramax India Pvt. Ltd, Mumbai-13. Accordingly both the items are sent to the address through First Flight courier on 10.1.2011. Once again the items are sent back to me through courier without attending to breakages/faults/ repairs.

Your customer care centre is once again advising me to send the items to them.
In light of the above, I am once again returning back the above two items to you for due rectification or for returning back the amount of Rs.4200/- + interest there on immediately. Failing which I will be left with no option than to proceed against you for the loss and mental tension caused to me with the above deal with you.and Very very BAD Service

Yours faithfully


(M.V. SITARAM)

i purchase the spy pen & found faulty so as advicoe give by consumer care center i vl sent back for replacement on dtd 8 th jan & i got msg from naaptol that ur product ready for reshipping for further assistance contact to customer care centre, as per this msg, from 19 th jan. to 15 march 56 days i contact
25 to 30 times but everytime i received answer that plese wait for 7 working days it will be despatched and recvd u shortly. my order no 1022178. i already on line complaint given by consumerdaddy, but not solving
my problems. so i request to all customer who want to purchase a product from naaptol. dont waste ur time/
money. u have not given service while receiving the product. so hopeless/fruad and thirdclass on line shopping compony i.e. naaptol. so think many time to give order. i 100 % sure that it was a fraud compony
only misguided to customer. so dont purchase a single item from naaptol.

Aashish soman

my order no 1022178 spy pen

I already send almosts 25 to 30 complaints/request for my product, but its a wonder that naaptol not
given me a single reply. from 19 th jan. 2011 to still today nobody from naaptol want to get reply or take
action against my compliant, i sure that this compony is a fraud compony, and now no way to take a legal action and given police complaints against the chitting of customer. and it will be definately i will
do it.

Hopeless/ chitted/ thirdclas / fruad everything with this naaptol. only chitted to customer giving assurance to
replace the product immidietely but not replaced it, my order no 1022178 from 19 th jan 2011 to still 26 th april i have received same answer from customer care centre that ur product sent within 7 working days please be waited but its happend from 19 th jan to 26 april 4 months. now i know its a policy of this compony to answer wait for 7 days, again wait for 7 days, after repeating answer nobody want to contact them. i heartly request to all Please Dont Purchase a Single Product From Naaptol, its a biggest fruad / chitted / hopeless / and below thirdclass compony.


Aaashish Soman

sir/ i have sold a sigmatel h3 mobile order no.1538013 2nd april RS.2999 but this set is very poor and battary very dul working hours only 1 hour.and earphone mistek i toled coustomer care he sayes isent within 7 dayes still now I HAVE NOT GOTE ABATTERY&EARPHONE DATE[protected]

Respected sir,
There is no proper response in naaptol. I ordered for Product Easy Home - Mini Silai Machine + Desire Slicer & Dicer Combo and Order Amount Rs. 2298.00, but I received defective product, my order no is 1598261, Mobil no is [protected] Don’t go to naaptol, otherwise you face troubles. Not giving proper response. Please look into this matter sir, Because of this I suffered a Lott. I complained a lot of times to the Naaptol customer care. We would instruction you to visit your R K Puram Blue Dart office and send the whole product. I received your Phone call at 1.45pm Mobi No [protected] then i went to the R K Puram BLUE DART COURIER but they are not taking your product {Mini Silai Machine Combo}. The Blue Dart Courier people say that they don’t reciveing your company instructions letter and Mail Message them. I had given them your CENTRALIZED A/C NO: 113260, MODE “D P” and ORDER NO: 1598261 on dated[protected]. Gave my product to NEREDMET: - Address BLUE DART EXPRESS LTD
37-118/6, GROUND FLOOR
R.K.PURAM, BESIDE AROMA BAKERY
SHREE COLONY, NEREDMET,
Location HYDERABAD
Pin code 500056
Telephone:[protected], Mobil No [protected] [JAGADESH].
E mail:- [protected]@gmail.com
Website: http://www.Bluedart.com
Door Exceutive Mobil No [protected] [ ANIL ].
I want take a strict action against the firm so that they should rectify my problem immediately.
Thanking you sir,
Yours sincerely,
K. KALPANA SREE, Mobi No:- [protected] & [protected].
E Mail: [email][protected]@rediffmail.com
ADDRESS:- H No 3-5-125/4/2, Rd No 7, Krishna Nagar, H B Colony, Moula-Ali, HYDERABAD – 500040 ( A P ).

I RECEIVED FOUR SMS STATING (COGRATS THAT YOU HAVE GOT Rs 4000 gold plate set pay Rs 699/ to the courier).THE ORDER NO IS 1810195 .GOT THE PARCEL AND FOR OUR SURPRISE ALL ITEMS ARE DEFECTIVE.I CALLED THE CUSTOMER CARE NAPTOL AND GAVE DISCRIPTION OF THE ITEM RECIEVED .IT WAS TOLD THAT YOU SEND THE ITEM BACK AND MONEY WILL BE REFUNDED.IT HAS CAUSED A METAL AGONNY AND WASTE OF VALUABLE TIME .SOME ONE SHOULD HAVE CHECKED THE ITEM BEFORE DISPATCH.IT IS REALLY A SHOCKING WAY OF DEALING .IT CLEARLY SHOWS CASUAL ATTITUTE OF NAPTOL .I DARE NOT DEAL WITH THEM IN FUTURE.I AM ALSO WORRIED WHETHER I WILL RECEIVE MY MONEY OR NOT.thanks naptol.

I AM ARUP KUMAR DIHIDAR OF GAURIPUR ASSAM. I HAVE BYE A MINI SWING MACHINE FROM YOUR COMPANY BUT IT IS COMPLETELY USE LESS, SO RETURN MY RS.1699 AS SOON AS IT POSSIBLE OTHER WISE I WILL GO WITH INDIAN CONSUMER FORUM. MY ORDER NO IS 175513
TAKE THIS CHALLENGE SERIOUSLY.

i have purchased a full touchscreen mobile f8 on[protected] & ihave received on[protected] right from opening the box te mobile phone got problem battery after full chargede its getting discharged immediately getting switch off and the volume button also functioning and touch screen also slow as i inform themthrough phone they ask me return the mobile so i send the mobile phone on 20th june through blue dart courrier but till today i did not got any response nor they telephone me and they not send any emails regarding status of my mobile phone so request the naaptol people to send goodworking phone or send the amount which i have paid along with shipping charges dont waste the what is the use of getting not funtion phone through you and ater paying thereis no respone from yr side response immediately and send working phonwe or send amount back my order no is 1872428

Naaptol Online Shopping — mini laptop hard disc not working with in two months

dear i have bought mini laptop[protected]ddr3-10;lcd/2gb ddr3 ram/120gb, my order id; 10709159, date ;20-sep-2014, hardly 2 month i used but unfortunately hard disc is not working, i complaint but they are not responding

Dear Sir,

I placed order on www.naaptol.com on 13th April 2009. As mentioned on their web I was waiting for the confirmation call from the seller. But there was no confirmation call from their side for 7-8days. After that I called up on their contact no. and was trying to ask about my order status. When ever they picked up my call they always said "Sir give us some time we will call you back" without taking my contact no. or my order no. After waiting for long I again and again called up their no. and they gave me same treatment.
Finaly I called and told them to cancel my order. And strainge, he canceld my order in a moment. That means after long follow up from my side there is nothing in my hand... I wasted so many calls to follow-up them... wated money on calls and finaly now there is no outcome for the same...

I think you should take this complain and try to take action against them...

Dear Sir,

I placed order on www.naaptol.com on 7th of June 2009 for air sofa-bed.finally we got the placed on 29th of June.From the day 1 onwards I got a defective sofa cum bed from which air was licking out continuously.But from 30th of June I started complaining regarding the defective product on the customer care contact number.The executives from there without registering the complaint in which I can get my money back by returning the defective product, instead said that they will contact us through call very soon but there was no contact from there side for long time near about a week.Then I followed them up continuously to work on my complaint but they went on avoiding it. Finally I called them up and told them to let me talk to their higher authority.But then their senior authority instead of accepting the complaint advised to follow them and call them again and again.I am very harassed with the situation as well as this website, the organisation, the employees as well and requesting the public not to get attracted towards this kind of website and please don't order any product.

Dear Sir,
I Book my product from NAAPTOL site on 31 st july. they confirm me to deliver within a week, but afet 25 days and doning so many times compain, i did not get my product, every time they are telling that you will get your product within 3 to 4 working days. but still i did not get and they are not giving proper answer.

TO WHOM SO EVER IT MAY CONCERN

Sir, Ma’am


I orderd my product(Mobile) Palm Treo 750 Windows smart phone on 28/07/2009 on NAAPTOL at www.naaptol.com but beyond one month has past but I don’t have any product detail or any product information . I have called more then 100 times on following numbers / [protected] /[protected]/130 if you need I have a detailed Bill of my Phone which shows the call details. I don’t under stand that why is this delay happning in delivering such small a product if you cant manage it then why do you people take orders why do you people have to overload your self’s . If it was U.S.A i woud hav had charged you for mental harassment belive me and would have even seized your On Line Shopping . I am realy not happy & satisfied with the way you people work . All i can say for NAAPTOL is YOU PEOPLE ARE HOPELESS. If ypu people have any value for your Customers or have any of shame then please get back to us on [protected] / [protected] / [protected] / [protected].



Product Details

Product orderd on the name of – Samir Sharma
Product orderd on - 28/7/2009
Product name Palm treo 750 windows smart phone
Product ID - 32173
Product Code - 213

placed order on www.naaptol.com for SPY PEN CAM we got the placed on 14th of Aug.From the day 1 onwards I got a defective pcs .From 16th of Aug I started complaining regarding the defective product on the customer care contact number.The executives from there registering the complaint & returning the defective product within 7 Days. but there was no contact from there side for long time near about 27 days.Then I call continuously to cust care but nobody pick my No. .I am very harassed with the situation as well as this WEBSITE, the ORGANISATION, THE EMPLOYEES ALL ARE FRAUD I REQUESTING TO PUBLIC PLS NOT TO ATTRACTED THIS WEBSITE & NOT PLACED ANY ORDER .

dear sir
i purchase a spy cam pan to naaptol.com from 1 of day its not working after doing 6 to 7 time complain not changing and giving risponse about complain its a fake oniline company

I HAVE ORDERED A 4GB PEN VEDIO RECORDER ON 30NOV. BY THE ORDER NO.111437.TODAY ON 15 DEC.I HAVE GOT MY PAN CAM BUT WITHOUT CHARGER.AND THE PARCEL WAS NOT PACK WHEN I RECIVED IT .NOW WHAT CAN I DO ? I WANT MY CHARGER BACK OR SEND ME A NEW ONE.

Sir,
It was my bad luck that i ordered an ultra slim E-phone through naaptol which was being delievered to me after 2 months long wait on 22-07-09, which they always claim to be delievered within 10 working days after replacing order, which is .My order no. was 29520. From very first day it started giving problems like charging, language display, automatically shut down, loose covers and only 1 hr battery backup. The complaint was registered at their customer care deptt. whose telephone no you rarely get i[censored] r lucky. No action was taken after that complaint
After 1 month it stopped charging through power jack and i started charging through adaptor provided, again after 10 days the adaptor also stopped working. end no. of times i called customer care, but no positive answer was delievered. I have all the details of phone calls along with date, time and name of executive. Then they asked me to send that mobile to their Mumbai address so they can repair& send back.Then i send faulty mobilethrough courier on[protected] through Pafex and also sent fax on 16-01-10. After so many reminders i got my mobile back with same problems.Sir, it will be a help i[censored] please look into this matter as these naaptol people r really a fraud and after sale service is nill. No senior person of naaptol have any courtsy to reply. Kindly look into this matter

Hi,
I had placed an order for BOSS ePhone 3300+ on 5th March 2010 & received the same end of last week. But the problem is many as follows;
1) The phone I received is different from the model shown on paper for ePhone 3300+. It has not got all the features like Yahoo messenger, MAPs, full WAP & an extra button on the left of the phone..
2) I am not able to type the messages with QWERTY software of the phone - the space bar & various other feature don't work at all.
3) There is problem with the following devices sent to me in the pack;
i. CHARGER - not working
ii. BLUETOOTH Headset - not working or getting detected by any device.
iii. Free STYLUS not given

Can I get an Immediate response/help on this query from the experts of your team.
You can get in touch with me on (0) [protected] for procedures now.

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.



Thank you.
Naaptol Customer Care.