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Xerox Complaints & Reviews

N
Naman graphics
Sep 19, 2023
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Xerox B9001 Black Photo state Machine daily breakdown

Address:agra

I had buyed 2 machines of xerox 3 years ago after 1 month of buying these machines got breakdown frequently after geting service now the condition is this each day 1 or another machine got down after engineer resolve the problem now the local engineer also can't able to resolve the problem each and every day a new part is install in the machines even after that no resolution has came i litteraly very tired of xerox machines.
I personaly...
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Address:Curehealth Pharmaceutical Pvt. Ltd.
Website:WWW.Curehealth Pharmaceutical Pvt. Ltd.

Respected Sir
it is to inform your company sale xerox Photostate Machine to Curehealth Pharmaceutical Pvt. Ltd. on we have find many issues for photostat all documents.
it is humbly requested to you kindly solve the issued.
Made Xerox Corporation Webster, New York 14580
Made in china
product identfiyer F4D-3
Volts/ Tension 110-127/220-240 VAC...
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S
Swapnil Matele
from Bhopal, Madhya Pradesh
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Workstation 5016

Address:Jabalpur, Madhya Pradesh, 482001
Website:www.xerox.in

Our Xerox Photocopier Machine model no. Workstation 5016 S. No. [protected] is off condition since last 6 months, for the same we are continually following and requesting to Xerox local representative Mr. Sandeep Jain on [protected], but till today he did not attend our product, every-day he make one excuses and did not come. Now the day comes he did not attends our calls too....
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N
Ngshah
from Vadodara, Gujarat
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Service delay

Address:Vadodara, Gujarat
Website:[email protected]

I note down printer failure request on 2nd Dec 2016 at 11:44 pm. Complain no :- 2987131.
Company person who note down my complain give me 24 working hours to solve it, but no one
From xerox team attending my complain till 7 Dec. I remembering about my complain ever day to
Mrs Sandhya, Exe at service centre but not get any help from her, today already 10 days left but my complain is still there, no any solution from...
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J
jacobanto
from Bengaluru, Karnataka
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Contacting to helpline

Address:Bangalore, Karnataka, 560066
Website:www.xeroxcareers.com/en-in/default.aspx

This is in regarding to the job opportunity through online job, and understood that it was matching to my skills and experience. however unfortunately I had a bad time by calling to this company, one of the worst people working at this company in Whitefield Bangalore they don't even responds to your calls at any time if you call to them, HRS are totally fussy,...
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V
vishnusai
from Chittur, Kerala
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3d secure code

Address:Hyderabad, Andhra Pradesh
Website:paytm

My 3d code block refresh for 3d secure code how we should do now what is the problems please back up 3d secure code my number is [protected]...
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thearun
from Alappuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xerox 3045b : no resolution even after 2 months

Address:122018
Website:www.xerox.com

I have a Xerox WorkCentre 3045B multi-function laser printer (sl#: [protected]‏) which broke down on[protected]. There was spark & smoke from the printer & the display & backlit buttons where flickering, & was stuck at an error code. I logged complaint# 2662171 by calling [protected] on the same day itself. The engineer came after 1 week on[protected] & after inspection he said that the toner is over & needs to...
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V
vm ananda kumar
from Jangaon, Telangana
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POOR RESPONSE ON CALL LOG XEROX INDIA LTD

Address:Tirunelveli, Tamil Nadu

We had lodged a service call on 09.02.2015 for printer problem. Everyday we were contacting the officials of xerox India to perform their duty. But they keepon postponing the arrangement of engg. Pls took this matter to the top management. Pls find the call details below: Call no. 2515223 call date. 09/02/15. Machine under warranty . xerox phaser 3250....
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M
mikeshepherd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Promise with lots of print jobs in order to sell me one of their printers

I am looking for anyone that has purchased a Xerox printer that has been promised the same thing I was promised in order for them to make the sale and collect their commissions. I was approached by a Xerox Management person and the Manager of one of their Third party sales companies to purchase a Xerox 800 Digital Press and the promise was if I bought the machine they had many companies lined up to send their work through our shop which in...
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R
ramesh.1757
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received Xerox Machine Support Service [Case:465303]

Address:East Singhbhum, Jharkhand

Dear Sir / Madam, This is to bring to your notice that the xerox machine having serial No - [protected] Model - 3045 B is under Break Down Condition since 4 -5 days ; I have complained to xerox customer care on 07.05.2014 Complain number is 2351232 but still no action is taken . Neither received any kind of service call or any thing . The customer care is saying new stuffs like talk to us about 24 working hours . I have...
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A
asianconsulting
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please solve my problem

Address:New Delhi, Delhi

We have purchased a Xerox Printer – Model No. Phaser 6500, Serial No. [protected] in last May 2013 from Web infocom Services Pvt. Ltd, Nehru Place. There is some error in the printer Error 061-370 for which we called Webinfocom and they told us to call the tollfree No. (Xerox Call Centre). We have contacted the Call Centre on 07.01.2014 and the complaint no. is 2306147. One Service Engineer named Mr. Lincon (Mobile No. [protected]) came...
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S
sunitpinto
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

XEROX poor service

Address:South Goa, Goa

I am a grieved customer of Xerox. This is my first and probably the last time I would ever touch a Xerox Product irrespective of my printing needs with the kind of service and false promises the company makes. I had purchased a Xerox workstation 3220 in May and have been corresponding with their local dealer and the company ever since, I have been delivered a defective product and had a horrific experience in dealing with the company...
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V
Vivek Agrawal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Under Warranty Printer not serviced for more than 2 months

Address:Raigarh, Chhattisgarh

I, Vivek Agrawal Bought a Xerox Phaser Laser Printer in mid of June - July 2013, & it stopped working on july 30th and i launched a complaint about the same in Xerox Service centre. after 3 days a service engineer visited my place and after checking he told me that there is a problem in fuser unit and it should be replaced, he told me that he will be back in 2 days with the fuser unit and will replace it., but after a week gone i had...
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N
Niraj Periwal
from Siliguri, West Bengal
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Service

I had purchased Three Machines off Phaser 3117 Model on 12.10.11 & 13.10.11. During Warranty Period when Two off the Machines were not working I had Complained the Seller off the fault who gave me a Local Service Centre number who denied off giving service to this Model and said that they do not provide support to that Printer and told me to Complain on the Toll Free Number for Assistance. From then on and till now I am still yet to receive...
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G
girikumar s
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Printer Problem

Address:Chennai, Tamil Nadu

We have bought xerox 3045NI on[protected]. It starts giving problem after one month. we registered complaint with xerox. After so many followups they fixed the issue after one month. Once again It breakdown on[protected] and we registered the complaint. complaint no. 2144609. Still the issue is not fixed. One of the very worst service in printer industry is Xerox. Don't buy any xerox products....
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L
Leonard Tondel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A Scam Called Xerox. Confirmed.

Your previous posters complaining about Xerox are fortunate. We have been appealing to Xerox in France, the UK and the States for over THREE YEARS!

The latest episode is that text used for previous postings and letters was copied to Xerox in the USA (using the search phrase 'Xerox complaints' on Google and the address for unresolved customer complaints officially provided by the Xerox website at: http://www.xerox.com/go/xrx/portal/STServlet?projectID=ST_ContactXerox&pageI...
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A
Arundhati Rout
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prinnter is out of period

My printer is under warrenty period and it is out of order since last 4 days my complaint no is 141575 & xerox company is not responding, . Plz help...
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