[Resolved] Yatra.com — Absolutely unprofessional in refunds | |
Hi Yatra has been the most unprofessional people that I have dealt with while booking my tickets. First of all, when it came to a refund on cancellation of booking, they completely backtracked on the tickets being refunded. After numerous calls to their call center, once they agreed to process the refund its been a month, and there has been no refund. On calling their call center, the agents are rude and I still have to see the face of my refund. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
very true, pathetic services and unprofessional people. i will be submitting my case and complaint very soon.
i m facing the same problem. No contact number intact is reachable and I am trying for last 2 days. Emailed as well for cancellation but no response. I need to fly today urgently. All these company do is apologize and get satisfied rather taking responsibility for such lethargic service.
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Thank you for contacting us at Yatra.com.
I apologize for the inconvenience caused and please be assured this is most definitely not the quality of service we aim to provide our customers. Would request you to please share your booking details & contact e-mail to investigate further & assist you in this regard.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care