[Resolved]  Yamaha — Bad experience at Yamaha Factory Shop in Pune

Address:Pune, Maharashtra

On 25th of June 2010 (Friday), I went to the Yamaha Factory Shop (YFS) located at 15A, Mumbai-Pune Highway, Wakdewadi, Shivaji Nagar, Pune-411003, Phone:[protected]/137.
I wanted 2 get performa/quotation of Yamaha FZ-S.
In the showroom nobody came to attend me, so I asked a young man..may be a salesperson..he gave me the performa/quotation. I asked him about finance scheme..so he told me about finance also. He was in little hurry..may be his duty was getting over or something..(I went there around at 3.00pm)..I wanted to know the details of Yamaha FZ-S...I mean, bike's features..performance..and all other specialities of Yamaha FZ-S. But all salespersons were busy..I noticed that hardly any customer was there at that time. Then why they neglected me? I know it sounds egoistic..but I'm not that kind of person. Just imagine yourself in my place..my wife was also with me..the person who gave us performa/quotation, my wife asked him about test-ride of Yamaha FZ-S. He said there is no bike for test-ride available at that moment. But while entering to the showroom I saw there were three test-ride bikes parked out side the main entrance..and a customer was taking a test-ride. My wife asked the same salesman a pamphlet/brochure of Yamaha FZ-S..but he said that pamphlet/brochure is also not available. In the showroom there were two/three Yamaha FZ-S exhibited. Anxiously in excitement I went to a bike and I sat on bike's front seat. In the next moment, the person who gave me performa/quotation, said, "Baithna nahi.."("Don't seat..") I said sorry to him and got down. Then I left the showroom..but felt bad about it. My wife told me to ignore all that..so I'm almost normal now..but now I'm confused about buying Yamaha's any bike..!!!
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Aug 13, 2020
Complaint marked as Resolved 
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Yamaha Factory outlet wakadewadi — Poor service

I purchased Bread liners for gladiator SS & after going to my personal garage i found out it was some other he gave me fazer break liners.

it cost me 488 rs while original cost was 125rs.

There is another service station at Kasarwadi, Pimpari chinchwad who is far more decent & superior.
I got same treatment when I had there first time as well as the time of delivery. They simply don't care the customers. I suggested my friend not to go with this showroom and get bike from "YAMAHA point" which is just before this showroom next to indian oil petrol pump. "YAMAHA point" has a value of customer.

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