[Resolved]  Yamaha / Yamaha Fz - 16 — Poor service

Address:

Chennai, Tamil Nadu

OH MY GOD!!!! The last place to buy a yamaha bike in chennai would be Paras Yamaha store located in mount road! They are horrible, their attitude is horrible and the way they handle their customers, they make sure they spoil yamaha s name. I bought a yamaha fz-16 from there close to a year ago and since day one, i ve always had problems with them. They dont care i[censored] complain or even i[censored] sweet talk them to do the work, all they want is money.

I give my bike for service at the correct period mentiond in the company and still they somehow find a reason to cancel most of my free services.The people in the service centre are so grumpy and have absolutely no respect for customers. They fail to realise that we pay so much money to buy a yamaha and they treat the bike like !
Two incidents:
1. I went to the service center and told them i need to service my bike. they took down all the details and i had told them that my front disc was jamming and to fix it. I also told them to water wash the bike as they failed to the previous time. When i got it back on monday, the bike had 'nt been washed, my disc was jamming as usual and the person working over there wouldn even wipe my bike and give it. i had to run behind them for 30 min before they even tried to wipe my bike in a very disgusted manner and he expected a tip.

2.This one was the worst. I had to take the bike on a long distant tour for about 300km so i told them to do it up really good. As usual i found the bike not water washed and they didn even bother to clean the air filter. they took 250 for engine oil. around 170km, the bike stopped and the engine was over heated. i took it to a near by mechanic and found that they had never filled any oil and my air filter was clogged. i was so scared and furious.

Even i[censored] complain, they really dont give a . I really want to file a case with the consumer court and show yamaha, how Paras yamaha is spoiling their name!
Anybody from chennai who s reading this, please DO NOT buy a bike from Paras yamaha. Even i[censored] have, please get it serviced somewhere else.
Contact me for details

Cheers
Addy
[protected]@gmail.com