[Resolved]  Yamaha Fz — Rear tyre getting damaged one side (Right Side)

Address:Coimbatore, Tamil Nadu

Hi
I’m Tony from Coimbatore, I’ve a complaint on Yamaha FZ16 which is keep on repeating again and again so far it’s not been fixed for more than years, Actually the problem is I found my rear tyre was getting damaged one side (Right Side) when I took this issue to Orpi Showroom (The place where the vehicle was purchased) they told me that this was a tyre complaint and they ask me to check with MRF, when I took it to them they clearly explained that this is not a tyre complaint, it seems like some wheel alignment fault on my bike (not only in my bike I’ve seen this issue in most of the FZ’s). So again I took this to Orpi showroom they checked the wheel alignment and said there is no trouble in that. So I took this issue to Yamaha’s Direct Support, I believe it was Mumbai and somehow I got a call from southern regional manager from Chennai and he ask me to take my bike to Orpi showroom and get a new tyre replaced as he said I got a new tyre replaced however again I see that it repeats the same. So now I am cornered I don’t know what to do when I check with Orpi service team they suggested me to go for a new tyre again so my question is should I need to change my rear tyre once in every 5000 Km.
Details of my vehicle:
Bike Model - Yamaha FZ16
Registration No – TN 37-BC-5932
Engine No – 21c1037101
Chassis No – ME121C[protected]
Dealer Address:
Owner - R.Pandian
ORPI YAMAHA
RAJ CHAMBERS, 978,
THADAGAM ROAD, R.S PURAM
Coimbatore, Tamil Nadu
Ph -0422-[protected]
Note: I am the second owner and the vehicle is been maintained completely by Orpi showroom (Authorized Yamaha Dealer)
Looking forward to hear a solution for this Issue ASAP

Thanks
Tony .S
+91 [protected]
+3 photos
Was this information helpful?
No (0)
Yes (6)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

worst tyre for a very good bike. Very bad yamaha customer redresal not looked into.This is not yamaha style.Action needed at a war footing pace.
worst tyre for a very good bike. Very bad yamaha customer redresal not looked into.This is not yamaha style.Action needed at a war footing pace.
Iam facing the same issue since 2017 when I was purchase,
During warranty period i was mentioned the issue but there is no proper response from YAMAHA
After a few year (2019.sep) they gave the solution (means They changed rear stay and Rim & tyre & chain sprocket & rear chassis)
After a year I run the bike around 5-6 K km only now Iam facing the same issue, tyre uneven worn in right side

This my 2nd tyre within a year
Brand - MRF

I am facing same problem in my FZ Bike after replacing MRF new tyre also i facing same issue but nobody can take response for this issue ramakrishnan from thoothukudi
Same problem with my bike also..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information