Address: | Chennai, Tamil Nadu |
We have bought xerox 3045NI on[protected]. It starts giving problem after one month. we registered complaint with xerox. After so many followups they fixed the issue after one month. Once again It breakdown on[protected] and we registered the complaint. complaint no. 2144609. Still the issue is not fixed. One of the very worst service in printer industry is Xerox. Don't buy any xerox products. Was this information helpful? |
Xerox — very unreliable Printers
We purcahsed two printers from Xeros at a interval of 3 years one mono and other color .Both the products failed to meet the requirements and one or other hardware snag.In mono printer we have a jam after every third print this issue was exclated to country technical head of xerox but they are not able to resolve the issus and printer is still with is us and we us it when we have to take 1-2 prints not more then that. We havent learned lesion from this and after three years we purcahsed a color printer from them WC7355 with all the accesiries so called they have for that printer. but unfortunatly this printer changes the color of every print . one cannot match two consective prints of the same printer printed in a single gothere will be many visible differnces in there color every time log a comlain there engineers come on time spend full day with machine without any solution and exclate the matter and moves on this the situation from last five months after every five prints we have to book a complain to Xerox and wait for three days to take next print. we are printing a same file of eight pages from last six months and none these 800 papers are identical in prints.